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Exploring leadership, management, innovation, and technology issues and trends; impacting associations & non-profit organizations in the digital age.
Curated by Don Dea
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Please. Make me feel something.!

Please. Make me feel something.! | digitalNow | Scoop.it

Please. Make me feel something!

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Discover Topics Don Dea is following
Social Media Content Curation Transformational Leadership Curating the Evolution of Social Business and Beyond Business Improvement SOCIAL MEDIA, what we think about! Future Of Advertising
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Don't Let Predictability Become the Enemy of Innovation

To truly innovate, create pleasant surprises.
Don Dea's insight:

How intimately do your designers and marketers link and measure the value of an innovation to the pleasure of its surprise? The great paradox, of course, is that the more people expect surprises, the less surprising those surprises are.

And surprise, like any other differentiator, can quickly hit diminishing returns. But, as DARPA's successful history as a surprise-based innovator suggests, understanding the differences and distinctions between "proactive" surprise and "reactive" surprise can pay huge dividends. What's surprising is how few innovators appreciate that.

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Training creativity

Training creativity | digitalNow | Scoop.it
Can psychology boost our creative potential?
Don Dea's insight:

but domain-specifci creativity depends more on acquired expertise and our inspiration to be creative is both dispositional and situational. In simple terms, if you want to be more creative there's a lot you can do to achieve this - the only difficulty is to achieve the same results with people who don't want to be more creative (once again, it is a case of the rich getting richer and...)

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Your Assumptions About Cultural Adaptation Are Probably Wrong

Three myths you need to know.
Don Dea's insight:
  • The only thing you need to do is learn about cultural differences
    Seems obvious, right? To be effective overseas, you need to learn about how cultures are different. How the Germans give feedback differently from the Chinese. How Americans tend to self-promote more than Brits, and so on. However, learning about cultural differences in theory does not necessarily translate into successful behavior in practice. In fact, it's often quite difficult to perform behaviors you aren't used to, even if you have an intellectual understanding of what these behaviors are supposed to be. The real key to crossing cultures isn't learning about differences: it's being able to adjust your behavior to actually take the differences into account.
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USA Network Embraces Multiplatform, 2-Screen Engagement

USA Network Embraces Multiplatform, 2-Screen Engagement | digitalNow | Scoop.it
USA Network Embraces Multiplatform, 2-Screen Engagement - 05/17/2013
Don Dea's insight:

With the help of numerous technology partners, USA plans to incorporate what Shapiro calls “natural user experiences” from mobile devices into its core architecture. To allow viewing on all devices, the network is also moving its digital navigation tools to the bottom viewing screens, while positioning its content front and center.

The new capabilities are slated to go live in early June, as USA’s summer of originals launches with “Burn Notice" and “Graceland.”

Driven by consumer demand, USA’s cross-platform efforts are becoming standard practice for networks, according to Greg Ireland, research manager at research firm IDC. "Television networks increasingly need to make content available to fans no matter where those fans are and what devices they are using, and seamless digital environments enable fan engagement with both content and brands," Ireland said
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Glass Half Full: 10% Of Americans Say They Would Tolerate Google's Geeky Gadget

Glass Half Full: 10% Of Americans Say They Would Tolerate Google's Geeky Gadget | digitalNow | Scoop.it
Glass Half Full: 10% Of Americans Say They Would Tolerate Google's Geeky Gadget - 05/16/2013
Don Dea's insight:

A new study from BiTE interactive of 1000 U.S. adults via an online survey found that 10% would wear Google Glass. There are a couple of ways to come at that statistic, of course. For the perennially gadget phobic, it reinforces their always-on suspicion that all technology is invading and diminishing social interaction, and Google has come up with a gadget that goes too far in that direction.


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Working With People You Don’t Like

At some point in your career, you will work with someone you don’t like. But, you still have to do your job. Managers and employees are responsible.
Don Dea's insight:

‘Different’ is what I have searched for my whole life. In particular, a different way of thinking. I never understood why I was the only one whose hand shot up in history class when the teacher asked a broad question about Africa, but when she asked us to name the 15th century Queen of Spain, hands waved around me like tree branches twisting furiously in the wind. This blindness to everything non-Western continued outside of the classroom. No one ever talked about the things outside of their occidental bubble – the bubble of the comfortable, warm, well-fed Occident. It wasn’t even a bubble; it was an opaque, porcelain snow globe. On the bus ride to school my friends lamented that the city might take away our free student Metrocards, blind to the fact that other kids didn’t have schools to walk to. Were we selfish to demand our Metrocards? No. Were we unaware of our relative global status? Incomprehensibly yes.

