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How to Really See What is Going On in Your Workplace

How to Really See What is Going On in Your Workplace | digitalNow | Scoop.it
How managers can use the four levels of observation to really see what is going on in their workplace.
Don Dea's insight:

We must be careful about making a critical decision when all we have is storytelling and we can't be sure of the personal filters through which the story passed. As an example, a university criminology professor conducted an experiment. During the class, a fake mugging was staged. The students were asked to immediately write down a witness statement. They were generally less than 50% correct. This exercise serves as a warning about the accuracy and effectiveness of storytelling.

2. Data and graphs. Data and graphs are treated in some circles as the top of the heap. But they greatly depend on the assumptions made when building data gathering and classification. Data is fundamentally about results. It's very useful to help us understand if we have a problem, and if used well, where we have a problem. But it's weaker when seeking the why. It is most useful in a stable environment, where using data for comparison from one period or experience to the next reveals useful insights.

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digitalNow
Exploring leadership, management, innovation, and technology issues and trends; impacting associations & non-profit organizations in the digital age.
Curated by Don Dea
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Majority of US Households Now Have a TV Connected to the Internet

Majority of US Households Now Have a TV Connected to the Internet | digitalNow | Scoop.it
Some 56% of US households have at least one TV set connected to the internet through a video game system, smart TV set, Blu-ray player and/or streaming media device (such as Roku or Apple TV), continuing a climb from 49% last year and 44% the year prior, according to LRG. The study also finds that 29% of US adults watch video on connected TVs at least weekly, up from 24% last year, and that 52% of households have a subscription video-on-demand (SVOD) service from one of the major providers, a figure considerably higher than Nielsen’s 42% estimate in February.
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Five Steps to Building a Responsive Organization

… most organizations still rely on a way of working designed over 100 years ago for the challenges and opportunities of the industrial age. Team structures support routine and static jobs. Siloed, command and control systems enable senior leadership to drive efficiency and predictability at the expense of free information flow, rapid learning, and adaptability.
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The Surprising Benefits of Oversharing

The Surprising Benefits of Oversharing | digitalNow | Scoop.it
“THERE MAY BE COMPLETELY INNOCUOUS REASONS SOMEONE MAY WISH TO KEEP PERSONAL INFORMATION PRIVATE”
The implication may be that people overcompensate in hiding bad information about themselves.
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Vision Requires Action: 7 Tips to Move and Keep Moving

Vision Requires Action: 7 Tips to Move and Keep Moving | digitalNow | Scoop.it
Creating a shared vision is one of the most important roles of a leader. But vision alone is not enough. Vision requires action.

Vision without action is a daydream. Action without vision is a nightmare. – Japanese proverb

First: Do a “Vision Check” to make sure you really have a shared vision.

➤ Does your vision include all three keys to a compelling vision?

➤ Did you involve others in creating it? Does the vision resonate with their own hopes, and can they see how they can contribute?
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How wearables will shape the future of mobile payments

How wearables will shape the future of mobile payments | digitalNow | Scoop.it
Big data, analytics key to success of wearables for mobile payments

Advances in data analytics will also play a crucial role in the evolution of wearable-based, or wearable-assisted, mobile payments, because they'll help finance companies put consumer data to better use. "The amount of data that we have about how consumers spend money is astronomical compared to how we're actually using it," Krishna says. 
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Business Models—Nature and Benefits

The extent of "ambivalent value" is unclear, but its persistence despite changing structural features of the market promises to help sustain superior profits in the long run. We conclude with an exploration of ways in which a firm's business model may impact negotiation outcomes. Several of the proposed pathways work intuitively through the intrinsic characteristics of agents (motivation, personality, etc.) negotiating on behalf of the firm; others operate independently of these characteristics.
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20 fascinating facts that make you think twice

20 fascinating facts that make you think twice | digitalNow | Scoop.it
The world is a fascinating place, and it's full of weird and interesting facts that you might have never realized were true.

