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Five Trends Shaping The Future Of Work

Five Trends Shaping The Future Of Work | digitalNow | Scoop.it
When it comes to the future of work there are a few key trends which business leaders need to pay attention to.  Understanding these trends will allow organizations to better prepare and adapt to the changes which are impacting the way we work.
Don Dea's insight:

These five trends are: 1) changing behaviors which are being shaped by social media entering the enterprise 2) new collaborative technologies 3) a shift to the “cloud” 4) millennials soon becoming the majority workforce and 5) mobility and “connecting to work.”

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digitalNow
Exploring leadership, management, innovation, and technology issues and trends; impacting associations & non-profit organizations in the digital age.
Curated by Don Dea
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The Internet's Split Personality

The Internet's Split Personality | digitalNow | Scoop.it
The Internet is an indispensable tool for education, but its use comes with the virtual certainty of exposure to undesirable elements. "People are seeing the downside of the Internet environment -- the misbehavior and the abuse that happens in online forums and platforms. It can't be ignored," said Alan Simpson, director of policy and communications for the Internet Keep Safe Coalition
Don Dea's insight:

The Internet has been good for education but bad for morality, according to a study recently released by the Pew Research Center.

Researchers conducted face-to-face surveys with 36,619 people in 32 developing countries.

A median of 64 percent of respondents said the Internet has had a good influence on education. On the other hand, a median of 42 percent said the Internet has had a bad influence on morality.

Those polled were divided over the impact of the Net on politics -- 36 percent said it was good; 30 percent said it was bad -- but they believed the Net has had a positive impact on personal relationships (53 percent) and the economy (52 percent).

Personal relationships are particularly important to cybersurfers in developing nations, noted Pew Research Associate Jacob Poushter.

"Social networking is the primary use of the Internet in these countries," he told TechNewsWorld.

In fact, Internet users in developing countries use social media sites more than their counterparts in some developed nations.

In the survey countries, a median of 82 percent of the respondents used social media sites, Poushter noted, compared to 74 percent in the United States.

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New MacBook: Computing Rethought

New MacBook: Computing Rethought | digitalNow | Scoop.it
The Apple Watch may have dominated Apple's Spring Forward event earlier this week, but an unexpected new MacBook could herald the future of mobile computing. It will be available April 10, both online and at Apple retail stores and select authorized resellers.

Thinness, lightness and tomorrow's technology are its salient features.

Its 12-inch Retina display is 0.88 mm thick, and the MacBook itself is 24 percent thinner than the 11-inch MacBook Air. Its keyboard is 34 percent thinner.
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The Hawthorne Effect and Your Culture

What do you pay attention to in your work environment? Do you actively engage with players regularly to learn what’s going well and what’s not, or do they rarely see you? Or are you somewhere in between those extremes?

Interaction and attention from leaders can have a beneficial impact on employee’s feelings of contribution, value, and worth, which can boost productivity and service.
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Docker's No Flash in the Pan

Docker's No Flash in the Pan | digitalNow | Scoop.it
There are similarities between Docker and recent open source communities. Not only in the surge of supporting developers, IT operations pros, vendors, investors and end users, but also in the way the technology is making its way to the market through developers and lines of business before central IT departments. Expect to see a support-and-services-driven market for Docker and containers.
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Twitter's Periscope Allows Live Stream Replays

Twitter's Periscope Allows Live Stream Replays | digitalNow | Scoop.it
Periscope and Meerkat are a lot alike, with the biggest difference being Periscope's support for broadcasting replays of streamed content. Both allow broadcasters to store copies of their feeds locally, but Meerkat doesn't allow reruns.

A novel feature of Periscope, the app's "Most Loved" list, could be key to encouraging broadcasters to stream meaningful content. Viewers rate streams with "hearts," which broadcasters can acquire to move up the Most Loved list.
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3 Ways Thinking Small Will Improve Employee Engagement

BE REAL, FUN, INVOLVED, AND EMPOWERING

An entrepreneurial CEO recently brought me in to help build leadership bench strength. Rather than “train,”  we built a vision, identified priorities and then a business case for a program with a significant spend but a massive ROI.

