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Digital Transformation of Businesses
A selection of documents, articles, papers, videos and other content for those interested in the transformation that is required when going 100% digital in an organization. I also try to highlight the impacts, both positives and negatives of that transformation. Like it? Please click "Recommend".
Curated by Farid Mheir
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How to Bury Negative Google Results - Online Reputation Management via @bzimmatore

How to Bury Negative Google Results - Online Reputation Management via @bzimmatore | Digital Transformation of Businesses | Scoop.it

Here is a quick guide for marketing departments, techies or individuals to assist in burying negative search results on Google. Do keep in mind that the effectiveness of these actions will be determined by 1. the effort you are able to put into it and 2. The SEO and value of the site hosting the negative content.

Farid Mheir's insight:

Part of the new reality of the digital life, is how to manage the good and the bad. Here a very practical (if not easy) approach.

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Jean-Marie Grange's curator insight, September 23, 2013 10:14 AM

Simple approach to manage online reputation.

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Reading "How I failed" and enjoying it very much via @timoreilly

Reading "How I failed" and enjoying it very much via @timoreilly | Digital Transformation of Businesses | Scoop.it
This post originally appeared on LinkedIn. When you start out as an entrepreneur, it's just you and your idea, or you and your co-founder's and your idea. Then you...
Farid Mheir's insight:

Even in a digital world, Tim O'Reilly's sharing his lessons are great reminders that lots of important things are not digital: business acumen, human relationship management, attention to financials, etc. Thank you for reminding me.

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What is behavioural tracking? @gary_kovacs explains in 9min video: Tracking our online trackers via @TED #mustsee

As you surf the Web, information is being collected about you. Web tracking is not 100% evil -- personal data can make your browsing more efficient; cookies can help your favorite websites stay in business.
Farid Mheir's insight:

I've been following collusion addon since its inception and I use it on a regular basis to remember all the digital breadcrums I leave behind as I roam around on the Internet.


This is an awakening video but unfortunately the collusion software fail to offer us paths to minimize what behavioural tracking - aside from blocking all ads.

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Mapping grocery stores to visualize areas with greatest for new opportunities via @flowingdata

Mapping grocery stores to visualize areas with greatest for new opportunities via @flowingdata | Digital Transformation of Businesses | Scoop.it

The map above shows a sample of locations across the country, and line length represents distance to the nearest store. For example, in areas with a lot of lines headed to one spot is an area with fewer grocery stores. In contrast, mostly small line segments mean more grocery stores, and therefore less distance to travel to buy groceries.

Places where residents have limited access to grocery stores are called food deserts. However, there's no exact definition of what limited access means or what a long distance is. Some set a 10-mile marker whereas others say a store should be less than a mile away where there is a lot of pedestrian traffic.

Farid Mheir's insight:

Just an amazing visualization

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Half of US jobs are vulnerable to computerization- How Technology Is Destroying Jobs via @MIT

Half of US jobs are vulnerable to computerization- How Technology Is Destroying Jobs via @MIT | Digital Transformation of Businesses | Scoop.it
Automation is reducing the need for people in many jobs. Are we facing a future of stagnant income and worsening inequality?
Farid Mheir's insight:

I am firm believer of the people-process-technology equilibrium. Digital transformation impat humans and if they are not willing to change, then technology implementation often fails. However, this paper makes the point that, over time, the transformation will occur and those that fail to change their way loose their jobs. 


What is even more interesting is the research that indicates which industries and sectors are most vulnerable in the next few years. Is your job on the list?


A nice short companion article to read is Report Suggests Nearly Half of U.S. Jobs Are Vulnerable to Computerization

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Window shopping will never be the same again- How digital in-store is impacting retail in Canada via @dx3canada

Window shopping will never be the same again- How digital in-store is impacting retail in Canada via @dx3canada | Digital Transformation of Businesses | Scoop.it

Some clothing retailers see human-sized screens as a better fit (accidental pun) for customers who are looking to see clothes at their approximate size. Adidas developed and deployed such a prototype system, and it won them an award at Cannes 2013. In Canada and elsewhere, Adidas sales associates use iPads in-store with a custom digital solution and the brand has also been experimenting with a digital sneaker wall that will allow customers to design their sneakers and place custom orders for same-day delivery.