Luckily, the folks over at Reddit have a collection of true facts about life, and we've combed through them to find our favorites.

From a creature that can survive the harsh vacuum of space to the odd state sport of Maryland, you're bound to learn something that makes you think twice.
Don Dea's insight:

http://www.businessinsider.com/the-most-interesting-and-weird-facts-2015-5#cleopatra-lived-closer-in-time-to-the-moon-landing-than-to-the-construction-of-the-great-pyramid-of-giza-1

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10 mindfulness habits that will make you more productive at work

10 mindfulness habits that will make you more productive at work | digitalNow | Scoop.it
Open your mind.
Don Dea's insight:

Beyond being an increasingly popular practice for top executives and celebrities, mindfulness meditation is scientifically proven to increase memory and awareness and reduce stress and negative thinking.

Even if you're not ready to make a commitment to a Transcendental Meditation group or your local yoga studio, there are some simple daily habits that can make you more productive and happier at work



Read more: http://www.businessinsider.com/how-to-use-mindfulness-at-work-2015-6?op=1#ixzz3bsERsGWa

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The Fundamental Problems with PowerPoint. Still

The Fundamental Problems with PowerPoint. Still | digitalNow | Scoop.it
It encourages show and read rather than capture imagination and explain/inspire.
"Power corrupts, PowerPoint corrupts absolutely", Edward Tufte.
It's ubiquitous. Yet the finest presentations are special.
It's part of an evil master plan.
Bullets are cheap and easy to throw together. But harder for an audience to assimilate and remember.
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Trust, A Force Multiplier

Creating an environment where trust throughout an organization exists requires attention and conscious effort. An organization takes its cues and is a reflection of the leader. As the leader, we should take a look at ourselves and make sure that our actions and character are consistent with the trust factors discussed.
Don Dea's insight:

A team is not a group of people who work together. A team is a group of people who trust each other
 Simon Sinek

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3 ways one university created a new higher-ed model

3 ways one university created a new higher-ed model | digitalNow | Scoop.it
Multiple tech-supported offerings. In addition to the free, open courses, the authors highlight free, or low-cost, resources that learners can use to customize their learning. A few of the suite of products available as part of what OC@KU calls their “learning concierge service,” includes:

Open Portfolio: A tool that aims to allow learners to track and manage their open courses. Built with an integrated API for Open Education Consortium courses, the Open Portfolio is a free tool for users to develop informal learning plans around personal or professional interests which can be shared or kept private. “Equally important, as part of this technological and web-driven disruption, learners’ capacity to develop and store evidence of learning in electronic portfolios—carefully organized around career, academic, or personal interests—has also been transformed,” said Smith in a recent EDUCAUSE article.
CLA+ : A low-cost skills assessment tool. For a minimal fee, say the report’s authors, learners can take an assessment that will evaluate “real-life, cross-cutting intellectual skills.” The skills that CLA+ test for include analysis and problem solving, scientific and quantitative reasoning, critical reading and evaluation, and critiquing an argument—skills which employers have stated matter more than a particular major or GPA, noted the authors.
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Avoid These 6 Phrases When Trying to Sound, and Feel, More Assertive

Avoid These 6 Phrases When Trying to Sound, and Feel, More Assertive | digitalNow | Scoop.it
Consider the following words in your everyday speech and how their associated meanings influence you, the listener and the conversation for better or worse:

1. “I guess” 
You guess? You guess? What does that even mean? Well, I’ll tell you what it means to guess. Hearing “I guess” connotes weakness, a lack of clarity and disempowerment, and is right up there at the top of the “do not use” list next to “maybe.” Avoid saying "I guess" if you want to sound more assertive.


2. “Can’t” 
This is a typical replacement for “won’t,” however each connotes entirely different degrees of power and proactivity.

