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digitalNow
Exploring leadership, management, innovation, and technology issues and trends; impacting associations & non-profit organizations in the digital age.
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You Can’t Get There From Here

You Can’t Get There From Here | digitalNow | Scoop.it
A tourist visiting the northeast coast of Maine stopped at a local gas station to ask directions. He asked the attendant “How do I get to Jackman from here?“. The attendant replied “You can’t get there from here”.

Many organizational leaders are asking the same question, how do we get there from here, and getting the same response, you can’t get there from here. Perplexed by the answer the following question is “why?”. The answer is simple yet profound…..because to get there from here we have to understand the landscape and what has changed that prevents us from getting there from here.

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Mind Position Matters!

Mind Position Matters! | digitalNow | Scoop.it
In a marketing research study, 100% of people in your target market say your name first when asked what names they think of for your product/service category. You can’t do better than that, but it’s very unlikely to happen.

More likely and a second best result is that the majority of people name you first, but some name you second, third, fourth, etc. That’s still very good.

However, memories being what they are, it is more likely that there will be some people who can’t name you at all, but recognize your name when the interviewer reads it to them. Now things are going downhill.

Unfortunately, there may be some people who don’t even recognize your name when it’s read to them. And if a lot of people don’t recognize your name, you have a real problem

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3 Ways to Learn Wisdom

By three methods we may learn wisdom: first, by reflection, which is noblest; second, by imitation, which is easiest; and third by experience, which is bitterest. ~Confucius

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Edison and Innovation

Edison and Innovation | digitalNow | Scoop.it

Edison said, “Inventors must be poets; otherwise they will not have imagination.” This imagination is creativity and is a key building block of innovation. Creativity is the spark or burst that often gets the whole innovation process started. Most important, it’s a skill we can all develop or improve.

Unfortunately for many of us, we are our most creative when we are in elementary school. That’s a time when we are willing to draw, paint, work with clay, write stories or even write poetry. Then we get distracted. We set aside our creativity and often we never pick it up again. Little do we know, that it’s still there waiting to be reawakened with sometimes surprisingly little effort. So, if you are looking to become more innovative, spend some personal time becoming more creative. Pick a creative activity you haven’t done in a while and spend some time working on it. It will get parts of your creative mind flowing and help ignite the burst that starts innovation.

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Innovation and the CEO – Own Yes, Manage No

“Every CEO must own innovation, but not manage it.”

The CEO must own innovation because he or she is responsible for approving the strategy that the organization is going to pursue. At the same time, managing innovation is an emerging specialty of the same level of complexity of human resources or finance, and so CEO’s are not qualified to manage it outside of deciding who should manage innovation in a manner consistent with the organization’s strategy.

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10 Ways to Make Innovation Accessible

The data should be tagged to specific product “life cycle” stages.

“For example, display impressions connect to ‘discover,’ while Facebook time-spent type data on your page should be tagged to ‘engage,’” states the report authored by Forrester analyst Anthony Mullen. This approach, he noted, helps marketers see what levels of reach and engagement they are achieving across different mobile ad formats like display, social and branded apps.

Beyond taking these initial steps, Forrester also recommends more specific tactics -- such as turning to agencies with mobile expertise, including SapientNitro, Tribal DDB, and AKQA that have created “custom integrations to draw the disparate pieces of mobile measurement and campaign planning puzzle together,” according to the report. (Forrester ranked top mobile agencies in a previous study.)


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How to Explain Leadership Development to a 5th Grader

How to Explain Leadership Development to a 5th Grader | digitalNow | Scoop.it

Assessment: As a verb, it’s some way of measuring the ability, personality, potential, motivation, or some other aspect of an individual. As a noun, it’s often some kind of instrument, or test.

Action Learning: A type of leadership development program where participants work on real projects and learn at the same time.

Bench Strength: Used in succession planning, a measure of how strong or weak an organization’s succession plans or talent pool is.

Blind Spots: weaknesses that an individual is not aware of.

Competencies: Knowledge, skills, and abilities (KSAs).

