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Before You Innovate, Ask the Right Questions

Before You Innovate, Ask the Right Questions | digitalNow | Scoop.it
Make sure you're not solving the wrong problem.
Don Dea's insight:

Disruptive Innovation: The most troublesome area is disruptive innovation, which target light or non-consumers of a category and require a new business model, because the value they create isn't immediately clear. While every new Apple product turns heads, when Google comes out with something most people won't even understand what it is, much less how they'll make money on it. From Google Maps to autonomous cars, they manage to fill needs we didn't even know we had. 3M, the company that pioneered scotch tape and post-it notes, derives up to 30% of its revenue from products launched in the past 5 years.

Both companies use a version of the 15% / 20% rule, where employees are required to devote a fixed portion of their time to projects unrelated to their jobs. Other firms have dedicated innovation labs where they can "test and learn" without excessive risk. A VC approach, in which small investments are made in emerging firms, can also be successful.

While focus is important, no company should limit itself to just one quadrant. Apple, for instance, is mainly a sustaining innovator, but iTunes was certainly an important disruptive innovation. While Google might be the greatest disruptive innovator on the planet, they spend considerable resources to improve existing products.

So it's important to develop an effective innovation portfolio that has one primary area of focus, but also pursues other quadrants of the matrix and builds synergies between varied approaches. Innovation is, above all, about combination.

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Ivon Prefontaine's curator insight, March 2, 2013 11:41 AM

We are a quick-fix society. We need a much different approach and this article speaks to defining the problem. I would go one step further and use David Bohm's thinking. Most of what we think of as a problem is a paradox. Problems and their solutions often lead to more problems. Paradox with the right approach lead to understanding, dissolution, and resolution.

digitalNow
Exploring leadership, management, innovation, and technology issues and trends; impacting associations & non-profit organizations in the digital age.
Curated by Don Dea
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CEOs Can’t Ignore the Digital Revolution Anymore

CEOs Can’t Ignore the Digital Revolution Anymore | digitalNow | Scoop.it
This is an age of disruption. You want to be in a position where you’re anticipating the technology, its use and how it’s going to have an impact on the way business is today. Doing otherwise is likely a road to irrelevance, if not ruin.
Don Dea's insight:

The enthusiasm and willingness to evolve and embrace a new way of doing things in this new age of the customer is essential.

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Leading with small, everyday gestures

What if your own everyday interactions with the people who support the work of your organization included:
Kindness: Deliberately focus on what others need. It’s often very simple: a kind word, delegation of a new and challenging project to work on or an understanding of tough times others are going through. Give them the kind words they need or the day off to help them cope. Look for moments when those around you do well and let them know that you noticed.
Don Dea's insight:

Respect: Show respect to others every day and in every way you can. Simply focusing and listening to someone (even when you don’t want to or don’t have the time) is a way of showing respect. Watch the judgments, assumptions and sarcasm that may be sitting on the tip of your tongue and replace them with encouragement. Treat others with civility, particularly when stress is high.

Service: How might you be able to help those who support your organizational mission? Take time to notice when someone needs assistance and ask how you might help. Coach others because it’s an effective way to help them without getting caught in the trap of doing their work for them. Remain alert to how you can be of service in even the smallest of ways.

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A crude view of technology

A crude view of technology | digitalNow | Scoop.it
Look at the Forbes list of the 92 people who are worth ten billion dollars or more in 2012. Where do they make money? 11 of them made it in technology, and all 11 were in computers. You’ve heard of all of them: It’s Bill Gates, it’s Larry Ellison, Jeff Bezos, Mark Zuckerberg, on and on. There are 25 people who made it in mining natural resources. You probably haven’t heard their names. And these are basically cases of technological failure, because commodities are inelastic goods, and farmers make a fortune when there’s a famine. People will pay way more for food if there’s not enough. 25 people in the last 40 years made their fortunes because of the lack of innovation; 11 people made them because of innovation.
Don Dea's insight:

The amazingness of those decades owed a great deal to government. Not because government was inventive, but because it did things inventors in the private sector couldn't: it prioritised a high level of aggregate demand which forced the private sector to economise on labour and capital, and it invested massively in public infrastructure to maximise the benefit of past inventions

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Leadership: Do it like Ants !