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What Educational Disruption Means for Your Company

What Educational Disruption Means for Your Company | digitalNow | Scoop.it
New technologies and trends in education are likely to affect corporations too.
Don Dea's insight:

First, if you're not completely comfortable with the digital world, get yourself a digital mentor — someone under the age of 25 who can teach you the language and help you understand what's possible. GE did this for all its senior people a number of years ago when the internet was just emerging, and it accelerated their learning curves tremendously.

Second, take an online course, either in your own company's virtual university if you have one, or through one of the MOOC providers such as CourseraEdX, or Udacity. There are an astounding array of topics already available — from "Introduction to Artificial Intelligence" to "Aboriginal World Views" to "Songwriting" — so pick something of interest and go through the process at your own pace — both to get exposure to a new subject and to get familiar with a new way of learning.

Disruptive transformation is always painful and challenging. But when you know it's coming, it's usually better to be a few steps ahead than a few gigabytes behind.

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On Making Judgments and Being Judgmental

On Making Judgments and Being Judgmental | digitalNow | Scoop.it
Eight dynamics to consider in making constructive judgments.
Don Dea's insight:

1. The empathy dynamic. When evaluating someone else’s actions orpersonality, it is crucial that you understand where they are coming from, their perspective, history, and the experiences that went into the current situation. In the above example of the 15 year-old, at some point it would be crucial to be very clear about her narrative and understanding what she was thinking and feeling when she made that decision.

2. The values-frame dynamic. Related to the empathy dynamic, this dynamic refers to whose values are being used to frame the evaluation and why. Are those value-frames absolute, or idiosyncratic and relative? For example, if you claim that it is wrong to be a homosexual, what value-frame are you enacting? What if that person does not get their values from the same place?

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The Reason We Should Under Promise and Over Deliver

It’s an old saying but still valuable today. Business people are only as good as their word. If you make a promise – deliver it. Or renegotiate.
Don Dea's insight:

Even when we try our best to manage expectations, this doesn’t mean that everything always turns out perfectly. We all have moments where something in our lives goes kablooey and we can’t meet a deadline. Or we’re thrown a curve ball and need to get additional information before sending in our report. But when we make a commitment to do something, the expectation is we will deliver. And if we can’t, then the proper thing to do is let someone know. Communicate and renegotiate the deliverable.

Customers and employees are delighted when you set realistic expectations, communicate regularly and create opportunities to exceed your promises. Not to mention, it will make your life a whole lot easier.

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Tomorrow's Leaders Will Be Flexible, Selfless, And Ready To Collaborate

Tomorrow's Leaders Will Be Flexible, Selfless, And Ready To Collaborate | digitalNow | Scoop.it
Those are the findings of an exhaustive study that asked 64000 people in 13 countries to identify qualities they want in those at the top. Here one of...
Don Dea's insight:

This desire for a more inclusive and flexible leader is a reflection of an increasingly social and transparent economy. When asked of today's challenges, 70% of people feel the world is becoming less fair, while 85% feel there is too much power in institutions.On a personal level, people feel greater skills in engaging others are necessary for career management. 84% say that "today a successful career requires greater collaboration and sharing credit with others." And 77% believe "it’s more important to be practical than stick to one’s ideologies."

Charity WIlls's curator insight, May 18, 5:10 AM

Are you one of tomorrow's leaders?

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Data show increasing pace of college enrollment declines

Don Dea's insight:

The decline in college enrollments appears to be accelerating, with 2.3 percent fewer students enrolled on campuses this spring than there were in spring 2012, according to data published Thursday by the National Student Clearinghouse.
The 2.3 percent dip is steeper than the 1.8 percent decline that the clearinghouse reported in December when it compared fall 2012 numbers to those from fall 2011. These reports represent the clearinghouse's first such twice-yearly analyses of fall and spring enrollments, which the Virginia-based organization says will be annual going forward. The clearinghouse collects data from institutions that represent about 95 percent of all enrollments at colleges that grant degrees and are eligible to award federal financial aid.


Read more: http://www.insidehighered.com/news/2013/05/17/data-show-increasing-pace-college-enrollment-declines#ixzz2TcsZYZDT 
Inside Higher Ed


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Never Show A Wolf Your Teeth, And More Illustrated Advice For When Animals Attack

Never Show A Wolf Your Teeth, And More Illustrated Advice For When Animals Attack | digitalNow | Scoop.it
Don Dea's insight:

Although far less fearsome when they wear clothes, plenty of wild animals have the capacity to kill. While likely to be dispatched by razor-sharp claws or rows of bone-shredding teeth, humans who wander into the domain of apex predators can also be victims of their own lack of information. Now, the health and wellness blog Hella Wella is trying to drive that problem into extinction.