Farid Mheir's insight:

Really worth listening to the 2min video on Adidas NEO window shopping solution. Truly amazing and useful if deployed, can replace manequins in store. Montreal-based 2xm interactive has done something similar recently so I expect we will see more and more of this new kind of window shopping.

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DJs mix their songs live with air gestures via @leapmotion

I recently got the Leap Motion Controller, and here is the first attempt to use it mixing live. Still getting used to doing this without flailing around like...
Farid Mheir's insight:

I dabbled in mixing songs when I was a kid in the 1980s. This to me is utter science fiction.. ;-)

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Why Are 12.7B Catalogs Printed Every Year? Because they work! But the digital cliff is not far away via @Forbes

Why Are 12.7B Catalogs Printed Every Year? Because they work! But the digital cliff is not far away via @Forbes | Digital Transformation of Businesses | Scoop.it

catalogs are still mailing in the billions (with a b) and the reason from the marketers’ perspective is the foundation of direct marketing: catalogs work! They more than pay for the costs of getting them into the hands of customers and prospects.

Still, there were “only” 12.738 billion catalogs mailed in 2010 (about 35 for every man, woman and child in the country), down from 13.684 billion in 2009. That’s a drop of nearly 7%. 

Farid Mheir's insight:

My mind boggles when I read the sheer volume of print catalogues out there. And weekly grocery paper flyers! There is no question that a digital cliff is approaching (read my post about it) and that they will be hit hard. What should media companies do to prevent falling off the cliff? 


Maybe transforming the publications to make them relevant in the digital age? Embed QR codes or NFC chips to facilitate ordering from the magazine. Enhance apps to link catalog content to online presence. Create augmented reality features like IKEA did with its 2014 catalog

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Shodan Search Engine Finds Internet-Connected Cameras, Traffic Lights, Medical Devices, Baby Monitors And Power Plants via @Forbes

Shodan Search Engine Finds Internet-Connected Cameras, Traffic Lights, Medical Devices, Baby Monitors And Power Plants via @Forbes | Digital Transformation of Businesses | Scoop.it
Shodan is a new tool used by the good and bad guys to find all the devices now connected to the Internet: traffic lights, power plants and even your baby monitor.
Farid Mheir's insight:

This is just a beautiful of Internet Of Things: there is no more difference between a web page and an internet connected camera, medical device, or caterpillar truck. The tone of the article is scary but I do not find it so. Just plain lazyness has left doors open, which will certainly be closed over time. Simple. But the opportunity will be there in the future for all kinds of remote access. For good, and for bad.

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Digital diaspora in the enterprise: Arrival of the CDO and CCO via @dhinchcliffe @ZDNet

Digital diaspora in the enterprise: Arrival of the CDO and CCO via @dhinchcliffe @ZDNet | Digital Transformation of Businesses | Scoop.it
While the C-suite sometimes seems too crowded today, it's also clear that technology is underrepresented in the leadership circle as digital in all its forms deeply infuses the modern organization.


The reality is that organizations will do both of these things: Add more C-level executive oversight to digital while they also attempt to broaden their technology adoption base internally on the ground (making everyone part of the IT department, essentially, just like everyone is part of the social media team.) While this might have been somewhat controversial even a year or two ago, it's now clear that this is the likely route for most companies, even as they have to vigorously compete with many digital startups trying to displace them with a purer and more savvy approach not hindered by their legacy constraints.

Farid Mheir's insight:

If anything, Dion's diagram brings home the point that having a Chief Digital Officer will be confusing as its role overlaps with that of the CIO and the CMO. Much better in my book to evolve those existing roles to take over new responsibilities.


