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Men Are From Google+ And LinkedIn, Women Are From Twitter And Pinterest

Men Are From Google+ And LinkedIn, Women Are From Twitter And Pinterest | digitalNow | Scoop.it
Don Dea's insight:

Historically (and statistically), social media has always skewed slightly favourably towards women, and recent studies suggest that almost three-quarters (71 percent) of internet female users are active on one or more social media sites, compared to slightly less than two-thirds (62 percent) of men.

Typically, women are more likely to use Twitter (which has a 62 percent female populous), Facebook (58 percent women) and, of course, Pinterest (70 percent women), whereas men dominate Google+ (64 percent men), LinkedIn (54 percent men) and YouTube (54 percent men).

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digitalNow
Exploring leadership, management, innovation, and technology issues and trends; impacting associations & non-profit organizations in the digital age.
Curated by Don Dea
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Surge pricing is the next wave of digital ordering

Airlines and hotels have been surge pricing for years. But other than a "market price" for fresh fish or other rare commodities, the restaurant industry has largely stayed away. All this could soon change as mobile ordering gains momentum.
Don Dea's insight:

Airlines and hotels have been surge pricing for years. But other than a “market price” for fresh fish or other rare commodities, the restaurant industry has largely stayed away. All this could soon change as mobile ordering gains momentum. Uber raises pricing on the fly based on real-time data gathered via mobile devices, the primary source for ride requests. Digital ordering for restaurants allows a similar opportunity by enabling fluid pricing. If, for example, a concert lets out at Madison Square Garden, Uber might charge higher rates to encourage drivers to come to the area. The local burger shop might also experience a flood of mobile orders. Algorithms via mobile device data could calculate that demand and create real-time price increases for the restaurant, while direct connections to POS systems allow changes in price to be displayed across the digital ordering interface — website, mobile app or in-store kiosk. Moreover, all this can be accomplished without human intervention and in real time.

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The Perils Of Workforce Complacency

By Cindy Wahler Complacency can be the toxic undercurrent of your organization. If you are the top dog in your field you run the risk of being fat and lazy. You assume you have all the answers and you quickly take your eye off the ball. Don’t forget, your competitors who [...]
Don Dea's insight:

Leaders start to transition from eager participants to observers  After all they argue they worked hard to get here and it is now time to reap the rewards.  We see this in sports all the time. Teams and individual athletes start to take their top seed positions for granted. They take a bit of a break from their ever so strict regime.  Get a little soft around the belly, trading down for bad foods, letting up on their grueling workout, and worst of all change their headspace.  Their superior technical skills are still there but their physical and psychological mindset has shifted. This will cost them every time.

A similar pattern emerges within employee ranks. Leaders bask in all the positive press. Before you know it, there is a paradigm shift. They transition psychologically from a sense of earning this position in the marketplace to one of arrogance.  Employees forget that what it takes to sustain this position is not past achievements. That’s now history. Oh sure take a few pages from your last playbook.  However, now you need a new playbook.  If you don’t, you may become Kodak, RIM, Compaq. Remember all those great companies?

Leaders have a responsibility to continue to promote new talent. Rising stars have an appetite to make their mark. They see new opportunities.  An organization must foster a culture that rewards and champions change and gives a platform for a new direction or a different kind of capital investment.

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The Future Could Work, if We Let It

The Future Could Work, if We Let It | digitalNow | Scoop.it
A book offers an optimistic view of the effects of technology, but its arguments have one big blind spot: human behavior.
Don Dea's insight:

Their predictions for the future of automobile transportation offer a telling example of this point. Mr. Rogers, a consultant for McKinsey who also did a stint at the federal Energy Department, and Mr. Heck, a former McKinsey consultant who is now a professor at Stanford, say that sectors of the economy that are most ripe for reinvention are those that are now extremely inefficient. Automobile transportation is near the top of the list.

The numbers are damning. After housing, cars are the second-most-expensive goods most Americans buy. Yet most of us buy vehicles just to park them; on average, cars are moving during just 5 percent of their lives. When we do drive our cars, we often do so alone. Worse, most of the energy in our gas tanks is being wasted by the inefficient internal combustion engine.