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The Right Way for a CEO to Deliver Bad News

The Right Way for a CEO to Deliver Bad News | digitalNow | Scoop.it
IBM chief Virginia Rometty's video "reprimand" of employees wasn't all bad
Don Dea's insight:

The key to keeping bad news constructive, says George Bradt, managing director of the executive consulting firm PrimeGenesis, is preemptive damage control. “There are people who are going to be very emotionally affected by what you’re about to do,” he explains, “and you can’t let them find out about this along with everyone else.” Bradt suggests speaking to those employees in person, no more than 24 hours before any announcement.

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For Entrepreneurs, Failure Isn't Always a Good Teacher

It's a romanticized part of innovation, but failure can also consume you.
Don Dea's insight:

We entrepreneurs are often good at one of two things — identifying when something isn't working, or ignoring the risks and suspending disbelief. When you've failed before but now know you have the right idea to succeed, you need to silence your inner skeptic and then work to silence your outer skeptics. You've learned to identify failure. You know what it looks like. Now, you need to focus on identifying success. Once you've done that, you can move on to suspending your critics' disbelief. 

Just because you pursued the wrong idea once (or twice, or even many times) doesn't make you incapable of recognizing the right idea. A calming dose of skepticism can be great, but as an entrepreneur, sometimes you just need to charge ahead, no matter how many times failure knocks you down.

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Mobile Ad Results In Line With Rich Media

Mobile Ad Results In Line With Rich Media | digitalNow | Scoop.it
Mobile Ad Results In Line With Rich Media - 05/17/2013
Don Dea's insight:

Mobile display ads perform roughly on par with rich media ads in terms of click-through and time spent, but not as well as video in-stream ads on the desktop.

Mobile ads had a click-through rate of .14% compared to .10% for standard banner ads, .15 for rich media ads and .62% for in-stream video ads. The average time spent with rich media and mobile ads was also virtually the same, at 14.04 seconds versus 14.45 seconds, respectively. When it came to overall interaction rates, however, mobile ads didn’t fare as well.



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Telecommuting Doesn’t Have a Major Impact With Employees

Telecommuting Doesn’t Have a Major Impact With Employees | digitalNow | Scoop.it
There was a lot of uproar about telecommuting earlier this year. A recent Allied HRIQ study shows that telecommuting may not be all that to employees.
Don Dea's insight:
  • Ask new hires what it was about the company that sold them.
  • Find out from current employees what keeps them coming to work every day.
  • Include a question in exit interviews about which benefits and programs the employee enjoyed.
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Much Ado About MOOCs

Much Ado About MOOCs | digitalNow | Scoop.it
Is it justified? My concern: Elitism. We need less of it, not more.
Don Dea's insight:

Let’s imagine a world where many people (that other 99%--no, not that group, although they fit in here, too—the 99% who heretofore don’t complete MOOCs) finish their online course and get some sort of degree certification, the equivalent of an online diploma (it may not be a college degree—but it will be some sort of certificate). Do we expect that those certificates will be taken as seriously as a traditional college or university degree, one where students attended physical classes (at least sometimes), had face to face interactions with peers and professors (at least some of the time), experienced some sort of campus life and extracurricular activities (at least on occasion)? Had actual lab experiences, recitals, music lessons, and went to Writing Centers . . . the list goes on. I don’t think so.

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No One Likes to Be Changed

So set a goal, and let the team figure out how to adapt.
Don Dea's insight:

Many factors underlie that failure. Research shows that there's actually a decrease in cognitive functionwhen people feel as though they lack control over their work environment. Moreover, repetitive change initiatives — particularly ones that include layoffs — inevitably lead to cynicism and often to a kind oflearned helplessness.

A far more effective approach would be to actually involve workers in solving business problems. As Dan Pink writes in his book Drive, the autonomy and skill development that comes with solving problems for oneself will do more to overcome resistance and motivate change than any strategy a cloistered HR professional or consultant can develop. I'm partial to A3 Thinking as a powerful way to solve problems, but the truth is — the tool you use doesn't really matter. The key is to pose a business problem to the workers actually doing the job and then having them design the change. Consider the following cases:

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Visions of College, Colored by Money

Themes of money, working, class, affluence and the economy increasingly figure in college application essays.
Don Dea's insight:

‘Different’ is what I have searched for my whole life. In particular, a different way of thinking. I never understood why I was the only one whose hand shot up in history class when the teacher asked a broad question about Africa, but when she asked us to name the 15th century Queen of Spain, hands waved around me like tree branches twisting furiously in the wind. This blindness to everything non-Western continued outside of the classroom. No one ever talked about the things outside of their occidental bubble – the bubble of the comfortable, warm, well-fed Occident. It wasn’t even a bubble; it was an opaque, porcelain snow globe. On the bus ride to school my friends lamented that the city might take away our free student Metrocards, blind to the fact that other kids didn’t have schools to walk to. Were we selfish to demand our Metrocards? No. Were we unaware of our relative global status? Incomprehensibly yes.

