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Leadership and Management

Don Dea's insight:

“Management is doing things right; leadership is doing the right things.”

A manager that is not concerned about doing the right things is a lousy manager. And a leader that doesn’t care about doing things right is a lousy leader.

Another theme of this contrasting type quote says some version of:

“Managers care about efficiency and leaders care about effectiveness”

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Exploring leadership, management, innovation, and technology issues and trends; impacting associations & non-profit organizations in the digital age.
Curated by Don Dea
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Followership: The other side of leadership

Here’s the nugget: You can’t be a leader unless you have willing followers. So you must follow first. You must learn to be a good follower.
Don Dea's insight:

You can’t be a leader unless you have willing followers. So you must follow first. You must learn to be a good follower. You need to see life from the trenches, understand the mindset of those you may one day lead. Here are four key factors in developing your followership skills:

  • Embrace the role
  • Have a servant mentality
  • Make your boss look good
  • Support the leader’s vision
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How to Start a Conversation You're Dreading

How to Start a Conversation You're Dreading | digitalNow | Scoop.it
Lead with the punchline.
Don Dea's insight:

Next time you have a conversation you’re dreading, lead with the part you’re dreading. Get to the conclusion in the first sentence. Cringe fast and cringe early. It’s a simple move that few of us make consistently because it requires emotional courage. At least the first time.

But the more you do it, the easier and more natural it becomes. Being direct and upfront does not mean being callous or unnecessarily harsh. In fact, it’s the opposite; done with care, being direct is far more considerate.

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What’s still wrong with mobile advertising?

What’s still wrong with mobile advertising? | digitalNow | Scoop.it
Don Dea's insight:

For a brand or its trusted agency partner, this information does not mean much. It is ultimately up to the advertiser to demand a fully disclosed model to gain further insight into the consumers engaging with its ads, and whether or not it is truly maximizing its investment.

At the end of the day the entire mobile advertising ecosystem will drastically improve if the industry continues to set specific standards, and advertisers demand more clarity from their agencies and partners.

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Manager and machine: The new leadership equation | McKinsey & Company

Don Dea's insight:

The most impressive examples of machine learning substituting for human pattern recognition—such as the IBM supercomputer Watson’s potential to predict oncological outcomes more accurately than physicians by reviewing, storing, and learning from reams of medical-journal articles—result from situations where inputs are of high quality. Contrast that with the state of affairs pervasive in many organizations that have access to big data and are taking a run at advanced analytics

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3 trends to watch in the ad tech space

Don Dea's insight:

Harness technology to increase customized engagement strategies
A brand’s success most often depends upon its level of consumer engagement.

Incorporating multiple media platforms into its marketing plans is one way for a marketer to achieve this. Another way is through customization.

Ad technology is increasingly focusing on delivering personalized and customized ads to consumers.

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Macy’s fires back at Amazon with showroom-busting image search app

Macy’s fires back at Amazon with showroom-busting image search app | digitalNow | Scoop.it
Don Dea's insight:

Image search
Retailers such as Macy’s and Target, which introduced an image-recognition shopping app in July, have recognized the central role that mobile devices are playing in how consumers are searching for and purchasing items of interest.

By introducing their own image search apps, retailers are also addressing how consumers are leveraging the Amazon app to search for items of interest in their stores and elsewhere.

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The Marshmallow Test for Grownups

The Marshmallow Test for Grownups | digitalNow | Scoop.it
Your entire day revolves around willpower.
Don Dea's insight:

But just as we need to be more thoughtful about our caloric consumption, delaying gratification of our impulsive urges in order to eat more nutritiously, we need to be more thoughtful about our information consumption, resisting the allure of the mental equivalent of “junk food” in order to allocate our time and attention most effectively. So what can we do?

  • Recognize the issue. Awareness is rarely sufficient to drive change, but it’s always the necessary first step. How often do you check your phone? Does this get in the way of other interactions? How often do you interrupt focused work to look at your inbox? Does this break your concentration or affect how long it takes to accomplish these tasks? How often do you scan various feeds? Does this result in wasted time? We face the marshmallow test constantly—are you passing or failing?
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Shifting the leader's mindset from "me" to "we" | SmartBlogs

Don Dea's insight:
  • “If everyone is moving forward together, then success takes care of itself.” Henry Ford
  • “Alone we can do so little; together we can do so much.” Helen Keller
  • “We cannot accomplish all that we need to do without working together.” Bill Richardson
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How The Most Successful People Manage Their Time

How The Most Successful People Manage Their Time | digitalNow | Scoop.it

They plan their time, track their time and are always thinking about theopportunity cost of their time.