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This is Uber's playbook for sabotaging Lyft

This is Uber's playbook for sabotaging Lyft | digitalNow | Scoop.it
Uber is arming teams of independent contractors with burner phones and credit cards as part of its sophisticated effort to undermine Lyft and other competitors. Interviews with current and former...
Don Dea's insight:

As their plans evolved, Uber realized the likelihood that Lyft drivers would be recruited multiple times by its team members and alert Lyft about the street team’s existence. The solution: a private group on the messaging app GroupMe where members of the street team could post Lyft driver profiles. That way, Uber contractors could make sure their Lyft driver had not already been pitched. "You guys will run into drivers you have already got in cars with," a Los Angeles-based marketing manager emailed the team. "Post the driver profiles in groupme when you request so people are aware."

In messages to the contractors, Uber’s marketing managers are full of good cheer. "Hello my lovely Sloggers!" begins one note, which gives instructions for filling out some paperwork. Once that’s out of the way, she writes, "then it’s all the little Lyfts your hearts desire." She ends her sentence with the hashtag #shavethestache, a reference to the big pink mustaches Lyft drivers affix to their vehicles’ grilles.

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Recruiters put premium on communication skills

Recruiters put premium on communication skills | digitalNow | Scoop.it
As companies flatten corporate hierarchies, even young leaders must be able to convey their ideas clearly and concisely
Don Dea's insight:

Today’s companies have moved from a command-and-control decision-making style to a flatter corporate hierarchy, with team leaders at every level expected to share information with peers across the organization. Moreover, an increasingly diverse work force requires clear language to convey key ideas with accuracy and nuance.

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It’s all About: Trust, Honesty, and Transparency

Company cultures, the good, the bad, and – well in the interest of being nice we’ll leave it at that – have been the focus at Great Place to Work® for the last 25 years, since Robert Levering and M...
Don Dea's insight:

Considering all the research and data that surround the term “company culture” today, Software Advice surveyed 886 U.S. adults to learn how they define company culture, and to better understand what culture means to the group it impacts the most: employees and job seekers. What did they discover? Most survey takers described “company culture” as a value, belief, or habit of employees that worked at an organization, or the overall feeling of the environment at that company. The majority of respondents listed their ideal company culture as “casual or relaxed” followed by “family oriented,” “fun,” “friendly,” and “honest and transparent.” However, when asked which of these five attributes would most likely convince them to apply at company, respondents stated that “honesty and transparency” would be the biggest influencer.

So while “casual/relaxed” and “fun” ranked over honesty as the most common definition of an ideal company culture, the fact that “honesty and transparency” are the bigger influencers on whether a prospective candidate actually applies at a company highlights what we’ve known about company cultures all along… that trust and values matter most.

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Where Are the Sinkholes in Your Strategy?

Where Are the Sinkholes in Your Strategy? | digitalNow | Scoop.it
Answering two critical questions will fortify your company’s strategy—and your ability to implement it.
Don Dea's insight:

1. What distinctive capabilities make the company better than any other at how it adds value to its individual businesses, and how those businesses meet their promises to customers?

2. Are changes happening in the company’s world that could render its distinctive capabilities obsolete or insufficient?

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Teams Can’t Innovate If They’re Too Comfortable

Lessons from a different kind of conference.
Don Dea's insight:

the cost of thinking with people like you hurts the rate of innovation – as measured by new ideas — by 15%. Thinking with people different from you improves the quality of decisions by nearly 50%. (Many other studies have shown similar results.)

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Don Cloud's curator insight, August 27, 8:46 PM

Interesting idea on how to push your people and organization outside its institutional comfort zone to foster debate, new ideas, risk taking, and thus innovation.

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What Is More Human Leadership?

What Is More Human Leadership? | digitalNow | Scoop.it
Don Dea's insight:

My More Human Leadership philosophy and practice is guided by 8 principles.

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Vulnerability -- use it to your advantage

Leaders should show a sense of vulnerability. This is advice I have given to many senior leaders because it shows a sense of humanity and openness, even
Don Dea's insight:

But does this advice apply to those in middle management and below? The answer is yes, but! Leaders who understand their limitations but know how to solve problems are those that senior leaders look to give greater levels of responsibility.

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The App Enigma: Users Love ‘Em but They Don’t Download New Ones

The App Enigma: Users Love ‘Em but They Don’t Download New Ones | digitalNow | Scoop.it
A new study from research firm comScore offers a puzzle: Use of mobile apps is outpacing the desktop, yet smartphone users don't download new apps.
Don Dea's insight:

But then, why aren’t people downloading new apps?