Also read

  • Don't Hide Behind a Chief Digital Officer - just do it via @forrester @martinjohngill @jeanfdeschenes http://sco.lt/8ysx6H
  • 3 reasons why Chief Digital Officer (CDO) is a transitional role via @gartner @PeterSonderg http://sco.lt/5Vpz7Z
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Tour the World's Webcams and other devices With the Search Engine for the Internet of Things via @Wired

THE INTERNET OF THINGS Shodan A map of the world's publicly available webcams. Image: Shodan
Farid Mheir's insight:

This is what digital transformation also means : devices that are connected to the Internet become searchable things. Same way "whatever you put on the Internet cannot be erased", whatever device you connect to the Internet becomes an open door for anyone to enter it. With 200B things already mapped by this search engine, we are only at the beginning. Imagine when all cars, traffic lights and machine controllers are connected to the Internet.

See also http://www.forbes.com/sites/kashmirhill/2013/09/05/the-crazy-things-a-savvy-shodan-searcher-can-find-exposed-on-the-internet/
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3D "Bio" Printing prints transplants, implants and other prosthetics via @mashable

3D "Bio" Printing prints transplants, implants and other prosthetics via @mashable | Digital Transformation of Businesses | Scoop.it
3D printing has changed our perception of mass manufacturing, but there's also a parallel revolution -- doctors are using the technology to save lives.


The doctors took a CT scan of his trachea and bronchus to produce a precise image, from which they could design the device. Using computer modeling software and making some modifications, they created a splint that perfectly matched Kaiba's windpipe and printed it with a biodegradable polyester called polycaprolactone.

The custom splint fits around Kaiba's airway, and it will dissolve within three years. Image: University of Michigan Health System


The splint goes around the outside of the bronchus, then sutures pass through the splint to tether the trachea through the inside. This expands the bronchus and inflates the trachea. With growth, the splint opens up.

Even though Green and Hollister sized the design to Kaiba's bronchus, they crafted three or four increments of about a half a millimeter above and below the diameter from his scan. Then they made about five copies of each, just to make sure they had enough going into the operating room.

Farid Mheir's insight:

3D printing is the missing link in digital transformation, allowing bits to travel at the speed of light to reproduce real world objects from digital bits. This closes the loop in the digital transformation, allowing businesses to digitize, manipulate, then replace into physical world elements. This article shows the extent to which we have come.


More amusing, Twinkind can now produce 3D miniature of yourselves.

An especially life-like example. Photo: Twinkind


For more on 3D printing I suggest reading the very good Wired article from 2012.

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Software code is everywhere: cars, planes, pacemakers, thermostats… [Infographics] via @davecouture

On ne s'en rend peut-être pas compte, surtout si l'on n'est pas dans le milieu informatique, mais les logiciels sont partout. Cela va de votre voiture (10 (Le saviez-vous ?


Via Dave Couture
Farid Mheir's insight:

Very interesting stats on the pervasiveness of software in devices. I did not know pacemakeres have 80000 lines of code in them.

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Dave Couture's curator insight, September 6, 2013 6:59 AM
Effectivement, il y a du code partout.
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Chart: U.S. Newsroom Employment Down to 30-Year Low | Statista

Chart: U.S. Newsroom Employment Down to 30-Year Low | Statista | Digital Transformation of Businesses | Scoop.it
As the U.S. newspaper crisis continues, the level of newsroom employment has reached a 30-year low.
Farid Mheir's insight:

Another data point in favor of recent MIT study that claims as much as 50% of US jobs will disappear in the next 20 years due to computerization. Also goes well with the digital cliff that has happened in certain industries, news print and media for example as this chart demonstrates. My advice: retrain, retrain, retrain.


Half of US jobs are vulnerable to computerization- How Technology Is Destroying Jobs via @MIT http://sco.lt/8dBxlR

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Opportunities for the second screen: how businesses leverage tablet while watching tv via @jalvear @gigaom

Opportunities for the second screen: how businesses leverage tablet while watching tv via @jalvear @gigaom | Digital Transformation of Businesses | Scoop.it
Nearly 40 percent of tablet and smartphone owners use another device while watching TV, but the business models for second-screen programming and advertising are still in their infancy.
Farid Mheir's insight:

Eye opening article on different ways companies can leverage the time people spend watching tv and having a tablet at the same time. I thought that enhancement of programs or ads with additional "hidden" coupons or specials were interesting as it provides a direct link from tv to shopping behaviour that can be measured.