The CEO stayed out of the room until the team presented their “case” along with theme music and dramatic visuals at the end of the day. His eyes glistened, and his comments were brief, “If this works, this will be gold.” Then he laughed and said. “Hold on, I’ll be right back.”

He then came back with a large, professionally printed version of a previous plan to tackle the same issue that had failed. He said one word. “Execution.”

After his eight word caution, he funded the project.

They executed flawlessly.

A well-mannered, “I believe in you, don’t screw this up,” goes a long way.
Don Dea's insight:
Keep the Vision Visible

Despite the obvious common sense nature of this statement, I’m always surprised at how rare this is. Sure you’ve got to hold some stuff close to the vest, but if you’re having employees sign “non-disclosures” right and left or are keeping your true strategy confined to a small inner circle, know there are a lot of dots not getting connected and a lot of brains thinking small because they don’t have the perspective to think bigger.

Folks feel the secrecy, which leads to a fast growing feeling of “If you don’t trust me, why should I bother?” Bothered and included leads to brilliance. Share enough information to stir positive, proactive angst.

- See more at: http://letsgrowleaders.com/communication-listening/3-ways-thinking-small-will-improve-employee-engagement/#sthash.odytv4xg.dpuf

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18 Things Respected Well-Liked Leaders Consistently Do

18 Things Respected Well-Liked Leaders Consistently Do | digitalNow | Scoop.it
18 Things They Consistently Do!
Respected well-liked leaders are like-able but they don’t seek to be liked at every moment. They don’t avoid situations just to be liked.


They communicate with honesty and civility not bluntness and disdain.


Respected well-liked leaders take time to get to know people. They don’t come on at the beginning like everyone’s best friend. They show comfort in leadership and over time in friendship.


Respected well-liked leaders appreciate and recognize effort and talent as much as results and success. They understand and accept the human need for appreciation and encouragement. Leaders who think that praise weakens teams weaken their teams by skipping the praise.


They are confident and humble. Respected well-liked leaders illustrate how to be self-assured while sharing the spotlight with others. They are selfless not faceless.
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Brand Architecture In The Digital Age

Brand Architecture In The Digital Age | digitalNow | Scoop.it
Society is accelerating. In the digital world, time and geography are of little relevance. People can be anywhere and everywhere. As lines blur providing some separation between “real life” and “digital life”, it becomes increasingly difficult to maintain distinct parts of our lives.
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Make Way for Generation Z

Make Way for Generation Z | digitalNow | Scoop.it
Even well-known organizations will have to rethink their recruiting practices to attract this group, and now is the time to start. Those who want to take advantage of Gen Z talent in the future need to develop relationships today with teenagers in grades seven through 12. Get into their schools, provide mentorship and education, and put yourself in a position to help shape their career decisions. They are eager to listen.

Filling the talent pipeline has never been so critical now that the United States is facing a skills gap in most industries. Even if you’re a small operation, you can still have a Gen Z internship program. These children are so mature and they learn so fast, they might just be ready to take over by the time they’re 22.
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Generational Performance Comparison: Amazon EC2’s C3 and C4 Families

Generational Performance Comparison: Amazon EC2’s C3 and C4 Families | digitalNow | Scoop.it
Amazon released the latest generation of its public cloud service in January 2015. Cloud Spectator recently test the Elastic Cloud Compute (EC2) C4 family to evaluate any potential performance and price-performance improvements over its previous generation, the C3 family.