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Geo-Conquesting' Drives Higher Mobile Click Rates

'Geo-Conquesting' Drives Higher Mobile Click Rates - 05/20/2013
Don Dea's insight:

The practice of conquesting -- running advertising for a brand or product near editorial content about a competitor’s offerings online or in print -- is nothing new in the world of marketing. A more recent twist is the extension of the tactic to mobile location targeting by advertising around the physical premises of competing businesses.

Instead of putting up a geo-fence around their own location to trigger mobile offers or discounts, a retailer or brand will geo-fence the locations of nearby rivals as well to pull in consumers. “Geo-conquesting” itself has become fairly common among advertisers using mobile location targeting.



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What Is Organizational Culture? And Why Should We Care?

What leaders need to know to change orgs for the better.
Don Dea's insight:

Finally, cultures are dynamic. They shift, incrementally and constantly, in response to external and internal changes. So, trying to assess organizational culture is complicated by the reality that you are trying to hit a moving target. But it also opens the possibility that culture change can be managed as a continuous process rather than through big shifts (often in response to crises). Likewise, it highlights the idea that a stable "destination" may never — indeed should never — be reached. The culture of the organization should always be learning and developing.

These perspectives provide the kind of holistic, nuanced view of organizational culture that is needed by leaders in order to truly understand their organizations — and to have any hope of changing them for the better.

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What Value Creation Will Look Like in the Future

Learning to scale creativity.
Don Dea's insight:

Organizations have nearly perfected implementing the industrial model of managing work — the effort applied toward completing a task. For individuals, this model ensures that we know what we're supposed to do each day. For organizations, it guarantees predictability and efficiency. The problem with the model is that work is becoming commoditized at an increasing rate, extending beyond manual tasks into knowledge work, as data entry, purchasing, billing, payroll, and similar responsibilities become automated. If your organization draws value from optimizing repetitive work, you'll find that it will be increasingly difficult to extract that value.

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Miscommunication

The challenge of communication isn't to never miscommunicate, it's to cut down the time between the interaction and the realization that the communication didn't get through.
Don Dea's insight:

Phone calls, for example, lead to less miscommunication than instructions sent by mail. A cycle of clarity is built into the medium. "Huh?" is a perfectly appropriate way to ask someone to refine a message. Conversations are more clear than marching orders, because conversations have built-in error detection and correction.

Organizations that are good at flagging the misunderstood internal messages are far more likely to move quickly, in sync, than the ones that assume that messages from on high are never to be questioned. When in doubt, ask.

Charity WIlls's curator insight, May 18, 5:14 AM

Miscommunication

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The Best Bonus Is One You Can't Spend on Yourself

The Best Bonus Is One You Can't Spend on Yourself | digitalNow | Scoop.it
A study finds that letting people spend small sums on co-workers can benefit an organization
Don Dea's insight:

And now a team of psychologists has found that a bonus makes us happiest if we’re not allowed to spend it on ourselves. The study (pdf), which is still a working paper, set out to evaluate the effect of what its authors call prosocial bonuses on team performance and happiness. A prosocial bonus is one whose recipient has to spend the money on a single, randomly chosen teammate. The teams in the study were sales teams at a Belgian pharmaceutical company and dodgeball squads at the University of British Columbia, where two of the study’s authors are on the faculty. Why dodgeball? Michael Norton, a professor at Harvard Business School and another of the study’s authors, explains it this way: “Can we strip it down to the silliest activity we can think of? I’m pretty sure dodgeball is pretty much the dumbest, simplest sport humans have ever invented.”

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Appropriate cheating in the nine-dot problem

All geeks, nerds and puzzle folks are aware of the nine-dot problem, along with the lesson it is frequently used to present. Here's a pencil. Here's a piece of copy paper with nine dots on it. Without lifting the pencil...
Don Dea's insight:

Here's a pencil. Here's a piece of copy paper with nine dots on it. Without lifting the pencil or folding the paper, connect the nine dots using four straight lines.

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