digitalNow
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digitalNow
Exploring leadership, management, innovation, and technology issues and trends; impacting associations & non-profit organizations in the digital age.
Curated by Don Dea
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The Best Ways to Ruin Your Professional Reputation

The Best Ways to Ruin Your Professional Reputation | digitalNow | Scoop.it
People lose their tempers, set poor expectations, and embarrass themselves at the office every day. While perfect employees don’t exist, unemployable ones do.
Don Dea's insight:

It may seem trivial, but when you fail to set expectations—or set the wrong ones—you quickly become an unreliable worker in the eyes of others. You may perform well or better than your coworkers, but if you set a bar too high and rarely clear it you look much less capable. When you set expectations correctly, however, you look better doing less.

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The Condition of Education 2013

The Condition of Education 2013 | digitalNow | Scoop.it
Don Dea's insight:

The Condition of Education 2013 summarizes important developments and trends in education using the latest available data. The report presents 42 indicators on the status and condition of education, in addition to Spotlights that look more closely at 4 issues of current interest. The indicators represent a consensus of professional judgment on the most significant national measures of the condition and progress of education for which accurate data are available.

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What's Holding Up The Internet Of Things

What's Holding Up The Internet Of Things | digitalNow | Scoop.it
Turns out our smart devices don't actually know that much about talking to one another, and that's a problem.
Don Dea's insight:
Connected Silos Or An Internet Of Islands?

Ultimately, the Internet of Things will take one of two shapes. If present trends continue, data to and from devices will largely be trapped within centralized silos, a la the home automation example above. Eventually, companies and vendors will interconnect those silos, rendering protocol differences all but irrelevant. And then economic incentives start to line up, too.

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Why Do Many Leaders Struggle to Create a Vision

Why Do Many Leaders Struggle to Create a Vision | digitalNow | Scoop.it
In today’s business reality the level of complexity and the increased rate of change cause challenges for many leaders. Motivating people to change direction, building new strategies, transforming ...
Don Dea's insight:

 “I believe life is a series of near misses. A lot of what we ascribe to luck is not luck at all. It’s seizing the day and accepting responsibility for your future. It’s seeing what other people don’t see. And pursuing that vision.” Howard Schultz, Businessman, Entrepreneur.

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Business and Social Media

Business and Social Media | digitalNow | Scoop.it
Don Dea's insight:

Remember when social media was just a fun way to communicate with friends? The good times are still rolling on Twitter, Facebook and the multitude of other services, but businesses like HCCMIS are joining the party too. From one-man-shows to international corporations, businesses are quickly realizing the power of interacting directly with consumers.

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From Big Data To Big Personalization

From Big Data To Big Personalization | digitalNow | Scoop.it
Don Dea's insight:

The promise of big data: Companies can better know their customers and act on that information through personalization and segmentation. And marketers realize the importance of analytics for delivering relevant online experiences.

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The most successful people in business are the most humble

The most successful people in business are the most humble | digitalNow | Scoop.it
Here's a fact that may surprise you. The most successful people in business are the most humble.
Don Dea's insight:

Many of us know a chief ego officer. That's any leader, a CEO, a manager or even the president of a club or a chair of a committee, who puts his or her ego ahead of the welfare of employees, customers, members and, ultimately, the organization. This type of leader is often cheered as a role model. But, in the long run, the arrogance and self-importance bring ruin
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Leadership: Being Nice

Leadership: Being Nice | digitalNow | Scoop.it
Do you think that being nice to your team or peers or customers is not necessary ? Or are you of the opinion that if you are nice (specially to your subordinates), you will be termed as a "weak" leader ?
Don Dea's insight:

And "being nice" is not limited to anyone. Anyone can be nice. I recollect an incident which I experienced about 12-14 years back. I had gone on an assignment to London - for doing the requirement study for a large MNC.  I  had and still have an intense desire to explore new places and I was thrilled to bits about being able to see Big Ben, Thames, Buckingham palace, Harrods, Hyde Park and so on

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6 Ways To Talk Like a Leader

6 Ways To Talk Like a Leader | digitalNow | Scoop.it
Your speech should advance your leadership, not undermine it.
Don Dea's insight:

At some point (especially in the United States), the rising vocal inflection at the end of a statement--what linguists call “uptalk”--morphed from an object of satire seen in Valley girls and surfer dudes to acceptable and everyday speech.  A staggering number of adults are now afflicted with this jarring sing-song pattern of ending statements with the rising inflection of a question.  Just as troubling, many people seem unaware of or unconcerned about this bad habit. A leader is always aware of and concerned about language and speech.