Leadership: Do it like Ants ! | digitalNow | Scoop.it
Don Dea's insight:
Have you ever wondered  how ants demonstrate leadership qualities ?  
They are tiny. But they are never afraid to pick up objects which are sometimes bigger than them ! Wehumans get intimidated by our goals or tasks. Sometimes so much that we are afraid even to start working on them.  We give up without even trying.  But the ants just get on their job headlong.  However impossible their work might look, they just do it. They are not unnerved by the workload !
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The Top 4 Qualities of Great Mentors

The Top 4 Qualities of Great Mentors | digitalNow | Scoop.it
Don Dea's insight:

Courageous candor:

Compassion isn’t an excuse for dishonesty.

Fuel for courageous candor:

  1. Commit to another’s highest good. (They must believe and feel it.)
  2. Participate in their journey Don’t stand aloof.
  3. Accept mentees for who they are.
  4. Focus more on maximizing strengths than fixing weaknesses.
  5. Find paths forward that suit mentees, be flexible.
  6. Clarify goals and purpose. A powerful “why” softens the blow of tough truths.
  7. Know yourself. Mild mentors may need more candor, bold less.
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Agglomeration and Innovation

Agglomeration and Innovation | digitalNow | Scoop.it
It is well known that population and economic activity are spatially concentrated or clustered. But why does innovative activity tend to occur in clusters? What is the best way to measure this concentration? And what is the economic impact of this concentration?
Don Dea's insight:
  • Empirical measurement in urban economic studies has made substantial strides forward in the last two decades, but much remains to be learned.
  • We need better insight into the long-term lifecycles of innovative places. This is true within countries-innovation cores have shifted between Detroit, Boston, Silicon Valley, etc. and will continue to do so-but also true across countries.
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Hotel Bites Internet - Internet Bites Back

Hotel Bites Internet - Internet Bites Back | digitalNow | Scoop.it
Online reviews are a modern-day fact of life for any company operating in the hospitality industry, but an Internet maelstrom erupted when one hotel's surprising response to that reality was brought to light. Namely, the Union Street Guest House in upstate New York threatened to charge those who booked wedding parties at the venue $500 for every bad review posted online by any of their guests.
Don Dea's insight:

"It's amazing that companies actually do this type of thing," Hyken said. "I understand why they're concerned, but they're making the rule up for a very small percentage of people that are probably going to complain no matter where they go or what they do.

"We all hate to get a negative review, but there's always an opportunity to respond," he added. "I encourage companies that get a negative one to respond and address the issue, and hopefully get the customer to follow up with a positive one."

- See more at: http://www.ecommercetimes.com/story/80837.html#sthash.uxNTkTv7.dpuf

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Why You Should Still Care About Moore's Law

Why You Should Still Care About Moore's Law | digitalNow | Scoop.it
Ironically, the greater IT accomplishments become, the harder they are to see. Consider Intel's latest achievement: the new Broadwell architecture that shrank microprocessor manufacturing from the previous generation 22nm Haswell process to 14nm. Since a nanometer is a millionth of a millimeter, you'd be hard pressed to tell the difference without an electron microscope.
Don Dea's insight:

Taking Moore's Law too literally is a mistake, especially as vendors near the lower end of practical scalability, where manufacturing challenges become increasingly severe and two year calendars tends to lengthen. However, Intel as an organization continues to take deep inspiration from Moore's postulation. The fact is, the IT industry always has prized the pursuit and capture of the impossible. - See more at: http://www.ecommercetimes.com/story/80913.html#sthash.yDLsCqCT.dpuf

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10 Proven Ways to Become a Better Leader

10 Proven Ways to Become a Better Leader | digitalNow | Scoop.it
Becoming a better leader can help you in many different areas of life, from school to the workplace. Check out these ten tips that can help you improve your leadership skills.
Don Dea's insight:
1. Learn More About Your Leadership Style

Understanding your current leadership style is essential. What are your strengths? Which areas need some improvement? One way to start assessing your skills is to take this leadership style quiz to get a general idea of how you lead. Once you have completed the quiz, read about the major characteristics of your dominant style. Are these qualities helping or hindering your leadership? Once you've determine which areas need some work, you can begin looking for ways to improve your leadership abilities.