3. “Supposed to" 
When you hear somebody say that he or she was supposed to do [insert chore here] but didn't, what he or she really meant was that they had the best of intentions but some mysterious, outside influence compelled them to act otherwise. First, see “can’t” above. Then, replace “supposed to” with “I will” or “I intend,” as these convey a firm, positive perspective.
Don Dea's insight:
4. “But”

Generally speaking, inserting a but (the conjunction, not the noun) into a conversation immediately creates a dividing line between parties as it completely refutes the argument or word before it. Try using “and” instead. "And" serves as a bridge between people in the conversation because you now generate a cooperative reality as opposed to a conflicting one.

5. “I think”

When used to indicate a preplanned motive such as, “I think I’ll go to [X],” there’s an abstractness of intention that neglects any indication of commitment. In other words, to think is to consider doing something and not fully commit to it (do you like how I substituted “and” for “but” right there?). Try using “I believe” to assert your intention(s) if you want to sound more assertive.

6. “Don’t”

Anything that negates or immediately focuses on the negative has less than ideal side effects. After all, who doesn’t like hearing positive talk? Instead of saying something like, “I don’t like [insert pet peeve here]” try saying, “I prefer [the opposite of the pet peeve] please.” This way, you’ve not only spoken to the positive but also affirmed yourself and your position (not to mention the fact that nobody likes being told what to do).

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4 Challenges of Pursuing an Online Graduate Degree in Education

4 Challenges of Pursuing an Online Graduate Degree in Education | digitalNow | Scoop.it
 Balancing work and school responsibilities: Juggling professional and academic commitments is challenging regardless of an online student's field of study. But the task is magnified for educators because of the 24/7 nature of teaching, says Jennifer Chauvot, an associate professor of mathematics education at the University of Houston.

"They are coaching, they are tutoring," Chauvot says of educators. "Before school, after school. They're doing a lot of other activities. They're not just busy 8 to 3."
Don Dea's insight:

One way students might stay on top of their workload is by seeking online programs that have elements of synchronous – or real-time – instruction, where students and faculty meet virtually on a regular basis. They also might choose a program that organizes students into cohorts that progress through studies together at the same pace.

Both are characteristics of Houston's iSMART program, in which middle school teachers complete a master's of education in curriculum and instruction with an emphasis on integrating the disciplines of science and mathematics.

Recent graduate Elisabeth Williams, a math teacher at Westbrook Intermediate School in the Houston suburbs, says the program's weekly synchronous sessions kept her on task.

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At The Risk of Being Changed

At The Risk of Being Changed | digitalNow | Scoop.it
To change our anger, we must ask ourselves what’s angering us. It is wise to direct your anger toward problems, not people, and to focus your energies on answers, not excuses. Anger is usually a feeling that makes our mouths work faster than our minds, and then we regret it.
To change our tension, we must ask ourselves if our agitation is making us unworkable. When we lead with anxiety we are allowing the pressure of the job to take over. In so doing, we risk leaving destructive marks on those around us.
To be changed, we have to weigh what has happened to us against what is happening within us.
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360 assessments are just the beginning

360 reports do not always pinpoint the exact behaviors that can result in lower scores in some areas. Have a conversation with trusted stakeholders who can tell you exactly what behaviors they observe that might be causing the lower scores. Listen well and ask questions about when they see the behavior, who you are with when you exhibit it, and what they observe you doing. I know it’s hard to be vulnerable in this way, but its important for you to know the specifics so that you can make the changes that will transform your leadership from good to great.