The results presented here indicate that the C4 virtual machines had 10 to 20 percent higher vCPU performance and approximately 6 GB/s more memory throughput than the C3 VMs across different machine sizes. However, after factoring in the price increases, the price-performance values of the C4 VMs averaged the same as the C3 VMs. Both vCPU performance levels and network throughput displayed high stability over time and across all tested machines. The results highlight Amazon’s effort to provide highly predictable performance outputs and to match its C4 family’s price-performance with that of its earlier generation C3 family.
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How Smart Devices Can Rewire Business Processes

How Smart Devices Can Rewire Business Processes | digitalNow | Scoop.it

The key, he says, is to understand how mobile technology and the IoT can serve as the catalyst for new revenue streams and greater value to customers and the business. In the end, this may require new skills, including hiring data scientists and analysts. It also may require new partnerships and alliances, as well as APIs that connect apps and data from different sources

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How Leaders Can Get People to Tell the Truth

“My definition of a leader . . . is a man who can persuade people to do what they don’t want to do, or do what they’re too lazy to do, and like it.” If we can be generous enough to overlook the sexist element of that quote, and disregard for a moment the notion of labeling anyone as “lazy,” we can learn a lot from the crux of Mr. Truman’s insight. We can even learn the secret behind a skill that any leader would do well to master: getting people to tell the truth.
Don Dea's insight:

If a leader is someone who can persuade others to do what they don’t want to do and like it, what we have found is that he can tap that quality to convince a person to reveal truthful information, even when that person has a very good reason to want to conceal it. No doubt, this is a feat that almost everyone considers to be extraordinarily difficult to accomplish—the art of getting someone to disclose information that he is strongly incentivized to withhold is the stuff of crime thrillers and spy movies, and very few of us can easily identify with characters who are challenged with that task. But think about it. As a leader, you’re faced with that challenge every day. Is that job candidate being truthful about his claim that he instituted processes for his previous employer that saved the company millions of dollars? Is that manager being honest with you when he says he never engaged in the harassment that your employee is alleging? Does the CFO of the company you’re looking to acquire really have confidence in the revenue numbers he’s projecting?

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Leadership Vertigo: How the Best Leaders Go Off Course

Leadership Vertigo: How the Best Leaders Go Off Course | digitalNow | Scoop.it
Do you know a leader who insists everything is fine when everyone else knows trouble is ahead?

Have you watched someone so oblivious to signs and signals that employees are not engaged?

How do leaders accurately assess and view how they are perceived in an organization?
Don Dea's insight:
False Signals and Leadership Danger Ahead

What is leadership vertigo?

Let me first start off by explaining what vertigo is. For most of us, the word vertigo brings to mind the famous scene from Alfred Hitchcock’s film where we see the lead character looking down a staircase and seeing the floor below suddenly pushing off into the distance.

In reality, vertigo refers to a perceptual phenomenon where our brain sends us false signals about our motion, which we believe to be true. The best known example of this is the crash of John F. Kennedy’s Jr.’s plane in the Atlantic Ocean, where his brain was convincing him that he was flying his plane level, even though the gauges on his instrument panel were telling him that he was in fact heading on a downward angle towards the ocean surface.

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Situational Team Decision-Making: Collaboration Does Not Require Consensus

Situational Team Decision-Making: Collaboration Does Not Require Consensus | digitalNow | Scoop.it
There are six ways teams can make decisions. Some people believe that in a collaborative environment, consensus is the best. But that’s a big mistake.

Pushing for consensus when it’s not needed actually makes collaboration more difficult. The best collaborative environments are situational in their approach to team decision-making.

You make countless decisions every day. Knowing when and how you need to involve others, and the best team decision-making method for each situation, will help you make the right decisions, will make implementation easier and will save time in the long run.
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Ford Tech Could Put an End to Speeding Tickets

Ford Tech Could Put an End to Speeding Tickets | digitalNow | Scoop.it
Convenience, Not Safety

At present, Ford is offering its Intelligent Speed Limiter as much for convenience as safety, and drivers do have the ability to override it or turn it off.

Ford is not the only automaker to provide drivers with an option for curbing their speed.

"BMW now has a warning system that is displayed to the driver when they are exceeding the speed limit, but it is a warning only and doesn't actually decelerate the car," said Chandrasekar.

"This technology could be more interesting in [terms of] how it fits with the greater technology being developed to produce autonomous vehicles," he added. "This could be improved by adding more sensors and could be much more powerful.
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Cute Robots, Secure Tablets and a Conscientious Can

Cute Robots, Secure Tablets and a Conscientious Can | digitalNow | Scoop.it
I have an immediate soft spot for PLEN2 and even though I don't see it becoming a mainstream smash success, I'd love to see it in classrooms everywhere to help kids understand the fundamentals of machines and robotics.