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Microsoft's New Mobile Keyboard Swings 3 OS Ways

Microsoft's New Mobile Keyboard Swings 3 OS Ways | digitalNow | Scoop.it
Microsoft on Tuesday unveiled a new, cross-platform mobile keyboard that's designed to work not just with Windows devices but also with those running Android and iOS. The keyboard includes an OS switch that lets users change from one operating system to another while maintaining full functionality. An integrated stand allows users to position their tablet however they like.
Don Dea's insight:

"the enterprise likes consistency, and by standardizing on the Microsoft product, they do address all of the tablet platforms," Enderle concluded. Also, "the Microsoft brand is trusted, which could allow them to again dominate the keyboard market -- at least with respect to tablets and the enterprise space - See more at: http://www.ecommercetimes.com/story/Microsofts-New-Mobile-Keyboard-Swings-3-OS-Ways-81052.html#sthash.bROzt7z4.dpuf

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IBM's Watson May Change the Face of Business Analytics

IBM's Watson May Change the Face of Business Analytics | digitalNow | Scoop.it
IBM on Tuesday announced Watson Analytics, a natural language-based cognitive service designed to provide businesses with instant access to powerful predictive and visual analytics tools. It runs on desktop PCs and mobile devices. Watson Analytics automates data preparation, predictive analysis, and visual storytelling for business professionals in data-intensive areas such as marketing and sales.
Don Dea's insight:

Watson's natural language feature "suggests faster time to benefit and a far less daunting learning curve, so the quality of the result should be higher."

Watson also "creates a relatively high bar for smaller players that can't fund their projects to IBM levels," Enderle pointed out, such as Splunk and Birst.

Salesforce reportedly is planning its own business analytics tool, but Watson "will make Salesforce's coming platform obsolete if [it's] as successful as I think it will be," Enderle predicted.

- See more at: http://www.ecommercetimes.com/story/IBMs-Watson-May-Change-the-Face-of-Business-Analytics-81053.html#sthash.jFrGSTGu.dpuf

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Millennials are open to new forms of payment: report

Millennials are open to new forms of payment: report | digitalNow | Scoop.it
Don Dea's insight:

Brands and retailers offering mobile wallet solutions can still effectively target this demographic due to debit card compatibility.

“Just like with ecommerce, consumers can use their debit cards just as they could a credit card,” said Nathalie Reinelt, analyst at the Aite Group, Phoenix. “The core issue consumers will face if they forego credit cards has nothing to do with online, in-store, or mobile commerce.

“The primary issue is that they will not be able to establish a strong enough credit score for long term purchasing power, such as a home or a car.”

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United Way partners with bitcoin to streamline donations

United Way partners with bitcoin to streamline donations | digitalNow | Scoop.it
Don Dea's insight:

Digital wallets for donors
The Coinbase platform enables users to donate directly to the Innovation Fund from their digital wallets and circumvent transaction fees, which is certain to be a point of interest for consumers looking for all of their contributions to go solely to the organization.

United Way is setting a precedent for charitable organizations to set up mobile payment systems that allow for streamlined donating, especially via virtual currency. The partnership of one of the world’s largest charities with a bitcoin platform as wide as Coinbase opens the door for more users to donate with the tap of a finger.