It can be difficult to receive critical feedback, but when you see it as a learning opportunity and the beginning of conversations that can make you a better leader, you just may be on your way to greatness.
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Brands Email Volume Continues to Grow in Q1

Brands Email Volume Continues to Grow in Q1 | digitalNow | Scoop.it
Brands’ email volume grew by 15.5% year-over-year in Q1 2015 says Experian Marketing Services in its latest quarterly email benchmark report, marking the 10th consecutive quarter of volume growth and the 9th featuring a double-digit increase. This latest study spotlights reactivation series (re-engaging with inactive subscribers), noting that while the first email outperformed the second in open and click rates, second mailings provided incremental lifts of at least 50% in opens, clicks and revenues relative to the first email’s amounts.
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Free art museums - doing away with admission fees has costs

Once a museum goes free, it’s hard to go back. That’s the case at the Bronx Museum of the Arts in New York City, which is nearing the end of a three-year grant that allowed it to drop its $5 admission and see its attendance rise to 80,000 from 30,000. When the grant expires, there will be a $250,000 hole in the budget unless they find another donor, said Jose Ortiz, the Bronx Museum’s deputy director.
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Ground Yourself in the Power of Your Purpose

Ground Yourself in the Power of Your Purpose | digitalNow | Scoop.it
Can you truly say you’re sticking with your purpose, or that you’re sure that you’re planted in the best role?
Our purpose has the power to ground us.
But how do you know if you are rooted in that purpose?
Ask yourself the following questions…
What makes me different?
When leaders that I work with ask me how they can differentiate themselves from the rest, I remind them: The first person you will lead is you. If you lack purpose look within. Ask yourself what stirs your heart, what comes from the depths of who you are and what you believe in. Your purpose draws on your natural gifts and talents. It comes from your past and your history; it comes from what you love doing. It meets your needs.
Don Dea's insight:

How can I serve others? A clearly defined purpose comes from prioritizing your own abilities and working towards empowering others to their potential. True purpose is not awarded or not appointed, it comes only from genuine love for people. Its best measure comes from serving others—nothing more, nothing less. How will I make a difference? If you seek purpose, you need to know that everything comes with discipline and prioritizing. You can multiply the good you do by being a model for others to see how to identify what’s important, make it a priority, and have the discipline to live out that priority every day. - See more at: http://www.lollydaskal.com/leadership/ground-yourself-in-the-power-of-your-purpose/#sthash.fxpig6W5.dpuf

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Media Consumption Trends, 2010-2017

Global internet consumption grew by almost 84% between 2010 and 2014, driving overall media consumption growth of 5.1%, to 485 minutes per day, according to estimates released by ZenithOptimedia. Exposure to outdoor advertising was the only traditional medium to show an increase during that 5-year period, of 1.2%, with time spent with TV (-6%), print newspapers (-25.6%) and print magazines (-19%) all declining. Nevertheless, TV still dominated global media consumption last year at an average of 183.9 minutes per day, 68% higher than internet consumption (109.5 minutes/day).
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Yes, 'cultural fit' matters — but it may not mean what you think

Yes, 'cultural fit' matters — but it may not mean what you think | digitalNow | Scoop.it
To judge fit, interviewers commonly relied on chemistry. "The best way I could describe it," one member of a law firm's hiring committee told me, "is like if you were on a date. You kind of know when there's a match." Many used the "airport test." As a managing director at an investment bank put it, "Would I want to be stuck in an airport in Minneapolis in a snowstorm with them?"

The problem is that the people you'd most like to be stuck in the Minneapolis airport with aren't necessarily the best employees — more likely, they're the employees most like you. She continues:

Discovering shared experiences was one of the most powerful sources of chemistry, but interviewers were primarily interested in new hires whose hobbies, hometowns and biographies matched their own. Bonding over rowing college crew, getting certified in scuba, sipping single-malt Scotches in the Highlands or dining at Michelin-starred restaurants was evidence of fit; sharing a love
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Uber has grown faster in its first five years than Facebook did

Uber has grown faster in its first five years than Facebook did | digitalNow | Scoop.it
Five years ago today, Uber launched its first service in San Francisco. Since then, the taxi-hailing app has expanded at an incredible pace — it’s now available in 311 cities across 58 countries worldwide.

That growth has translated to massive valuation numbers: in its third year, Uber was already worth $3.4 billion, and last year it raised at a $40 billion valuation. Latest reports indicate Uber is now raising another round at a $50 billion price tag.

