"Conversation is the lubricant to knowledge exchange and, in the right hands, or is that mind or mouth, it is the most valuable knowledge management tool available today. The problem is that so many people do a bad job of it. They don’t think about the structure of their face-to-face or text based conversations and they are not making the most of the best free knowledge management tool available to them.
Here are six tips to get your conversations and knowledge flowing (this comes from a range of work, but credit for shaping this blog should go to Loren Ekroth, a conversation specialist in the US)"
-- from source: http://knowcademy.com/
Via Marie Jeffery, Beulah Muller