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Content Curation Versus Content Aggregation

Content Curation Versus Content Aggregation | digitalNow | Scoop.it
Business goals: Content curation versus content aggregation
Content curation provides more business power because it establishes thought leadership in a specific niche. This positioning is key to your brand and/or business.
Content aggregation supplements your content offering by providing more information on your specific niche. It’s core value to your brand is limited because it lacks original commentary. 
Content curation goes deeper than content aggregation to help sow the seeds for your brand development and long-term value. 
Don Dea's insight:
Business goals: Content curation versus content aggregation
  • Content curation provides more business power because it establishes thought leadership in a specific niche. This positioning is key to your brand and/or business.
  • Content aggregation supplements your content offering by providing more information on your specific niche. It’s core value to your brand is limited because it lacks original commentary. 

Content curation goes deeper than content aggregation to help sow the seeds for your brand development and long-term value. 

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What ‘ASAP’ Really Means

What ‘ASAP’ Really Means | digitalNow | Scoop.it
Does anyone take “as soon as possible” seriously anymore? Sometimes I work late or rearrange priorities to complete an ASAP request — only to learn later that the project sat on someone else’s desk, ignored, for days or weeks afterward.
Don Dea's insight:

Has this kind of request become so ubiquitous and vague as to be meaningless? How can I politely request a specific, and accurate, due date? Naturally, I need answers ASAP! EUGENE

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Puppyforce: A case study in employee engagement

Puppyforce: A case study in employee engagement | digitalNow | Scoop.it
Life-Work Infusion, which is based on four premises:
People are equally important assets to manage properly in any organization.
It is virtually impossible in this technologically-obsessed era to totally separate one’s personal from professional life.
Don Dea's insight:
  1. A happy and fulfilled person is a more engaged, more motivated, more successful employee.
  2. When you keep valued people “Infused,” there is far greater likelihood of success in keeping customers, colleagues, vendors, shareholders, partners, and other consistencies delighted.
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Chief Sustainability Officers: Who Are They and What Do They Do?

Chief Sustainability Officers: Who Are They and What Do They Do? | digitalNow | Scoop.it
As a CSO gains more authority, she becomes less central in in the organization by allocating decision rights and responsibilities to the functions and business units.
Don Dea's insight:

A number of studies document how organizations go through numerous stages as they increase their commitment to sustainability over time. However, we still know little about the role of the Chief Sustainability Officer (CSO) in this process. 

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Merging Knowledge and Information Management for Real Results

Merging Knowledge and Information Management for Real Results | digitalNow | Scoop.it
Don Dea's insight:

Regardless of what you may choose to call it, this is the approach that Enterprise Knowledge takes on all of our initiatives.  We’ve defined a KIM maturity continuum to help our clients understand the knowledge/information lifecycle and identify the range of potential tools, technologies, processes, and methodologies that may support their goals.

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When It Comes to Technology, Humans Are Idiots

There are a lot of things going on at the moment. Israel is tactically defending itself against Hamas -- winning the battles but losing the war, because the Israeli government can't see the big picture. The U.S. is still blaming Snowden for leaks, even though Russia clearly is able to pull damaging information pretty much anytime it wants without Snowden's help.
Don Dea's insight:

At the core of each of these examples is one of three things: an excessive focus on finding someone to blame rather than doing causal analysis (understanding why the problem exists) and focusing on the actual problem; an unwillingness to do the hard work to actually fix the problem; and a stronger need to appear right than actually to be right (argumentative theory).

For instance, the goal of advertising isn't to get people to see ads; the goal is to change viewers' behavior and sell a product or idea. Let's take Hamas and Israel. To actually solve the problem, one side has to go away -- the choice is change, move or die. Unfortunately for both, the easiest path is death, which isn't exactly the smart choice for either.

Technology can help us become smarter, but it can't force us to act smart -- and that may be at the core of the world's problems, because it is also a force multiplier. It can make our dumb decisions far more dangerous

- See more at: http://www.ecommercetimes.com/story/80832.html#sthash.OfCJw53g.dpuf

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Too Many Marketing Teams Are Stuck in the Past

Too Many Marketing Teams Are Stuck in the Past | digitalNow | Scoop.it
Five areas you need to bring up to date.
Don Dea's insight:

two camps of organizational transformations in the digital age.