Rating: 4 out of 5 Deaths by Cuteness

Berry Secure Tablet

At first glance, the announcement of a new BlackBerry tablet is an enormous surprise. The PlayBook didn't set the world on fire so much as fail to light a candl
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Learning to See Data

Learning to See Data | digitalNow | Scoop.it
The most important question when dealing with reams of digital data is not whether perceptual skills will be centrally important. The question is when, and in what domain, analysts will be able to build a reliable catalog of digital patterns that provide meaningful “clues” to the underlying reality, whether it’s the effect of a genetic glitch, a low-pressure zone or a drop in the yen. 

When that happens — and it will, in some field — scientists will gain a foothold on the digital El Capitan and a means to build a prototype for applying perceptual-learning techniques. Given the importance of defusing terrorist plots and mining health and economic data, digital instinct-building is likely to become crucial, a discipline where people with computational and science chops will have to grow their visual sixth sense, like sea captains who can read the sky or guides who can find trails in the Mojave.
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CAPTCHAs May Do More Harm Than Good | Cybersecurity

CAPTCHAs May Do More Harm Than Good | Cybersecurity | digitalNow | Scoop.it
Mobile FREAK-out

Earlier this month, researchers discovered a vulnerability in SSL implementations called "FREAK." It allows an attacker to force SSL to stop using 128-bit encryption and start using 40-bit encryption, which can be cracked in a matter of hours using commodity computers or readily available cloud computing resources.
Don Dea's insight:

CAPTCHAs -- those misshapen funhouse mirror letters you have to decipher in order to gain access to various online tools -- are so annoying to some people that they'd rather turn their back on a website than fiddle with them. Worse yet, CAPTCHAs don't always work. "CAPTCHAs can stop most bots, but the worst bots know how to get past CAPTCHA," said Distil Networks CEO Rami Essaid.

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Apple's TV Plans Come Into Focus

Apple's TV Plans Come Into Focus | digitalNow | Scoop.it
It looks as though Apple is solidifying its plans to deliver a streaming-TV service, which may have cable-TV providers quaking in their boots. Whether Apple has come up with the right formula to attract cord-cutters is a big unknown, however, as is the potential profitability of such a venture. Streaming-TV "will quickly be a very low-margin business," predicted tech analyst Rob Enderle
Don Dea's insight:

Apple is expected to launch a Web-TV service this fall, offering 25 channels of content from various providers, according to The Wall Street Journal.

Apple's pending move "is yet another sign that the traditional pay-TV provider lock on programming distribution continues to erode," said Greg Ireland, a research manager at IDC.

"The availability of more options, particularly those from strong brands such as Apple, will attract attention from cord-cutters and current pay-TV subscribers alike," he told the E-Commerce Times.

Channel availability, pricing and packaging will impact consumers' decisions as to whether to switch from a cable service provider, but "the entry of Apple is a big deal insofar as [it] is a dominant consumer brand," Ireland suggested, and it "will leave folks wondering when Amazon, Google and Netflix will join with similar services."


What Apple May Offer
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Brands And The Evolution Of Surprise

Brands And The Evolution Of Surprise | digitalNow | Scoop.it
Capturing surprises likely started with the invention of the camera and it seems we will never tire seeing how ordinary people react in extraordinary situations. The popularity of sites like Upworthy has helped call attention to the kind of surprises that give people hope — the single mother of three who works as a maid is asked to clean a house not knowing that it is about to be given to her; the science fair winner whose family went bankrupt is awarded a full scholarship to a major university. While media coverage reports on an unending series of potential disasters deemed newsworthy, shareworthy news finds home and life on our social networks.
This presents a unique opportunity for brands that demonstrate authentic intent. The key difference is that these types of surprises do not just improve someone’s life, they transform it. That’s what makes us cry when we see the commercial. We identify with the sensation of hope and we’re rightfully quite hungry for it.
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Mobile Ad Spending Set to Double Desktop Ad Spending by 2017