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To an Analog Banker in a Digital World: careful you may fall off the digital cliff via @booz @cdpalmieri

To an Analog Banker in a Digital World: careful you may fall off the digital cliff via @booz @cdpalmieri | Digital Transformation of Businesses | Scoop.it
What happened to recorded music is about to happen to you. But only a few banks are making the right moves from branches to online services.
Farid Mheir's insight:

Right inline with a post I wrote regarding the Digital Cliff (in french). This is so true!

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What if Clay Christensen Is Right about the Grocery Business (and Amazon Is Wrong)?

What if Clay Christensen Is Right about the Grocery Business (and Amazon Is Wrong)? | Digital Transformation of Businesses | Scoop.it

The good news is that it’s a lot easier to make the move into online by focusing on stock-ups. For one, fulfillment is easier for stock-up occasions. As stock-ups tend to focus much more on nonperishables (including nonfood items like trash bags and cleaning products), handling and temperature control issues are much reduced. And since most of the stock-up basket is not needed “right now,” the consumer will likely tolerate longer times between order and delivery. In addition, the need for precise delivery windows is substantially reduced, since nonperishable products can often be left on the doorstep.

Farid Mheir's insight:

I do not agree that Amazon is wrong (as evidenced from the success of online grocery in Europe, UK in particular), Clay highlights an important fact: specialization will make for a much easier entry-point in the online grocery eCommerce for established retailers. And maybe offer a nice niche for some startups.

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How Banks Are Digitizing Their Business via @booz

How Banks Are Digitizing Their Business via @booz | Digital Transformation of Businesses | Scoop.it
How streamlining bank–client interaction can lead to cost savings of 15 to 30 percent.
Farid Mheir's insight:

Sounds simple, right? Actually it is from a technology standpoint if you were starting from scratch. But very costly and time consuming to change existing processes and retrain people on technology that has to be fitted within a whole lot of other existing technologies. But the goal is clear and innovative banks and financial institutions that put their muscle and mind to it may actually reap the benefits...

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Jean-Marie Grange's curator insight, September 17, 2013 10:16 AM

Short but very interesting interactive presentation of the advantages of process automation in the banking industry. This optimization of the client on boarding process can bring 15% to 30% savings to the bank costs.

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11 great ways to use digital technology in retail stores via @econsultancy

11 great ways to use digital technology in retail stores via @econsultancy | Digital Transformation of Businesses | Scoop.it
The use of digital technology in bricks and mortar stores has increased rapidly over the last few years.
Farid Mheir's insight:

Great examples and reviews but unfortunately it really boils down to large screens and touchscreens. I much rather like the suggestions in the Econsultancy report that proposes all these methods to enhance the store experience:

  • Store finders
  • Vouchers
  • Reserve and collect
  • Mobile-optimised sites  
  • Google Places for Business
  • Mobile search
  • Click to call
  • Mobile listings  
  • Social media
  • Location-based apps
  • Daily deals 
  • In-store wi-fi
  • QR codes
  • Barcode scanners
  • Kiosks and tablets
  • Reviews
  • Interactive mirrors
  • Pop-up shops
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Engineers are exploring The Future of Design with 3D interaction via @leapmotion

SpaceX is exploring methods for engineers to accelerate their workflow by designing more directly in 3D. We are integrating breakthroughs in sensor and visua...
Farid Mheir's insight:

I have a leap motion device at home (via kickstarter!). It remains a toy on my desk as I have yet to find meaningful applications for the device in the information worker area. 


However this video shows very well how a simple 99$ device can completely transform the design process and product innovation.

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How Gap Connects Store And Online Channels- legacy systems difficult to change via @InformationWeek

How Gap Connects Store And Online Channels- legacy systems difficult to change via @InformationWeek | Digital Transformation of Businesses | Scoop.it
For Gap, the No. 3 company in the IW 500 ranking, building the right number of Ship From Store operations is critical to profitability.
Farid Mheir's insight:

Gap is a perfect example of limitations that existing retailers have o face when going digital: their internal legacy systems and their people cannot change instantly!


Gap appears to have taken a creative route, offering pickup in stores only where it was possible to do so.