Camp one is characterized by cycles of digital misalignment across the company. The company makes significant investments in digital marketing, infrastructure, product design and technology to optimize digital performance, only to gut everything and start over again every two to five years. This is not only disruptive to the people in the organization but also to your company’s bottom line.

Organizations in the second camp define a pivotal moment at which they will become a digital-first company with a commitment to invest in digital marketing, technology infrastructure, and digital talents. From this point on, the organization reorganizes its workforce, strategy roadmap and investments to build a new marketing organization that fully integrates traditional and digital marketing in a sustainable way.

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It's Time Companies Put Mobile First

It's Time Companies Put Mobile First | digitalNow | Scoop.it
A growing number of consumers are becoming mobile-first or even mobile-only, so why not businesses? Granted, it is hard to image the company whose computing power and data could be accessed and manipulated only through a mobile device. However, a company that gives mobile the same status and resources as its other IT initiatives? That is a little easier to envision.
Don Dea's insight:
  • After dropping last quarter, business intelligence regained its spot as the up and coming app, with more than 200 percent growth in total activations quarter over quarter.
  • CRM was crowned "the next fast rising star" by Good Technology, with total activations in the mobile app category increasing, quarter over quarter, by a factor of seven.
  • Enterprise application activations continued to see significant double-digit growth, increasing 20 percent quarter over quarter.


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Analytics: The Tie That Binds Sales and Marketing

Analytics: The Tie That Binds Sales and Marketing | digitalNow | Scoop.it
If you want to make an old-school salesperson flinch, just bring up the idea of data-driven selling in conversation. To sales pros, especially those who started in the game more than 10 years ago, the idea of data driving the sale is sacrilege. It minimizes the sales person's talent, and it suggests that sales are driven by a bunch of desk bound propeller-heads who never talk to customers.
Don Dea's insight:

An organization in which sales and marketing have visibility into leads for only half of the process sets both sides up for failure. Marketing can't analyze its results or nurture leads, while sales has no idea where leads are coming from. Marketing ROI is chronically disappointing, and the two sides end up at odds when they should be teaming up more than ever.

- See more at: http://www.ecommercetimes.com/story/Analytics-The-Tie-That-Binds-Sales-and-Marketing-81046.html#sthash.VrztjFge.dpuf

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People Are More Selfish and Dishonest After Doing Math

People Are More Selfish and Dishonest After Doing Math | digitalNow | Scoop.it
The act of calculating appears to crowd out people’s social and moral concerns.
Don Dea's insight:

Research participants who had spent 15 minutes solving math problems were 4 times more likely to lie for personal gain in an ethics game than those who had answered randomly selected verbal questions from a standardized test, says a team led by Long Wang of the City University of Hong Kong. The act of calculating appears to crowd out people’s social and moral concerns, resulting in behavior that is more self-interested and even immoral. Stimuli such as family photos that prompt thoughts about social values appear to diminish these negative effects, the researchers say.

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Followership: The other side of leadership

Here’s the nugget: You can’t be a leader unless you have willing followers. So you must follow first. You must learn to be a good follower.
Don Dea's insight:

You can’t be a leader unless you have willing followers. So you must follow first. You must learn to be a good follower. You need to see life from the trenches, understand the mindset of those you may one day lead. Here are four key factors in developing your followership skills:

  • Embrace the role
  • Have a servant mentality
  • Make your boss look good
  • Support the leader’s vision
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How to Start a Conversation You're Dreading

How to Start a Conversation You're Dreading | digitalNow | Scoop.it
Lead with the punchline.
Don Dea's insight:

Next time you have a conversation you’re dreading, lead with the part you’re dreading. Get to the conclusion in the first sentence. Cringe fast and cringe early. It’s a simple move that few of us make consistently because it requires emotional courage. At least the first time.

But the more you do it, the easier and more natural it becomes. Being direct and upfront does not mean being callous or unnecessarily harsh. In fact, it’s the opposite; done with care, being direct is far more considerate.

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