Competency Model: A collection of competencies that describe what it takes to be successful in a specific role – i.e., the “right stuff”.

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The Last (and Most Personal) Stop on The Road To Leadership Greatness

The Last (and Most Personal) Stop on The Road To Leadership Greatness | digitalNow | Scoop.it
Great leadership demands exuberance.

Exuberance is a quality that projects vitality, joy, and enthusiasm for the task at hand. If leaders can show their exuberance in a controlled, personal and authentic way, the resulting effect on the rest of the team can be profound.

It’s the way you show what you think of your job, and your role. If you are exuberant, your team will know that you LOVE your job, and that gives them high hope that they can love their jobs too.

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Stand up

If you find yourself making excuses for not addressing an injustice, an ethical or moral violation, or poor treatment of employees in your company, what should you do?

Stand up. This is why standing up is important:

A leader doesn’t let things slide. They don’t turn the other cheek. They don’t explain away bad behaviors in others, no matter whether they are the CEO or the janitor. Leaders notice and do something about it.

A leader doesn’t excuse things that aren’t acceptable in others because they think they don’t matter. Injustice, ethics, and harm to others all matter; and when left to their own devices, these things multiply and cause more harm.

A leader has the courage to speak the truth, to call out the wrongs and promote the rights. They are the first to see it, the first to address it, and the first to stand up and take action.

A leader doesn’t put their own safety ahead of what’s right for others. They have the courage to speak out loud about what they see and call out the injustices in the organization.

A leader is willing to suffer the consequences of standing up for the greater good of others. They know that when they stand up they may cause harm to themselves, but they also know it is the right thing to do.

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Advice for Extroverted Leaders Who Enjoy "Managing By Wandering Around"

Advice for Extroverted Leaders Who Enjoy "Managing By Wandering Around" | digitalNow | Scoop.it

Strategies that extroverted leaders who enjoy MBWA may use to be most effective include:
1. If you approach your introverted employee with a question on one day, give them until the next day to formulate an opinion or respond. They will appreciate the opportunity to reflect and you’ll get a higher-quality response.
2. Be conscious of when you come by. Introverts get thoroughly drained by being around a large number of people and need time alone to recharge. If your introverted employees have been in large-group meetings all morning, they’ll likely need time at lunch to recharge by being alone or with just one or two others. After a full day of meetings, they will feel much more drained than their extroverted colleagues. Avoid a time like this, if possible, if you’re looking to spend significant time with them, particularly reviewing complex issues.
If you cannot avoid such a time (given the pace we all work at these days!), see #1 – stop by quickly but give them time to recharge and ample time to reflect.
3. Schedule one-on-one meetings with your introverted employees instead of MBWA if at all possible. They will be more prepared due to the advance notice and more comfortable in this setting, and you’ll get their best work. This is a more productive strategy for working with these team members.

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Complexity: embrace or co-opt?

First, there is a tendency to see self-organization as a design choice, rather than as a natural dynamic of organization. As such it is usually positioned as a more enlightened, more participative (and sometimes even ‘democratic’) alternative to the top-down imposition of decisions. This leads to prescriptions that call for the introduction of structures, systems and processes that ‘enable’ self-organization (such as reduced hierarchy, networked organizational forms, ‘a few simple rules’, etc). But self-organization happens! And it happens continuously.

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7 Lessons on the Creative Life from the U.S. Forest Service

7 Lessons on the Creative Life from the U.S. Forest Service | digitalNow | Scoop.it
Simple rules to follow when you're lost in the woods, literally and creatively.

"A clear head will find itself," begins the 1946 U.S.

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New Willow Glass is rollable and paper-thin

New Willow Glass is rollable and paper-thin | digitalNow | Scoop.it
Glass could be used for lighting and solar cells as well as smartphones.

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What's More Important: Knowledge or a Degree?

Many years ago, bubblegum manufacturers included baseball cards as an inducement to purchase a package of gum. Over time, the cards obtained such value that the purchasers threw away the gum and kept the cards. Today's society has given college degrees such value that collecting the right badges, certificates, and credits becomes almost more important than the knowledge represented.