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CIO's role change to support a Lean IT organization via @gartner @markpmcdonald

CIO's role change to support a Lean IT organization via @gartner @markpmcdonald | Digital Transformation of Businesses | Scoop.it

Leading CIOs see the move to a leaner IT structure as a natural response to changing IT economics and new consumer-based technologies. A lean IT organization is created through a process of addition by concentrating on the resources in areas where IT expertise can add value. 

Farid Mheir's insight:

I keep going back to this short blog post from Mark McDonald (now with Accenture) as I find it provides amazing insights in the transformation that IT organizations must drive. CIOs must lead this transformation, which requires changing their internal processes and morphing their team skills from those of server-hugging team to architecture, contract management and data management.


Read the post, Mark says it better than I do. 


Unfortunately I fail to see many organizations going in that direction. Not yet anyways.

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Don't Hide Behind a Chief Digital Officer - just do it via @forrester @martinjohngill @jeanfdeschenes

Don't Hide Behind a Chief Digital Officer - just do it via @forrester @martinjohngill @jeanfdeschenes | Digital Transformation of Businesses | Scoop.it

Broadly, firms fall into one of three states with regards to their response to increasing opportunities fostered by digital.

  1. Already fundamentally digital.
  2. Making inroads towards building a truly digital DNA.
  3. Yet to wake up to the digital future. 
Farid Mheir's insight:

I love how Forrester has split the business world into 3 buckets, and then linked the need for a CDO to those. Very appropriate.

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How a 1930s theory explains why certain technologies get adopted and others do not

How a 1930s theory explains why certain technologies get adopted and others do not | Digital Transformation of Businesses | Scoop.it
At the end of the day, digital Transformation is always about reducing transaction costs @guardiantech : http://t.co/HLF4YBtMm6
Farid Mheir's insight:

If I understand well, if a technology reduces transactions costs then it gets adopted, otherwise it does not. Take eCommerce in the grocery industry (which I know a little about).


So far it has failed to soar except in certain countries (UK mostly). Why is that so when it has been so successful in other industries? This theory would say that it is because buying groceries online does not reduce transaction costs enough. Makes sense since groceries are inexpensive and we buy a lot every week, as opposed to buying a big screen TV online, which is something that cost much and we do it few times.


Am I reading this properly? Even if I am not the idea is interesting.

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The Business Model Gallery: Best World Examples To Be Inspired

The Business Model Gallery: Best World Examples To Be Inspired | Digital Transformation of Businesses | Scoop.it

Via Robin Good
Farid Mheir's insight:

I've been using business model tool for years now. This gallery is truly amazing and I believe will be very useful for business architects and managers as they define their own corporate strategy because they will be able to easily compare with what others are doing.

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Robin Good's curator insight, August 31, 2013 5:02 AM


The Business Model Gallery is a growing database of curated business models canvases gathered from a diverse set of companies operating in different sectors.


For each company you can analyze its updated "business canvas" in which you can see at a glance the key value propositions, its partners, revenue streams and all of the other key business building blocks.


Business models can be easily searched, filtered and compared across specific building blocks you are interested in. 


Coming up are also a PDF and PowerPoint export option as well as a dedicated iPad app.


A free trial is available and pro plans start at $9/month and go up all the way to $29/mo according to the number of features you want to use.


My comment: The Business Model Gallery offers a truly excellent gallery of valuable business models which can be extremely useful for anyone studying, researching or working on creating a successful new company.


Furthermore this is a great living example of how, curated collections of best of breed examples, are going to have a go as very useful business services in the coming months and years.



Free for the first three months: http://businessmodelgallery.com/ 


Features: http://businessmodelgallery.com/features/ 


Pricing: http://businessmodelgallery.com/packages/ 


To learn more about the canvas and its 9 building blocks, visit www.businessmodelgeneration.com



Jesus Alvarez desde www.sercompetitivos.com 's curator insight, August 31, 2013 2:51 PM

La parte más difícil de concebir un proyecto emprendedor no es encontrar financiación para su lanzamiento: primero hay que tener un modelo de negocio efectivo. Esta Web es una muy completa base de datos para entender el business model de las empresas más exitosas

Paul Hobcraft's curator insight, October 23, 2013 3:54 AM

Well worth exploring this site