A Clark Gable type was asked about the source of his charm with the ladies. “They think I’m a great conversationalist,” he said.
What does it take to be a great conversationalist? “Knowing how to be a great listener” was his reply.
In too many conversations, there’s silence when there should be acknowledgment. There’s replying when restating is warranted. There’s interrupting and rushing -- and mind wandering. Don’t do those things. Instead, pay attention and acknowledge explicitly what the other person has said.
Up until this point in my career I had one response anytime I screwed something up: Blame someone else. The only variable was how big the screw-up was – that made a difference in whom I blamed. If it was a very big mistake, I blamed the VP of Sales. “This marketing campaign didn’t work? It was a brilliant strategy but Sales screwed it up.” (My own lame defense here for this behavior is that sales and marketing are always cats and dogs in startups. Historically, these were two guys with high testosterone. They hit each other with baseball bats until one of them dropped.)
It's an established principle in psychology that ideal work/life balance tends to be achieved when the individual feels busy but not rushed. The startup life, or any job in a high-performing company, is going to require a fast pace, but Dr. Kaptein argues that when leadership loses sight of an employee's available time, they can pressure the employee to take shortcuts.
When you want someone to do something, ask him/her, don’t order him/her to do it. Asking creates partnership while ordering reinforces hierarchy. Partnerships connect people to the process whereas emphasizing hierarchy by ordering them is disconnecting. By taking this approach, people are far more likely to trust you when you do need to issue orders in emergency situations.
Lack of clear guidance. If leaders don’t set parameters early on, the propensity for uncertainty to develop only worsens. More so, the one-off conversations and random interruptions prevent any real work from getting done because people are unsure of their decision-making authority.
Another example of companies that spread themselves too thin is Yahoo. Brad Garlinghouse, then a senior vice president at the floundering Internet company, penned an internal memo that came to be known as the Peanut Butter Manifesto wherein he tried to convince fellow Yahoos that the company lacked cohesive vision and focus, that it was trying to be too many things to too many people.
“Both survey findings demonstrated a need for solutions that directly confront feelings of worry and provide small business owners with peace of mind and greater relaxation on vacation knowing that they can ensure protection and control for their business from almost anywhere.”
The skills gap is not mainly about too little schooling. Survey respondents made clear that the skills learned in school differ from those required on the job; so while schooling is important, it’s not sufficient preparation for success at work. Of survey respondents who went to college, only 41% reported that knowledge learned in college helps them succeed in their current job. Seventy-two percent of respondents report that they needed to learn new skills for their current job.
To be an effective leader, we need to be encouraging and, yes, uplifting. We want to boost people’s confidence and have a can-do attitude. This comes with positive energy, seeing the good and the potential in people, and being enthusiastic. Our EQ skills help us to truly be a highly effective leader.
If brain plasticity is maintained by staying engaged in new, demanding and cognitively stimulating activity, and if entering into the repetitive and less exciting roles of worker and spouse helps close the window of plasticity, delaying adulthood is not only O.K.; it can be a boon
, ‘If you talk to a man in a language he understands, that goes to his head. If you talk to him in his language, that goes to his heart.’ A company must connect with employees in their language, and help them discover how their actions lead to the fulfilment of a truly meaningful aim. Gallup says that in order to win customers, companies must win the hearts of their employees. If so, the next value creation opportunity may be right inside your company: helping the 87 percent discover enthusiasm, helping them cross over to the other side. Read more at http://knowledge.insead.edu/blog/insead-blog/to-inspire-employees-speak-their-language-3580#8fdy3QoChERCElXH.99
Of the thousands surveyed, only about one-third of workers (34%) said they aspire to leadership positions – and just 7% strive for C-level management (the rest said they aspire to middle-management or department-head roles). Broken down further, the results show that more men (40%) hope to have a leadership role than women (29%), and that African Americans (39%) and LGBT workers (44%) are more likely to want to climb the corporate ladder than the national average
Don Dea's insight:
The online survey polled a nationwide sample of 3,625 full-time workers in government and the private sector, across salary levels, industries, and company sizes. It’s the first time CareerBuilder has asked about leadership aspirations in a worker survey (they now plan to track it semi-annually or annually), so we don’t know if these numbers signal an increase in people who don’t want to be leaders
Grace under fire. People want to follow those who seem in control. Being able to absorb disappointing news or bad information without flying off the handle instills trust in those around you. Hewlett says this piece is particularly important for entrepreneurs. “Running a small company or a startup is a roller-coaster at times, so conveying the fact that you will remain in charge and keep your cool is very important,” says Hewlett.