The data about adoption of new apps includes a surprising figure. A whopping 65% of smartphone users don’t download a single app each month. And of the 35% who do, most download only one or two apps. The data suggests that many smartphone users load up on apps when they first get a phone and then stop adding new ones. Then again, maybe this behavior shouldn’t come as a shock. According to comScore, the percentage of users who don’t download a new app every month hasn’t changed much in two years. The same survey in July 2012 found that 66% of smartphone users didn’t install apps on a monthly basis.

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Coaching to Support Learning? Avoid These 3 Common Mistakes

Coaching to Support Learning?  Avoid These 3 Common Mistakes | digitalNow | Scoop.it
Coaching as a follow-up to a traditional one- or two-day leadership development program can greatly improve the transfer of learning. But to be successful, sponsoring executives need to avoid a cou...
Don Dea's insight:

 identifies three of the biggest mistakes she sees executives make when implementing coaching to support learning.

Underestimating the amount of attention and follow-up that is required for people to apply what they have learned. Change is difficult under the best of circumstances. Research identifies that only a fraction of learning ever sticks without repetition, reminders, and reinforcement. Don’t underestimate the time required to make real change.

Underestimating the challenge leaders have in balancing their workload and engaging in their own learning and development. Time and competing priorities are the two big challenges. What usually happens is that well-meaning managers put their own personal development at the bottom of the list because it doesn’t feel central to the business of the organization. Coaching helps with that because it provides some structured time where people can slow down a bit and think about their leadership and how new behaviors can improve their effectiveness managing people and situations—it can help them address things early in the process.

Outsourcing responsibility for behavior change. According to Overland, to be successful, any leadership development initiative needs organization sponsors to support and push for a cultural environment that helps to sustain learning and change efforts. “Sometimes when we go into organizations, sponsors will want to offload everything to Blanchard. And while we are very, very good at what we do, that does not substitute for the impact a message from a senior leader will generate. One of the greatest ways to demonstrate the importance of any initiative is to have a senior leader check in on progress. That type of tactical approach makes a huge difference.”

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If it bleeds, it leads

If it bleeds, it leads | digitalNow | Scoop.it
Don Dea's insight:

Don’t let your primitive brain fool you. The truth is much of the world is better off today than it was 50 years ago. As Diamandis notes, in India, the number of high income middle-class households now exceeds the number of low-income middle class households. He’s realistic, in that much of the underdeveloped world still suffers from huge challenges: disease, malnutrition, and incredibly low living standards. 

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Are You Coachable?

Are You Coachable? | digitalNow | Scoop.it
A proverb says that only stupid men learn from experience. Wise men learn from other people’s experience. The education I received sitting at Mobley’s feet was priceless, but it would never have happened if I had not been coachable.
Don Dea's insight:

Coachable people all share five distinct character traits.

The first trait is humility. Humility teaches that there are things we need to do that we cannot do on our own. Only humility can teach us that the most important things we need to learn require fundamental changes in our behavior and outlook. Humility itself, for example, can’t be attained by reading a book or taking a class. Humility requires a change of heart rather than a change of mind. Working with Mobley was a humbling experience, and if humility was the only thing I learned it was more than enough.

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Mobile Ads Actually Do Work - Especially In Apps

Mobile Ads Actually Do Work - Especially In Apps | digitalNow | Scoop.it
Even as mobile ad revenues skyrocket at sites such as Facebook and Twitter, the little banners still don't work as well as they could--or so goes the widespread perception. But a new study out this morning from the mobile ad serving and tracking firm Medialets indicates that they work better than many advertisers thought.
Don Dea's insight:

More specifically, here’s a sampling of what Medialets found from analyzing some 300 billion data points from mobile ad campaigns:

* Ads on apps get much higher click-throughs than ads on the mobile Web: 0.58% on apps vs. only 0.23% on the mobile Web.

* Travel and entertainment ads do especially well, getting about a 60% higher click-through rate than ads for retail, automotive, and other categories. That’s probably no surprise, given that people are using at least smartphones on the go.

* Most people won’t watch a video ad to the end. More than 80% will watch at least the first three-quarters of a video ad, but only a third will finish it. So the main message or call to action better come first, not last.

* Automated advertising known in the biz as programmatic, now the rage in ads on computers, is coming to mobile fast. Ad impressions from mobile ad exchanges and so-called demand-side platforms that arrange real-time placement of ads are growing as much as 500% in the second quarter from the first quarter.

* But ads run by exchanges and DSPs aren’t always the most effective. Click-through rates on ads placed directly by publishers and ad networks are 0.47% and 0.6% respectively, while DSP ads only get 0.3% and exchanges just 0.11%.