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Strategies That Build Intangible Value

Strategies That Build Intangible Value | digitalNow | Scoop.it
intangible assets. Peter Drucker was a prolific strategy theorist, author of dozens of management books, with a career spanning five decades. He stressed the
Don Dea's insight:

Brands as Open API’s:  One little noted consequence of the knowledge economy is the rise of intangible value, which often far exceeds tangible assets in corporations.

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Rayyan Al F's curator insight, December 17, 2014 7:00 AM

During the last decade , there has been a witnessed increase in the value of  intangible assets of a company  they are currently outweighing tangibles in terms of value .

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Return on Networking – the ROI of Social Media

June 20, 2013 – Done right, social media networking is never a hit-and-run.
Don Dea's insight:

Interaction is equally important. Strive to respond to every comment or question posted on your networking sites. Interacting is engaging, and people who are engaged tend to be happy followers. The more you take part in conversations via comments and responses, the more lively and visible your presence becomes.

The RON includes increased traffic to your website; increased trust in your brand and what you’re selling; and greater word of mouth than you could ever hope for by attending a cocktail party or even a speaking engagement.

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A New Framework for Customer Segmentation

Target your customers according to the jobs they need done.
Don Dea's insight:

The approach echoes Ted Levitt's famous comment about selling ¼ inch holes rather than ¼ inch electric drills, and advocates a mindset shift away from selling products to "doing jobs" that solve customers' problems. In Clay Christensen's words, customers "hire" products or other solutions because they have a specific job to fulfil, not because they belong to a certain segment.

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Top Ten Most Significant Challenges With Conference Education

Top Ten Most Significant Challenges With Conference Education | digitalNow | Scoop.it
Here are ten challenges that all conferences will face with their education offerings.
Don Dea's insight:
An understanding of as well as requiring speakers to use evidence based education techniques when they present.

Most conference organizers know very little about education and learning. Rarely do they require speakers to use evidence based education techniques for knowledge retention, understanding and learning. Smart, savvy conference organizers request this information in the call for speaker proposals.

- See more at: http://jeffhurtblog.com/2013/06/13/ten-most-significant-challenges-conference-education/#sthash.jWBzcR1o.dpuf

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23 Amazing Labyrinths To Get Lost In

What is it about humans that make us love–and hate–being lost? Since the time of ancient Greece, we've been figuring out ways to entertain ourselves within extraordinarily confusing structures.
Don Dea's insight:

There are dozens of different types of mazes: there are standard mazes, which feature "multi-route" paths; and labyrinths, which only have single routes. Then there are indoor mazes, plain air mazes, hedge mazes, corn mazes and so on. Below, a collection of 23 fascinating examples give us a glimpse into the cultural history of getting lost–on purpose.

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Crowdfunding: Where Dollars and Dreams Meet

Crowdfunding: Where Dollars and Dreams Meet | digitalNow | Scoop.it
The collective effort of individual donors or investors who pool their financial resources to help fund a startup or cause.
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Don’t Be Technically Right But Management Wrong

Don’t Be Technically Right But Management Wrong | digitalNow | Scoop.it
The C.E.O. says that it is hard to maximize the performance of a team without managing yourself well first.
Don Dea's insight:

My biggest lesson was that you could be technically right and management wrong, and I learned that early on. I can articulate and debate a viewpoint from many angles, and I found that I could be technically right and force somebody into a viewpoint. But then they would slowly spiral into a place where they’re not really working hard because they feel demoralized. So I lost wars by winning