Cheating by many students, coupled with studies such as the one behind Academically Adrift, and the increased emphasis on a "diploma," shows that postsecondary institutions have been unwilling to admit that much of what they package is seen by students as less important than the credits.

Prior to "certification," many people enrolled in programs such as Stanford University's free online classes, Khan Academy, and MITx courses with no expectations other than knowledge acquisition. The gum manufacturers found out that just selling the cards was a viable business. Academic institutions are caught on the horns of a dilemma where they realize the increasing emphasis on obtaining a degree means an inability to convince students that the gum is more important than the cards. The problem is exacerbated by the addition of a more complex "card" system with badges, advanced placement, and other systems for awards toward a diploma.

The many social networks for knowledge acquisition outside of the universities represent new and attractive alternatives for "seekers." Brick space or click space, until the universities can shift the value back toward knowledge and competency, let the battle between the students and the fraud-check systems for credit awards continue. It's part of the game, just not as deadly as the drug wars.

Tom P. Abeles
President
Sagacity, Inc.
Minneapolis

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What's the Next Action?

What's the Next Action? | digitalNow | Scoop.it
Asking, "What's the next action" is one of the best questions you can add to your business strategy arsenal, find out why.

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Why People Join Social Networking Sites

The Power Shift To Networks
The power has shifted. It has shifted from institutions to networks. And the power is given back to people who showcase their humanness, their identity.

What are some ways organizations can align their brand or services with a person’s identity in social networks? Why is it so difficult for organizational leadership to allow employees to show their true selves?

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New Meeting Trends That Will Rock Your Next Event

New Meeting Trends That Will Rock Your Next Event | digitalNow | Scoop.it
Meeting Trends To Watch!
So what’s being adopted within the meetings industry today? Here are five trends the trend spotters have found in today’s meetings and events.

1. Agility Rules

Some meeting professionals are showcasing their agility by making major changes to schedules and programs onsite during the event. Why are they allowing the sudden change? They are adapting their programming to the real-time immediate feedback of their attendees. The result? Attendees are thrilled to see such quick and immediate changes based on their needs and wants.

2. Meeting Laboratories

Some conference organizers are using part of the venue space and their schedule to try new things and experiment. They are setting up meeting laboratories where attendees can test out new room formats and sets, new programming ideas and more. Attendees voluntarily participate in these experiments and provide valuable feedback to conference organizers so they can make changes to upcoming events.

3. Creating “We Spaces” Not “I Spaces”

Space is the body language of any conference. When you walk into most spaces, the space tells you how to behave. Savvy meeting professionals are creating temporary spaces that foster collaboration and innovation among its users. Informal furniture grouped together in preconvene or large open areas allow participants to socialize and converse with each other. White boards on wheels give participants the ability to capture thoughts together. These spaces also foster a sense of belonging and encourage people to connect.

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Leadership Lessons from the UVA Controversy

Leadership Lessons from the UVA Controversy | digitalNow | Scoop.it

You Can’t Keep Secrets Anymore: In an age of radical transparency, why does any leader believe that they can make decisions that won’t eventually be exposed to the light of day? It was naïve of Dragas to think that she could hold a series of one off conversations with other Board members to force Sullivan out without that process being discovered. Even if you put the ethical issues aside for a moment, Dragas shouldn’t have operated in the way that she did because it just wasn’t practical. There are so many channels through which information can be leaked these days that you can’t keep secrets anymore.

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Untangle Mobile Metrics To Track Campaigns

Untangle Mobile Metrics To Track Campaigns | digitalNow | Scoop.it
The data should be tagged to specific product “life cycle” stages.

“For example, display impressions connect to ‘discover,’ while Facebook time-spent type data on your page should be tagged to ‘engage,’” states the report authored by Forrester analyst Anthony Mullen. This approach, he noted, helps marketers see what levels of reach and engagement they are achieving across different mobile ad formats like display, social and branded apps.