Uber’s valuation growth is all the more impressive when you compare it to Facebook’s early years. According to BI Intelligence, it took three years for the social media giant to get to a billion-dollar "unicorn" valuation, and it was "only" worth $15 billion by its fifth year. It took almost 8 years for Facebook to get to the $50 billion threshold, before hitting its massive $100 billion IPO in 2012. Facebook is now worth around $225 billion.
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Transient Leaders: Invigorating or Toxic?

All too often business leaders move on long before the changes that they were employed to design and implement are complete. As a result the workforce can feel deserted and de-motivated – confused by an array of initiatives that appear disconnected and half-baked in the absence of their inventor. Can an organisation nowadays – faced with the inevitability of short-lived episodes of leadership – avoid the potential damage left behind, following the departure of the creator and champion of a partially executed new strategy?

Though toxic leadership is a prevalent feature of the modern corporate world, with the right safeguards in place, even transient leaders can be valuable catalysts for change. Appropriate time must be given to monitoring and challenging behaviours, strategic plans and success in implementing these. Then there is a chance that the workforce will be left invigorated to continue what was started, through to its planned successful conclusion, even without guidance from the helm. But the risks of a damaging outcome always remain high.
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Business Books Are Valuable, but Only if You Know How to Read Them

Misconception #1: The best way to understand high performance is to study successful people and organizations
In Search of Excellence, first published in 1982 by Tom Peters and Robert Waterman, is one of the most popular attempts to understand how companies achieve high performance. Peters and Waterman took 43 “excellent” American companies, and, by looking at archival sources, press accounts, and interviews, identified eight practices they all had in common—including a “bias for action,” and “staying close to the customer.” The book did incredibly well—selling 3 million copies in its first four years, and Bloomsbury called it the “greatest business book of all time.”
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Create Competitive Advantage By Giving Your Board Members Clear Responsibilities

In corporate governance, there is a failure to clarify roles and responsibilities. A lack of clarity drives many directors to two very expensive extremes. Some directors over-play their roles, stepping on management’s toes, creating confusion and hampering the company’s ability to execute in response to market opportunity. Other directors fail to fully engage, taking up precious seats at the table that could be filled by someone whose ideas and efforts could really help the company move forward. In addition, the under-engaged director can tacitly support the ill-advised efforts of the over-engaged, or of activist investors who may not have the company’s best interests at heart.
Directors who don’t fully understand the ‘how’ of their board work cost precious time and money as they over or under contribute. Boards who figure this out, who are clear on the how of their work together create significant competitive advantage. CEOs must do three things to help them get there
Don Dea's insight:

“Directors who don’t fully understand the ‘how’ of their board work cost precious time and money as they over or under contribute.”

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5 ways to balance family and leadership-fueled travel

Travel inflicts a number of stresses on family life. Missing out on the day-to-day bustle — from soccer games to keeping up on your kids’ schooling to basic conversations — can easily disrupt your family dynamic.
Don Dea's insight:

Here are five steps I take to minimize travel pains and maximize family time:

  1. Think in opportunity costs. There’s only so much time in a day, so you will inevitably have to make sacrifices. You’ll miss family events, so you need to determine which ones are acceptable and which ones are nonnegotiable. For instance, I have traveled on my own birthday four of the past five years, but I haven’t missed any of my three children’s birthdays.
  1. Prioritize quality over quantity. You have limited time at home, so you need to make the most of it. Although you might be exhausted after a trip, staying bedridden won’t make your absence any easier. Make your health a priority overseas, and you’ll be energized to spend quality time with your family when you return.
  1. Stay connected. Once your kids are old enough to have email, keep in constant contact with them while you’re on the road. A quick text or note shows that you care and are still engaged in their lives. I also make sure to check my kids’ grades online and even set up online quizzes on Quizlet to test their knowledge of European countries and capitals to keep them connected to my travels.
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