* Clicks aren’t everything. That’s no news to advertisers, but Medialets’ launch this year of a product called Servo Total Attribution helps advertisers track, or attribute, the impact of ads that are seen but not clicked. Using that data, Medialets says, the rate at which ads prompt people to view a Web page rises 288%, while the rate for app downloads rises 162% and the rate for purchases rises 157%.

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The Red Hot Market for Learning Technology Platforms

The corporate learning management systems market is red hot. Why and where?
Don Dea's insight:

The LMS of the future is also coming along. New LMS vendors are now starting to build adaptive systems which run on mobile devices, they are now adding features for intelligent recommendations using Big Data analytics, they have new tools that embed learning right into your workflow, and they are starting to implement a new software interface called the Tin-Can API.

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Can Creativity Be Taught?

Can Creativity Be Taught? | digitalNow | Scoop.it
Have you ever been... "blindsided by a strategic decision that emerges from a completely unanticipated direction."
Don Dea's insight:

Make friends with frustration; if you are not occasionally frustrated, even angered, by a teacher or learning environment that seems bent on nothing more than highlighting your limitations, you are probably wasting your time. The politically correct notion that no one should feel “uncomfortable” has no place here. Instead resist the temptation to build a case through appeals to what is “fair” when the going gets tough and you’re feeling sorry for yourself. What is fair is what is possible.  Creativity requires treating the impossible as possible.

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The Power of Knowledge Sharing

The Power of Knowledge Sharing | digitalNow | Scoop.it
Knowledge management systems help connect workers to knowledge and other people regardless of physical distance. They are wide-ranging and...
Don Dea's insight:

We found that KM system use helped the career progression of junior and mid-level consultants. In particular, those junior and mid-level consultants who used social information from the KM system were promoted more quickly because they were able to build a network and connect to key people in the firm.  As such, a better sense of the social landscape was more likely to be established by these individuals with several benefits. Firstly, the KM system, because of its neutrality, allowed younger consultants to connect to the right people without being influenced by other colleagues’ opinions of these key people.  They also had access to experts they would otherwise find difficult to approach.  For those in mid-level positions, where networks may already be established, the KM system facilitated their move away from the “lovable fool” within the organisation – someone who is liked and easily approachable but not necessarily the best person to go to for information - and instead gave them access to the best source of information.
Read more at http://knowledge.insead.edu/organisational-behaviour/the-power-of-knowledge-sharing-3496#kK6QOD9soiRfxcAR.99

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Are You Inside-Out or Outside-In?

Are You Inside-Out or Outside-In? | digitalNow | Scoop.it
“Look at Steve Jobs, he didn’t ask the customer. It’s no use, people don’t know what they want.”
...
Don Dea's insight:

There are two simple questions you could ask yourself to evaluate whether you and your organisation lean more towards an Inside-Out approach or an Outside-In approach:

  1. Do you know which your targeted customer segments are, what needs and behaviours they have, how to best solve their relevant problems and what kind of value you provide them? 
  2. Is there a strong fit between your target segments’ needs, your value proposition, your overall business model, internal processes and a customer-oriented organisational culture, with focus on creating value for your customers? And do you feel that it is a fundamental necessity of running a successful business?


Read more at http://knowledge.insead.edu/blog/insead-blog/business-strategy-are-you-inside-out-or-outside-in-3515#TxLcbWL5m55mYUkh.99

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Lean Principles in the Digital Economy

Lean principles is the name given to a group of production techniques developed by Japanese manufacturing companies around the 1970s-1980s to maximize customer value while reducing wasteful resource. Lean production methods have also been described as aiming “to combine the...
Don Dea's insight:

A company can differentiate itself from competitors in one of two key ways: by providing a superior customer experience or by offering the lowest prices.  For companies that prefer the former, - and want to avoid the relentless low price pressures of the latter, - digital technologies are the best means of engaging with customers and providing them a superior value at affordable costs.  The Altimeter report succinctly observes: “Digital transformation represents the quest to understand how disruptive technology affects the customer experience.” 

But, providing such a superior experience to their increasingly empowered, - and fickle, - digital customers is getting harder.  New offerings are hitting the market faster than ever, brand loyalty keeps decreasing, and the increased competition is continuing to shift power from institutions to individuals.  Consumers have more choices than ever in virtually every category of products and services as well as in the channels used to acquire them.  Customers are taking advantage of all the information they can now access to search for the best possible values.