Beyond taking these initial steps, Forrester also recommends more specific tactics -- such as turning to agencies with mobile expertise, including SapientNitro, Tribal DDB, and AKQA that have created “custom integrations to draw the disparate pieces of mobile measurement and campaign planning puzzle together,” according to the report. (Forrester ranked top mobile agencies in a previous study.)

Read more: http://www.mediapost.com/publications/article/177970/untangle-mobile-metrics-to-track-campaigns.html#ixzz1zGIAF5pz

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Tablets Change Shopping, Media Habits

Among the highlights:

-Tablet use has risen quickly to 29.5 million U.S. users, 11% of the total U.S. population

-Over 60% of U.S. tablet owners spend at least 30 minutes each day accessing media content on their tablets and 52% use a tablet to fill what previously would have been “dead time”

-After buying a tablet, 29% of tablet owners claimed they stopped surfing the Internet via their PC and/or laptop. Nearly half of tablet owners -- 48% -- agree that tablets’ appealing design and accessibility make it is easier to access media content than on a PC or laptop

Read more: http://www.mediapost.com/publications/article/177809/tablets-change-shopping-media-habits.html#ixzz1zGHzeFxp


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Tablets, More Content Power Mobile Video Growth

The explosion of smartphones and tablets combined with a wider selection of premium content have given a big boost to mobile video viewing in the last year, according to mobile researcher Yankee Group. Its study says the number of U.S. smartphone owners who watch video frequently (at least once a week) on their devices has doubled in the last month.

At the same time, half of iPad owners watch full-length TV episodes, indicating that consumers are no longer limited to watch clips or music videos on devices. Tablets are now as popular as PCs for watching video and second only to TVs. Overall, 65% of tablet owners watch video frequently on their devices and more than half (57%) of smartphone users do so.

Read more: http://www.mediapost.com/publications/article/177874/tablets-more-content-power-mobile-video-growth.html#ixzz1zGHh0Kfs

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4 Things Brands Can Learn From Social Millennials

4 Things Brands Can Learn From Social Millennials | digitalNow | Scoop.it
First, they are accessible. They are incredibly good at giving the impression that they are available to their friends at all times. They eliminate barriers of contact and they are seen as extremely warm and inviting. They invite people into their personal space, and the people they interact with feel as though they are given personal insight into their character.

Zappos set the standard of accessibility with 24/7 phone, chat, and email access. And it wasn’t just your basic support but there was often something personal to surprise and delight. In my case, I was upgraded to next-day shipping for a purchase when I happened to mention it was a late gift. In another example, if you ever tweet to @XboxSupport, there is a good chance you will get a quick response. The Elite Tweet Fleet (as it is called) not only set a Guinness record but it has been known to answer a question roughly every 2 minutes and 42 seconds.

Next, sociable people are seen as actively caring for the needs of their friends. We all know these people-- they are happiest when they know that everyone else is having a good time. If there is a problem, they want to fix it. As such, they serve as a defacto social ombudsman for their friends and they take pride in their satisfaction.

Read more: http://www.mediapost.com/publications/article/177265/4-things-brands-can-learn-from-social-millennials.html#ixzz1zGHRqbzV

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"Oh, I've had such a curious dream!

"Oh, I've had such a curious dream! | digitalNow | Scoop.it

Then the Queen, quite out of breath, said to Alice, ‘Have you seen the Mock Turtle yet?’

‘No,’ said Alice. ‘I don’t even know what a Mock Turtle is.’

‘It’s the thing Mock Turtle Soup is made from,’ said the Queen.

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L'esprit de l'escalier?

L'esprit de l'escalier? | digitalNow | Scoop.it
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The Antidote

The idea of "happiness for people who can't stand postive thinking" is like catnip for someone like me. In this trailer for his book, Oliver Burkeman eloquently pushes back against goal orientation and what I'd call effortful striving. How nice to have a bit of philosophy brought into the discussion, and a way of thinking that is usually squeezed out of organisation-speak

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