Reducing sedentary time had lengthened telomeres, the scientists concluded, while exercising had played little role.
Exactly what the volunteers did in lieu of sitting is impossible to say with precision, said Per Sjögren, a professor of public health at Uppsala University in Sweden, who led the study, because the researchers did not track their volunteers’ movement patterns with monitors. But “it’s most likely,” he said, that “sitting time was predominantly replaced with low-intensity activities,” and in particular with time spent standing up.
Leadership is the capacity to translate vision into reality.” – Warren Bennis
The notion of leaders having a vision is pretty universal one. If you are interested in leading, or supporting others in developing their leadership, creating a vision is a great place to start.
Yet many people get tripped up when it comes to their interpretation of leadership “vision.” The typical “automatic” interpretation is that a vision is about something monumental like creating world peace. Not true.
A new report has found nearly 1 in 10 Americans are showing up to work high on marijuana. Mashable.com conducted the survey in partnership with SurveyMonkey, and found 9.7 percent of Americans fessed up to smoking cannabis before showing up to the office.
Take your direct reports through the final core values you decided upon. Discuss which values are most important to your team’s success, which values your team is strong in, which values it needs to develop and what can be done to live them out. Follow up with a written summary of action items, responsibilities and due dates that come out of the meeting.
There’s a lesson in this. If we get so desperate that we are willing to resort to immoral means in order to win and be thought of as a winner, we had better remember what a real winner, like John Wooden, looks like. If we forget what a real winner is, we will eventually pay the price. There’s no lasting satisfaction in becoming a winner by illegitimate means. An illegitimate winner knows the truth. And eventually, people around him will figure it out too.
Oftentimes how a leader reacts in a crisis shines a light on his or her values. Ratan Tata, head of the Tata Group of companies, showed he valued employees and their families as human beings following a terrorist attack on the Tata-owned Taj Mahal Palace and Tower Hotel in Mumbai, India on November 26, 2008, six years ago this week.
It’s More Than Business. It’s Personal.” This phrase expresses what we found in research that’s described in our book Fired Up or Burned Out,i.e. sustainable superior performance requires achieving task excellence (the “business” part) and relationship excellence (the “personal” part).
Nine factors emerged as the most common paths to poor decision making. Here they are in order from most to least significant.
Laziness. This showed up as a failure to check facts, to take the initiative, to confirm assumptions, or to gather additional input. Basically, such people were perceived to be sloppy in their work and unwilling to put themselves out. They relied on past experience and expected results simply to be an extrapolation of the past.
One of the biggest challenges in implementing a brand advocacy program is changing the organizational culture. If you want to control every aspect of your business and not co-create and use the help of your customers, then you’ll find it very difficult to have a successful brand advocacy program. The second challenge is to get a framework or system to help you create a successful brand advocacy program. Just like you don’t just sit down and start creating a building. You create a plan build a framework and then put the building up. Similarly, you need to create a brand advocacy program using a framework which will help you build a program which keeps in mind your business objective and the needs of your brand advocates.
The third application which I used recently at one of my events is Vivino, the #1 wine scanner app. I use the app to keep track of wines I’ve chosen for parties, events, or when I’m traveling. Simply take a photo of any wine label to tap into the wisdom of more than 5 million wine lovers. But first let me set the scene again: Close your eyes. No wait…. You can’t read with your eyes closed. Keep them open. Now, just imagine this: You’re on vacation in northern Italy. It’s a perfect summer day. You find this amazing little trattoria, and decide you want to order some delicious spaghetti carbonara. And of course, there’s no chance you’re going to spend the next two hours eating the best food on Earth without ordering the perfect bottle of wine to go with it.
Social media and product packaging may seem like unlikely bedfellows, but an effective marriage of the two will ensure your brand penetrates every level of the consumer experience. If you’re just getting started with packaging design, we highly recommend taking a browse through this guide to get you going. And of course, make sure you let us know on Facebook or Twitter about all of your success!