digitalNow
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digitalNow
Exploring leadership, management, innovation, and technology issues and trends; impacting associations & non-profit organizations in the digital age.
Curated by Don Dea
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Leaders, Choose Your Words Wisely

At a critical moment, a few words can make a big difference.
Don Dea's insight:

What is a touchpoint? A touchpoint is an interaction with one other person, a couple of people, or a group that can last a couple of minutes, a couple of hours, or a couple of days. Those Touchpoints can be planned or spontaneous, casual or carefully choreographed.

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Leaders Bouncing Back from a Fall

Despite challenges with career impediments, due to one reason or another, there are ways you can get back on track more quickly after you’ve been derailed. Not quite like a rubber ball that bounces...
Don Dea's insight:

Resilience is one of the key qualities desired in business leaders today. Resilience is the ability to bounce back, cope, renew, and revitalize. Some qualities of resilient people include: Optimism, Integrity, Social Support, being Decisive (attempt to control only those things over which they have control), Take responsibility, and to Exercise self-control.

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Knowing when not to change to “normal”

Change expert Bill Matthies says while change is inevitable, not all things need to change.
Don Dea's insight:

It’s not about making things different because you want to or can. It’s about managing whatever change you need to happen or will happen regardless.

And it’s also about recognizing that not all things or people must change, including that which is not as you’d like it to be.

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Remedies for Better Cellphone Signal and Quality

Remedies for Better Cellphone Signal and Quality | digitalNow | Scoop.it
As more people eschew landlines, companies are offering technologies like personal cell sites and signal boosters to augment cellphones.
Don Dea's insight:

One technology will typically trump another when it’s an improvement over the existing one. Think of high-definition television compared with standard-definition TV, surround sound versus stereo, the word processor and a typewriter.

But one technology has superseded an existing one even though it provides a far worse experience than its predecessor: cellphone voice calls.

Most users will tell you they have experienced dropped calls, incomprehensible speech and voice quality that mimics speaking from the bottom of a fish tank.

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6 Forces Resisting Change

6 Forces Resisting Change | digitalNow | Scoop.it
I recently wrote a post titled 5 Ideas To Direct Your Best Energy Toward Your Greatest Purpose. We need to mobilize leaders. Personally, I want to hate ...
Don Dea's insight:

I often say that the key to change is misery. You can solve any problem in the world if you can find someone with the solution and make them as miserable as the people with the problem. Lack of misery enables status quo. Comfort lulls us to sleep and to emptiness.

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The Challenge of Creating a Unified Organizational Strategy

Chief executives offer tips for establishing a cohesive team and clear goals.
Don Dea's insight:

To be clear, it is hard to do. The default behavior for human beings is to think in terms of tribes. If you work in a small department in a big company, you’re naturally going to identify most closely with your immediate colleagues. You’ll have lunch or coffee together, and maybe even socialize with them outside the office.

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How Intellectual is Your Property

Don Dea's insight:

Did you know that intellectual property (IP) accounts for 20% of the US gross domestic product (GDP) and for 40% of the country’s economic gains?  Or that IP-intensive industries employ close to 55 million workers?

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Only 33% of Parents Read Bedtime Stories Every Night

Only 33% of Parents Read Bedtime Stories Every Night | digitalNow | Scoop.it
Don Dea's insight:

According to a survey of more than 1,000 parents, only 33 percent of parents with kids eight years old or younger take the time to read with their children on a nightly basis. At the same time, 50 percent of those parents reported that their kids devote more time to television and video games instead of books.

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How Consumers Use Local Search on Their Mobile Phones

How Consumers Use Local Search on Their Mobile Phones | digitalNow | Scoop.it
Don Dea's insight:

The top two local categories that consumers search for on their phones are shopping and food/beverage, and the least searched for category is construction, renovations, and repair, according to a recent study by Mediative.

Overall, men use their phones more than women to search in the categories of automotive/transportation and electronics (the biggest difference by gender was in those two categories). Women search more than men do for food/beverage, health/medicine, personal care, and shopping.




Read more: http://www.marketingprofs.com/charts/2013/11165/how-consumers-use-local-search-on-their-mobile-phones#ixzz2YoExGq00

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7 Habits Of Highly-Effective Teachers Who Effectively Use Technology

7 Habits Of Highly-Effective Teachers Who Effectively Use Technology | digitalNow | Scoop.it
7 Habits Of Highly-Effective Teachers Who Effectively Use Technology
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Increasing Marketing's Relevance to the Business

Increasing Marketing's Relevance to the Business | digitalNow | Scoop.it
Metrics & ROI - The results of the 11th annual Marketing Performance Management Survey are out. Find out about the key findings in this infographic.
Don Dea's insight:

Just 40% of marketers say measuring Marketing's value and contribution to the business is very important or critical.

—However, less than 10% of senior executives are relying on marketing data to make decisions.

—The C-suite can't relate marketing activity-based metrics to business outcomes.

—The "A" marketers are ahead because they know what their key stakeholders care about.



Read more: http://www.marketingprofs.com/chirp/2013/11130/increasing-marketings-relevance-to-the-business-infographic#ixzz2YhvyUwzl

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The Value of Vision Series

The Value of Vision Series | digitalNow | Scoop.it
Research by Jim Kouzes and Barry Posner shows vision sets leaders apart. They explain how to develop the capacity to be forward-thinking.
Don Dea's insight:

It’s your job as a leader to lift people’s sights and lift people’s spirits.

