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Online Sales is transforming the supermarket store design: center of store will slowly disappear via @nrf @booz

Online Sales is transforming the supermarket store design: center of store will slowly disappear via @nrf @booz | Digital Transformation of Businesses | Scoop.it

Experts think it’s inevitable that sales of many non-perishable grocery categories will eventually take place online. Retailers need to meet that demand, but also the creative challenge of what to do with the space that it will open up in stores. Thom Blischok of Booz & Co. shared his ideas about “Tomorrow’s Trends Delivered Today: Store Design Trends — The Path to 2025” at a recent Food Marketing Institute conference, and then in an interview for this section.


Today, 80% of the store is in merchandise, while 20% is accounted for by services, he said. Meanwhile 75% of capital investment dollars go to the store perimeter, while 15% is spent on center store, and 10% goes to the front of the store.

“Recognizing that there is a movement to the Internet, becoming world-class at what you do on the perimeter and with services is critical,” Blischok said in an interview after he presented his concepts at the recent Food Marketing Institute Energy & Store Development Conference in Baltimore.


Future store designs will have to account for certain center store categories moving online, which will result in much more available space in the store; decisions will have to be made about what to do with that space.


Read More: http://supermarketnews.com/store-design-amp-construction/future-online-sales-open-space-design-innovation#ixzz2r8V6f7B2

Farid Mheir's insight:

I am a technology expert, not a retailer or a store designer. I've posted blog posts regarding this trend for a while now and find this article to provide some of the background information to indicate that store designs are changing as some of the purchase for commodity items move to online.


Retailers must thus act to prepare for this.

  1. open eCommerce stores and ensure the process is seamless between online and in-store. Think how to digitize and integrate loyalty programmes, POS transaction data, mobile devices usage in store, etc.
  2. think of a simple customer experience where staples and regularly bought products move to eCommerce auto-replenishment, while store experience remains for added service and value


See also

  • Amazon warehouse & operations and Apple stores trace the future of brick-n-mortar stores via @bi http://sco.lt/5pCgBl
  • Why Amazon Prime Could Soon Cost You Next to Nothing- More signs that Amazon is "flipping" the shopping model http://sco.lt/9CIq3N
  • Amazon Pantry to take on Costco- makes perfect sense in the big picture for Amazon via @usatoday http://sco.lt/6tuRY9
  • How digital made Nespresso possible- an in depth analysis of the business model via @BDoom http://sco.lt/75eN0L
  • Chart from @bcg help vizualize Amazon's long tail which leads to Digital’s Disruption of Consumer Goods and Retail http://sco.lt/6sBETh
  • What if Clay Christensen Is Right about the Grocery Business (and Amazon Is Wrong)? http://sco.lt/8mT8Mb
  • and others http://bit.ly/KFeAcU
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Digital Transformation of Businesses
A selection of documents, articles, papers, videos and other content for those interested in the transformation that is required when going 100% digital in an organization. I also try to highlight the impacts, both positives and negatives of that transformation. Like it? Please click "Recommend".
Curated by Farid Mheir
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Big data and big agriculture via @gigaom

Big data and big agriculture via @gigaom | Digital Transformation of Businesses | Scoop.it
As the global population increases, weather volatility grows, and fuel prices surge, there will be more incentives to use data and analytics on the farm to increase yields and minimize risks.
Farid Mheir's insight:

great insight that shows how much digital permeates every field (pun intended ;-)

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Russell R. Roberts, Jr.'s curator insight, Today, 1:51 AM

Fascinating and intriguing article on the role of data management and analytics to increase farm yields and minimize risks.  With the world population increasing and more land being pulled out of agriculture, humanity will need every technological and scientific tool to keep us all fed.  Progress must be made quickly before we run out of food.  Aloha, Russ.

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'Reverse Showrooming': Bricks-And-Mortar Retailers Are Fighting Back Against Amazon And Others

'Reverse Showrooming': Bricks-And-Mortar Retailers Are Fighting Back Against Amazon And Others | Digital Transformation of Businesses | Scoop.it
Retailers are catching on to the 'reverse showrooming' trend.
Farid Mheir's insight:

a new buzzword, reverse showrooming....