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So Many Social Users, So Little Trust

So Many Social Users, So Little Trust | digitalNow | Scoop.it
It seems like everyone uses social networks now, but that doesn't mean they trust such platforms. According to industry sources, the majority of internet users are concerned about their privacy on social media, especially older consumers.
Don Dea's insight:

One-third of internet users ages 55 to 64 said they didn’t trust social media sites, while just 1% did, with a similar trend among the 65-and-older group. Meanwhile, 24% of 35- to 54-year-olds didn’t trust social networks, compared with 6% who said the opposite. The under-35 bracket was the only one where those who trusted social media outnumbered those who didn’t—but by a small gap of 4 points (16% vs. 12%) - See more at: http://www.emarketer.com/Article/Many-Social-Users-Little-Trust/1011112#sthash.OSmPOBfk.dpuf

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Assembly Required: 12 Steps To Building A Leadership Juggernaut

Assembly Required: 12 Steps To Building A Leadership Juggernaut | digitalNow | Scoop.it
Once all the pieces were in their right place, it became a leadership juggernaut destined for success. Here are the 12 Steps I used to build it.
Don Dea's insight:

Let’s build.

Step 1:  Carefully remove “I” from vocabulary, and replace it with “we”.

Step 2:  Get out of office, get on a plane, train, bus, or automobile, and look in the eyes and talk with as many employees as you can, preferably in the AM before the work day begins, with plenty of coffee and donuts nearby (or some other breakfast substitute). Listen to their dreams and their fears. Discern what they value, and how they feel about work. Connect with them.

Step 3:  DO some of their work, and demonstrate a respect for it, and the importance of their role in the success of the business.

Step 4:  Once connections are made, ask for trust. If answer is no, repeat Steps 2 and 3. If yes, move on to Step 5

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Four Warning Signs That An Overactive Ego Might Be Undermining An Executive’s Career

Four Warning Signs That An Overactive Ego Might Be Undermining An Executive’s Career | digitalNow | Scoop.it
When leaders get caught up in their ego, they erode their effectiveness.  Leaders with an overactive ego find themselves unable to center. Instead they are constantly moving from a sense of inadequ...
Don Dea's insight:

Leaders dominated by false pride are often called ‘controllers.’ Even when they don’t know what they are doing, they have a high need for power and control. Even when it’s clear to everyone that they are wrong, they keep on insisting they are right.”

At the other end of the spectrum are the fear-driven leaders. Blanchard says these individuals are often characterized as “do-nothing bosses.” They’re described as “never around, always avoiding conflict and not very helpful.” Their fear of making a mistake and feelings of inadequacy keep them from taking action — even when they should.

Four Warning Signs

In their book Egonomics, authors David Marcum and Steven Smith identify four warning signs that an overactive ego might be undermining an executive’s career.

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4 Reasons Why the Quest for Happiness at Work is Misguided

4 Reasons Why the Quest for Happiness at Work is Misguided | digitalNow | Scoop.it
To borrow from Pharrell Williams' hit song "Happy:" It might seem crazy what I'm about to say... But I really don't care if you're happy at work. In fact, I think all the hype about happiness at wo...
Don Dea's insight:

I’m all in favor of being happy. Personally, I much prefer happiness over sadness. If I have a choice, I’ll take happy every day of the week and twice on Sunday. When it comes to work, I’ll take happy there, too. I’d much rather work with happy people than mean people, and I know I’m more productive, creative, and a better teammate at work when I’m happy.

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Henry Dummett's curator insight, August 27, 5:52 AM

This guy needs to read a book called 'The Happiness Advantage' - the evidence is clear. A happy workforce is a more productive and successful workforce so yes employers should be consciously considering the the happiness of their employees.

 

And no happiness is not about the external circumstances of our lives - it's about what goes on on in our heads and how we respond to our circumstances. Savvy employers are already on board with playing a role in helping their teams be able to respond effectively to pressure.

 

I'd avoid working for this guy.

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In a Healthy Travel Industry, Signs of Disruption

Upstarts like Uber, Airbnb and a few small airlines are creating ripples in the established order.
Don Dea's insight:

Uber and other ride-share services are evolving amid opposition from the taxi industry and sometimes from regulators. In fact, Uber created a stir last month with its first appearance at the Global Business Travel Association convention in Los Angeles, where representatives from traditional limo and black-car companies openly grumbled about the upstart.

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