You must remind others – who are often so mired in the day-to-day of work and life that they lose their bearings – that there is a larger purpose to all this doing. You and they are working hard in order to build something different, to make something new, to create a better future. That’s why it’s important to invest the time today in tomorrow’s future.

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When you don't know, what you don't know

When you don't know, what you don't know | digitalNow | Scoop.it
Prepare and create understanding for the times when you don’t know, what you don’t know, because things will happen. It is a time for humor and acceptance.
Don Dea's insight:

This process reminded me of the following:

  • When you don’t know, what you don’t know, things like this will happen.
  • Learn to laugh at yourself!
  • Admit what you didn’t know.
  • Make a mental note for next time.
  • Attempt correct the mistake.
  • Use the story as a way to connect with others, and to help them realize they are not alone.  My bet is that they will have a laughable lesson to share too!
  • Share the story with anyone that can use your lesson.  (In my case it’s a great lesson for future expats.  For global organizations that hire expats and for banks, this is also an opportunity for you to provide coaching and a higher level of service to your employees and your customers!)
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Rethinking the Work of Leadership

What are you doing to escape the limits of top-down power structures?
Don Dea's insight:

Leadership isn't a 9-5 job — it's communal, it's holistic and it's accretive. It's time to abandon the long-held notion that the "leader" knows all and should decide everything. A fancy title doesn't put you above others — it puts you in their service.

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Are You Data Driven? Take a Hard Look in the Mirror.

These 12 traits of the truly data-driven can make your company more profitable.
Don Dea's insight:

Traits of the Data-Driven

The data-driven:

  • Make decisions at the lowest possible level
  • Bring as much diverse data to any situation as they possibly can.
  • Use data to develop a deeper understanding of their worlds.
  • Develop an appreciation for variation
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The Innovation Paradox

CEOs need to focus on both long-term and short-term priorities, keeping the company profitable now while driving the right innovation strategy needed for the future. We refer to this complex reality as the Innovation Paradox.
Don Dea's insight:
The Challenges of the Innovation Paradox

In addition to the struggle between the short and long term, the Innovation Paradox encompasses struggles that a CEO must grapple with:

  • How to mobilize the company—and its people—to embrace the new and different. 
    How to build a pipeline of new ideas and ensure that the most promising ones are explored.
  • How to invest adequate manpower and resources in “non-core” projects while still getting the everyday work done
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Tiffany Crosby's curator insight, July 13, 2013 9:32 PM

This paradox doesn't just apply to innovation. We must make the same decisions in relation to training and development, marketing strategies, etc. As a small business owner, you also have to balance working on your business and in it. Finding the right balance is a challenge.

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When You've Done Enough, Do More

For real influence, don't think in tit-for-tat terms.
Don Dea's insight:

How do you become truly influential? We've found that the most highly respected leaders avoid techniques to gain short-term compliance; they also steer clear of a self-centered "How can I get people to do what I want?" mindset. Instead, they take a different approach altogether.

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Avoid the Deadly Temptations that Derail Innovators

New ventures are easily distracted.
Don Dea's insight:

To be clear, it is hard to do. The default behavior for human beings is to think in terms of tribes. If you work in a small department in a big company, you’re naturally going to identify most closely with your immediate colleagues. You’ll have lunch or coffee together, and maybe even socialize with them outside the office.

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Molding Culture Change - Get Their Fingerprints on It

Molding Culture Change - Get Their Fingerprints on It | digitalNow | Scoop.it
People are more inclined to implement culture change they helped define for reasons that link to identity and control of one's own destiny.
Don Dea's insight:

As a leader you can and should employ this drive for identity when thinking about and planning culture change. Consider culture change from the perspective of those who will be most affected. If their fingerprints are on the clay that’s used to mold the new culture, it means,  “I was valued. You asked for, listened to, and used my ideas. The clay we sculpted together, to form the new culture, reflects me and the culture I want. I feel less controlled and more in charge of my own destiny. Since I chose the destination, or at least had a hand, or fingerprint, in doing so, I’m willing to pitch in for the journey. I’ll help pack the bags, share the driving, map the route, and more.”

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20 Forecasts for 2010-2025

Don Dea's insight:

Forecast #1:
Electric cars powered by fuel cells earn extra cash
for their owners
Your next car may help pay for itself by selling its excess electricity back to the power company.
Researchers in the Netherlands have developed electric cars using fuel cells that convert biogas or hydrogen into electricity. Then, while the car is parked, it generates extra electricity that you can sell to the power company for extra cash.

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Stupid Idea or Seeds of Brilliance?

Stupid Idea or Seeds of Brilliance? | digitalNow | Scoop.it
The young leader came racing in my office, his "great idea" bursting from his heart.  He had a plan and was ready to go.  I listened to his enthusiastic outburst with mixed emotions.
Don Dea's insight:

How do I challenge his thinking while sustaining his passion?

and

What if he’s right?

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Rethinking the War for Talent

Rethinking the War for Talent | digitalNow | Scoop.it
Organisations need to rethink the way they recruit and manage talent. By focusing on relationships and culture, better decision making is possible.
Don Dea's insight:

Another thing that we can say is that organisations are deceiving themselves by engaging in the war for talent. Going up against competitors in an escalating battle to entice the best and brightest with increasing inducements, is likely to result in numerous costly and damaging recruitment mistakes and create many blind-spots. Recruitment is a much more complex equation and should be treated as more than a direct competition to attract the most talented. What organisations need to do is ensure that there is fit between who they recruit or promote and the teams the candidate will be working in. Clearly this requires a more nuanced approach however, tools such as 4G and Relationship Friction represent an enticing opportunity to reshape the way we think about recruitment.

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