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How technology is taking retail back to the future via @brickmeetsclick

How technology is taking retail back to the future via @brickmeetsclick | Digital Transformation of Businesses | Scoop.it
Stuart Armstrong is pushing the boundaries of using digital screens to communicate with shoppers inside stores at ComQi. I think he has important things to say about where we’re going with the technology-enhanced shopping experience, which changes in the retail environment are most transformative, and how retailers and brands are using interactive screens to build customer relationships.
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Should your driverless car kill you to save a child?

Should your driverless car kill you to save a child? | Digital Transformation of Businesses | Scoop.it
Robots have already taken over the world. It may not seem so because it hasn’t happened in the way science fiction author Isaac Asmiov imagined it in his book I, Robot. City streets are not crowded by humanoid robots walking around just yet, but robots have been doing a lot of mundane work behind closed doors,...
Farid Mheir's insight:

I think those questions will have to be answered over the next few years...

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IBM's new supercomputing chip mimics the human brain with very little power

IBM's new supercomputing chip mimics the human brain with very little power | Digital Transformation of Businesses | Scoop.it
A lot has changed in the three years since IBM first unveiled a prototype of its human brain-inspired SyNAPSE (Systems of Neuromorphic Adaptive Plastic
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5 Common Barriers When Introducing #DevOps via @ActiveState

5 Common Barriers When Introducing #DevOps via @ActiveState | Digital Transformation of Businesses | Scoop.it
In my talk at Silicon Valley DevOpsDays last week, I wanted to bring about awareness, discuss some of the lessons learned, and offer some thoughts and tips about bringing DevOps to an organization. I've listed below five common barriers and ways to overcome them.
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Foundations of E-Commerce #mooc class is a great digital transformation overview by @coursera

Foundations of E-Commerce #mooc class is a great digital transformation overview by @coursera | Digital Transformation of Businesses | Scoop.it
Foundations of E-Commerce is a free online class taught by Vijay Sethi of Nanyang Technological University, Singapore
Farid Mheir's insight:

A massively online open class (MOOC) will be given early in 2015 to cover many of the topics that are essential to understand during a digital transformation. The title is misleading as it refers to eCommerce, when in fact the core of the class revolves around digital transformation core elements.

Week 1 - Digital Business Models:
Week 2 - Digital Products

Week 3 - Online Consumer Experience:

Week 4 - Personalization and Targeting:

Week 5 - Networks and Platforms:

Week 6 - Intellectual Property Rights:

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Russell R. Roberts, Jr.'s curator insight, October 27, 12:59 AM

This extensive online course will be offered in 2015 and should give you all that is needed to become digitally competent in our media-centered world marketplace.  A challenging, but necessary tutorial that will help you and your business the basic tools of e-commerce.

Aloha, Russ.

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The disruptive aspect of Smart Cities via @frankdiana

The disruptive aspect of Smart Cities via @frankdiana | Digital Transformation of Businesses | Scoop.it
Next up in this ongoing look at disruptive scenarios is the Smart City. For the first time in history, more than 50% of the world’s population lives in cities, and that percentage moves to 70% by 2...
Farid Mheir's insight:

Frank Diana presents some very interesting examples of what a smart city can be and why it represents a major disruption in the future.

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Social Media Berlin's curator insight, October 27, 6:18 AM

#SocialMediaMonitoring & #SocialMediaAnalytics

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Barcelona has defined a "city OS" to coordinate its digital communication network

Barcelona has defined a "city OS" to coordinate its digital communication network | Digital Transformation of Businesses | Scoop.it
Farid Mheir's insight:

Truly inspiring to see that Barcelona has established an "operating system" for the city (city OS) that connects all of the sensors (street lights, parking meters, cameras, etc.) to make their data accessible for different applications and analytics opportunities.


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Developing a global digital strategy at Johnson&Johnson means finding a "glo-cal" equilibrium via @McKinsey

Developing a global digital strategy at Johnson&Johnson means finding a "glo-cal" equilibrium via @McKinsey | Digital Transformation of Businesses | Scoop.it
How does a global company take advantage of digital technology? Johnson & Johnson’s vice president of digital strategy, Gail Horwood, explains. A McKinsey & Company article.
Farid Mheir's insight:

The story of J&J digital transformation is similar to much of the strategies I work on. Finding the right balance between global standardization and local autonomy - what I call the "glo-cal equilibrium" - is the most challenging aspect of the work. 


Then once the global elements are in place - often in the form of shared services and certified vendor lists - all the attention shifts to communication, change management, training, and education. Which is always, always, under-estimated...