Mobile Ad Spending Set to Double Desktop Ad Spending by 2017 | digitalNow | Scoop.it
As consumers grow more attached to their mobile phones and devices, marketers keep the cash flowing into app advertising.
Mobile ad spending continued rising in 2014 and is expected to reach $28.7 billion this year, according to eMarketer's "State of U.S. Digital Advertising" report released this month. Desktop spending totaled $31.6 billion in 2014, down from $32.4 billion in 2013, and mobile ad spending totaled $19.2 billion in 2014, up from $10.7 billion in the previous year. The eMarketer report shows a continued decline in desktop ad spending for the next four years. Additionally, the report finds that mobile ad spending is expected to nearly double desktop ad spending by 2017, with an estimated $25 billion spent on desktop advertising and $49.8 billion spent on mobile advertising.
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The Future Of Brand Competitiveness

The Future Of Brand Competitiveness | digitalNow | Scoop.it
While the future for large brands increasingly lies in presence, the wider competitive future for some brands in some markets may lie in the application of a combination of principles and pace – essentially treating the scaled players as a constant backdrop against which they rally and then retreat (as reaction builds).
Perhaps brands have more to learn about competing for loyalty and attention from unorthodox organizations than they realize
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Maintaining the customer experience

The executive in charge of the customer experience needs to have the courage to raise these questions, along with the instinct to look for ways to self-fund customer experience improvements. Sophisticated companies that figure out what matters most to customers, eliminate the investments that don’t matter, and finance the ones that do will thrive—and may find themselves, when the economy returns to normal, with fewer competitors
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Using behavioral science to improve the customer experience

Many other service industries could benefit from a similar approach. By breaking down frontline transactions and rebuilding them with behavioral and experiential principles, companies could systematically achieve rapid, measurable improvements in customer satisfaction.
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College presidents predict new institutional models

College presidents predict new institutional models | digitalNow | Scoop.it
1. Four-year community college: Florida and California have recently designated community colleges with specific expertise and reputation as bachelor’s degree granting institutions, in those fields. Students will benefit as they avoid the long vexing and costly problem of not having their lower division credits accepted.

2. Private systems: Following the decades-old model of hospitals, private colleges will increasingly move to merge and share services. Thanks to technology, geography and distance won’t be factors. Following in the footsteps of the Claremont Colleges and the Colleges of the Fenway, we are seeing a variety of affiliations occur; these range from sharing library resources, as Johns Hopkins does with smaller schools all over the U.S., to “takeovers” like those of John F. Kennedy University in California, and City University of Seattle, by National University.

3. Completion colleges: These mostly public institutions are not particularly new. Most were founded in the 1970s but have been recently “discovered” by the Lumina Foundation and others, as specialized sources of expertise in helping adult learners to complete degrees. Inexpensive and progressive, these niche colleges help adult transfer students who have accumulated credit and relevant experience but need guidance in terms of pulling it all together. With their focus on the working adult, these schools do not typically serve traditional aged students.

4. Flagship networks: This model is being pioneered by Northeastern University. Instruction is distributed from Boston to its growing number of “Graduate Centers.” A hybrid format combines face-to-face instruction with online. Centers now exist in North Carolina, Washington state and California.

5. The “franchise” model: Western Governors University (WGU) has established a network of state affiliations which are largely student recruitment vehicles, offering some localization. The states now on board include Indiana, Texas, Tennessee, Missouri, and Washington. Instruction primarily originates from the Utah campus for all.

6. New model—global university: A totally new model will be the emergence of the Global University Network through which U.S institutions will serve students in other parts of the world, and domestic students will have access to learning from abroad. With half the world’s population under the age of 25, access to higher education must take on new forms. Here may be a place for the next generation of MOOC.

Dr. Ebersole, president of Excelsior College, was a member of the inaugural American Council on Education “Presidential Innovation Lab,” convened in the fall of 2013. The imagining of new types of academic institutions was a part of this experience. This, and other, outcomes from the “Lab” are available on the ACE Web site.
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