The first question you need to ask is “Where is my time actually going?” Not where you think it’s going, where is it actually going.

This does not involve leaning back in your chair and kinda sorta guessing about what you vaguely remember doing.

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The Future Could Work, if We Let It

The Future Could Work, if We Let It | digitalNow | Scoop.it
A book offers an optimistic view of the effects of technology, but its arguments have one big blind spot: human behavior.
Don Dea's insight:

What if people find commuting in autonomous vehicles so comfortable that they move out farther from the office, contributing to urban sprawl? What if people ditch public transportation because cars become much more fun?

“And if I’m traveling 60 miles to work, well, maybe I want a much larger vehicle,” Dr. Bhat said. “Maybe I’ll have a place to shave in my vehicle, or maybe I’d like to take a nap. In the extreme case, what if we all want recreational vehicles?”

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The Secret Life of Teams

The Secret Life of Teams | digitalNow | Scoop.it
Teams are complex organisms. The team itself is often greater than the sum of its membership. Like musical collaborators, there are the individual participants, and then there is the concept of the “team,” which becomes almost another individual element of … Continue reading
Don Dea's insight:

why do teams underperform so frequently? Poor mission focus and process rigor. We often seek comfort in our teams that can work against us. Like a bridge or a guitar, teams require a strong frame from which the team can grow. This team framework comes from two places – mission focus and process. Lacking in either causes the team structure to buckle under the weight of individual motives and personalities. Weak team leadership. Today more than ever, teams need strong leaders who drive the process, not a specific outcome. We team leadership manifests with  incomplete options, inaccurate analysis, and favorites for solutions. Not enough trust. The “forming-storming-norming-performing” process is inwardly focused. As teams move up the Tuckman food chain, non-team members can become disenfranchised because the team’s focus has not been on managing these external relationships. Too many tools. Teams have access to a vast (and largely free) library of tools and techniques to support an effective team process. Successful teams today often select a narrow set of tools. - See more at: http://line-of-sight.com/general/the-secret-life-of-teams#sthash.ivBBmiD8.dpuf

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Combining Strategy With Innovation Can Create a Competitive Advantage

Strategy and innovation are shown to be two primary contributors to sustained financial excellence and competitive advantage. Unfortunately, very few organizations are able to bring these two disciplines together.
Don Dea's insight:

The common denominator for both strategy and innovation is insight. Insight is described as the joining together of two or more pieces of information or data in a unique way to come up with a new approach, product, service or solution that delivers value. Insights come from the ability to wade through the waves of input we receive each day and mentally connect the dots in new and creative ways. As Apple founder Steve Jobs remarked, “Creativity is just connecting things.”

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Organizational Change: Five Paths Forward

Organizational Change: Five Paths Forward | digitalNow | Scoop.it
There are so many different approaches to effect change in an organization. Sometimes its like a circus that comes to town, other times its like marching an army over a mountain pass. Every major change event has its own character … Continue reading
Don Dea's insight:

The Marquee. Put this project on Broadway – it has lights, dancing, a big kickoff, a logo of its own, and loads of consultant power. You can’t swing your arms without hitting an MBA. The travel budget alone could bring the circus to town. Marquee projects are big, branded, and often fail spectacularly. But when they win, the results can save a company. Think IBM under Lou Gerstner. Now that’s entertainment! - See more at: http://line-of-sight.com/general/your-chosen-road#sthash.iSUWyErc.dpuf

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Millennials are open to new forms of payment: report

Millennials are open to new forms of payment: report | digitalNow | Scoop.it
Don Dea's insight:

Brands and retailers offering mobile wallet solutions can still effectively target this demographic due to debit card compatibility.

“Just like with ecommerce, consumers can use their debit cards just as they could a credit card,” said Nathalie Reinelt, analyst at the Aite Group, Phoenix. “The core issue consumers will face if they forego credit cards has nothing to do with online, in-store, or mobile commerce.

“The primary issue is that they will not be able to establish a strong enough credit score for long term purchasing power, such as a home or a car.”

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United Way partners with bitcoin to streamline donations

United Way partners with bitcoin to streamline donations | digitalNow | Scoop.it
Don Dea's insight:

Digital wallets for donors
The Coinbase platform enables users to donate directly to the Innovation Fund from their digital wallets and circumvent transaction fees, which is certain to be a point of interest for consumers looking for all of their contributions to go solely to the organization.