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Android Will Extend Dominance over All Devices Through 2014

Taking into account all end-user computing devices — traditional PCs, smart phones, and tablets — Google's Android is already by far the most dominant single operating system out there.
Don Dea's insight:

By next year, Android devices will break through the billion-unit barrier, at about 1.06 billion units. Apple's iOS and OS X devices will also have continued their upward climb, reaching 354.8 million units. Gartner also predicted that Microsoft would rebound in 2014, with 378.1 million units shipped. Gartner predicted a continued drop for BlackBerry to 22.3 million units. All other devices combined will total 689.9 million units.

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Report: Students Taking Online Courses Jumps 96 Percent over 5 Years

Don Dea's insight:

The number of college students taking at least one online course nearly doubled, from 23 percent to 45, over the last five years according to the 2013 College Explorer, a new report from market research companyre:fuel. Students taking online courses are also enrolled in an average of two per term, according to the report.

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Texting Generation More Likely To Read Books and Use the Library Than Older Americans

In what might come as a shock to those whose prime occupation is bemoaning the literacy of the current generation of young adults, new research has revealed that Americans aged 16 to 29 actually read more books and use the library more than those...
Don Dea's insight:

Many of us know a chief ego officer. That's any leader, a CEO, a manager or even the president of a club or a chair of a committee, who puts his or her ego ahead of the welfare of employees, customers, members and, ultimately, the organization. This type of leader is often cheered as a role model. But, in the long run, the arrogance and self-importance bring ruin
.



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Brand Loyalty

Brand Loyalty | digitalNow | Scoop.it
Getting a customer to show loyalty is a long and difficult process. If they feel as though they're not being benefited, they'll leave. The best way to
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State of the Modern Meeting: Commutes and Conference Rooms No Longer Required

State of the Modern Meeting: Commutes and Conference Rooms No Longer Required | digitalNow | Scoop.it
Technology is reshaping the way we join meetings. By phone or tablet, late or on time, from San Francisco or Sao Paulo, here is the State of the Modern Meeting.
Don Dea's insight:

 report reveals that people are joining meetings from anywhere and everywhere and that women are leading the charge. In an era of global teams and remote workers, the loss of in-person communication may take a toll on collaboration and connectivity.

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Bigger, better, stronger, faster: How IBM's Watson upends Moore's Law

IBM's Watson hits the cloud, kicking aside old baseline theory and closing the distance between memory and processing
Don Dea's insight:

When Watson is up and running in the cloud, customers such as ANZ, Celcom, IHS, Nielsen, and Royal Bank of Canada will use it to create a customer-facing feature called Ask Watson. Consumers will be able to access it via Web chats, email, smartphone apps, and even SMS.

One of Watson's most striking features -- and one that will develop much more as cognitive systems roll out -- is its ability to understand unstructured data, which comprises the vast majority of data in the world. Even doctors' notes, which are famously hard to read, can be digested and are becoming a significant part of Watson's medical knowledge, Kelly says.

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Different or remarkable?

Differentation by marketers has a long and obvious history. When you see competition, you differentiate. Buy mine, I can prove it is different. They offer X, I offer Y. They cost this,

Don Dea's insight:

 I cost that.

The thing is, differentiation is selfish. It's the act of the marketer with intense interest in his segment of the market, it's inside baseball, deeply thought through reasons why someone should buy my thing instead of their thing.

Most customers, of course, don't have the same selfish view of the market, the same obsessed knowledge of features and benefits.

Differentiation is not the purple cow. This is in fact a willful misreading of what I've been writingabout, usually by people who haven't read it...

Remarkable has nothing to do with the marketer. Remarkable is in the eye of the consumer, the person who 'remarks.' If people talk about what you're doing, it's remarkable, by definition.

The goal, then, isn't to draw some positioning charts and announce that you have differentiated your product. No, the opportunity is to actually create something that people choose to talk about, regardless of what the competition is doing.

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