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Rescooped by Lee Shaari from Service design thinking
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Visual Recording - SEE clearly DO smartly by Tom Kealey

the power of visual recording and visual thinking to help people improve the effectiveness and efficiency by which we get things done.

Via Marc-Andre Berclaz
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Rescooped by Lee Shaari from Designing service
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Service Design Workshop: Designing the Customer Experience

Slides from a service design workshop held at Ratkaisu13, an annual conference organized by CGI Finland (formerly known as Logica). If you are interested in kno

Via Fred Zimny
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Rescooped by Lee Shaari from Designing service
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What can Service Design do for your company?

For our Strategic Information Design module, we were asked to create a short visual that explains the value of Service Design for businesses. This is the fin... (Great little vid explaining SD.

Via Fred Zimny
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