United Way is setting a precedent for charitable organizations to set up mobile payment systems that allow for streamlined donating, especially via virtual currency. The partnership of one of the world’s largest charities with a bitcoin platform as wide as Coinbase opens the door for more users to donate with the tap of a finger.

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Brands are missing a mobile opportunity with seniors

Don Dea's insight:

Seniors use mobile devices for specific tasks
Unlike the trends in other age demographics, year-over-year technology use by seniors shows slow growth. The reason is that mobile devices get more complicated each year.

At one point, not long ago, phones did just two things: send and receive calls. Phones today are not so simple, with dozens of settings and features that take time and motivation to learn.

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Red Cross launches app for blood donors

Don Dea's insight:

“We have a 50 percent no-show rate for blood donations, but through the app, we can send an in-app notification reminder 24 hours ahead of the scheduled donation time and another reminder an hour before,” said Grant Hansen, director of digital for the Red Cross. “I think this app has great potential for us to get donors to come in more often.”

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How to be a Truth-Teller in the Trenches of Leadership

Don Dea's insight:

If a leader can rise up and speak truth in the trenches of leadership they’ll see their leadership stock continue to rise. But it will mean proving the ability to speak truth in at least three leadership trenches:  When the truth makes you look weak Can you stand up in front of your constituents and say, “We’re missing our numbers. We’re falling behind our plan. And I am responsible for this.” When spoken out of genuine humility, this kind of truth-telling can project tremendous strength 

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Mobile shopping officially trumps desktop

Mobile shopping officially trumps desktop | digitalNow | Scoop.it
Don Dea's insight:

Convenience of use
In 2010, 96 percent of online retail browsing was done on desktops while only 4 percent took place via mobile devices. Today, those numbers have collided and continue to move in opposite directions, with 51 percent of retail visits occurring via mobile.

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5 Leadership Biases that Hinder Success in Business

There is a natural conflict of interest between companies and customers. It’s natural for any organization to have goals that don’t align perfectly with the goals of their customers. The company …
Don Dea's insight:
The “It will work if we give it more time” bias

Leading a bold new initiative is daunting. After fighting for support and holding team briefings to get employees aligned and motivated, it’s difficult to admit when the end results are not working.


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Leading Through Conversations

Leading Through Conversations | digitalNow | Scoop.it
One-on-one talks can promote innovation and strengthen relationships.
Don Dea's insight:

Conversation can be the lifeblood of an organization. Alignment and one-on-one conversations create motivation, lead to innovation and strengthen relationships. And great relationships build great organizations, so keep the conversation going.

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How to Effectively Communicate With Different Brain Types

Knowing the way your audience processes information can greatly help you structure your most important points.
Don Dea's insight:

Using brain types to understand your audience makes effective communication much simpler because you can customize and organize what you say to match the information needs of those you’re addressing. Information needs include the who, what, where, when, why and how of any given situation or task.

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How to Choose the Right Digital Marketing Channel

How to choose the right digital marketing channel for my business? Here is a review of the options and strengths of each digital marketing channel.
Don Dea's insight:

While the demise of traditional media is greatly over-exaggerated, there’s no denying it’s a digital marketing world for small business. And that’s a good thing because you can be effective with a smaller budget using digital tools. But it’s also a bad thing because there are so many options, and businesses make one of three mistakes.

  1. They choose the least effective option for their marketing purpose.
  2. They try to do too many things.
  3. They can’t decide amongst all the options and choose to do nothing at all.

To be most effective at digital marketing you should first choose one thing, the most effective thing for your business (more on that below), and master that before moving into additional digital marketing channels. 

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Lead by Asking

Sometimes the most obvious questions are the most crucial.
Don Dea's insight:

Be sure to listen to the answers, not just use the question to fill a gap in the conversation.

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Don Cloud's curator insight, September 15, 11:26 AM

Leadership begins with opening the door to on ongoing dialogue with your team, and your asking thoughtful questions is a great way to open that door.  Don't forget to have the courage to listen.

 

More importantly, ask yourself how do you as the leader encourage others to have the courage to ask questions and to listen?  If you don't have a good answer to this question yet, then it's time to start asking more questions.

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When You’re a Leader, Not Everyone Will Like You

When You’re a Leader, Not Everyone Will Like You | digitalNow | Scoop.it
Don Dea's insight:

Be comfortable with the fact that not everyone will like you at work, in your neighborhood, and in your community activities; they never will.

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