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Digital enables Variable Pricing Models to maximize profit via @Spinnakr

Digital enables Variable Pricing Models to maximize profit via @Spinnakr | Digital Transformation of Businesses | Scoop.it

Most people are familiar with the way that hotel and airline pricing models work, in that during times of higher travel the costs increase due to demand. This is one type of variable payment model, known as time-based pricing, which has been successfully used for years. But with so much success in the travel industry, why hasn’t this variable pricing model been applied to other industries like technology? The answer is that is has, but you may have not even noticed it because it is used in a number of different ways. Dropbox is known for their leading edge pricing models that have propelled their success, but are these variable pricing models the new norm for technology companies?

Farid Mheir's insight:

We know what variable pricing is when we fill our car with gasoline: the price is never the same and varies hour by hour. What triggers that change? Often we don't know. This article gives a good overview of the variable pricing with a striking example for a GE microwave where it tracks the price across amazon, best buy, and sears during a single day, and observes as many as 9 price changes.


Variable pricing is difficult to implement manually but with digital the opportunities are endless. It requires your costs to be well understood and advance algorithms that make decisions automatically based on parameters you determine (time of day, interest for a product, inventory or prices are competitor's site, etc.). The transformation it requires may be profound, but can deliver amazing results.

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Jean-Marie Grange's comment, October 20, 9:56 AM
Dynamic pricing will also follow the personalization trend... In the digital world, when you know your customer, what usage he is doing of your service (like the Dropbox example) what he has bought in the past, and at what price, you can tailor a personalized offer and price that will be appealing.
Jean-Marie Grange's curator insight, October 20, 10:06 AM

Dynamic pricing will also follow the personalization trend... In the digital world, when you know your customer, what usage he is doing of your service (like the Dropbox example) what he has bought in the past, and at what price, you can tailor a personalized offer and price that will be appealing.

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Mobile data grows by 10%/quarter and has become essential infrastructure via @Akamai #soti

Mobile data grows by 10%/quarter and has become essential infrastructure via @Akamai #soti | Digital Transformation of Businesses | Scoop.it

Figure 42 shows total global monthly data and voice traffic. It
depicts a strong increase in data traffic growth but flat voice
traffic development. The number of mobile data subscriptions
has been increasing rapidly, driving growth in data traffic along
with a continuous increase in the average data volume per
subscription. Data traffic grew around 15% between fourth
quarter of 2013 and the first quarter of 2014.

Farid Mheir's insight:

Early in the 2000s, Google and other web companies forecasted that people would consume Internet mostly via mobile devices (leading in part to Google investing in Android).


In 2014, mobile took over desktop for browsing the web (http://cnnmon.ie/1saCX3b). In its state of Internet report (SOTI 1Q14 http://bit.ly/1saE1UI), this Akamai chart shows that people are not buying iPhones and other mobile devices as phone replacements but as desktop replacements. The chart also highlights the importance of ubiquitous mobile network availability, via cellular or wifi.


But contrary to home or office usage, mobile depends on public networks to give users access to the Internet. For now, private corporations (telcos) have been the only ones providing this essential service. Soon, governments should consider providing the wireless telecommunication networks as part of their infrastructure, in a similar way that they provide roads, sewer and aqueducs.

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What powers all things digital: An Intro to Semiconductor Physics, Technology, and Industry via @anandTech

What powers all things digital: An Intro to Semiconductor Physics, Technology, and Industry via @anandTech | Digital Transformation of Businesses | Scoop.it

While it’s rather easy to understand what a transistor does and some of the terminology thrown around, going deeper was tough. A great deal of the information on the internet is simply too cryptic to understand, even for those that want to learn. Seeing as how this site is all about the results of semiconductor physics and technology, this was the best place to share the knowledge that I've acquired.

Farid Mheir's insight:

A very detailed and scientific explanation of semiconductors. Explained in straightforwards terms it remains a very technical article, not for the faint at heart. But if you really want to know what's inside your computer, phone, watch, TV, car, etc. then this is a very good overview... ;-)

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Russell R. Roberts, Jr.'s curator insight, October 12, 3:03 AM

This excellent, detailed examination of semiconductors may be too complex for many of us.  But for those who stick with the article and digest its contents, there will come a deeper understanding of how our modern digital devices work and some of the problems they face. As an amateur radio operator, I found the overview helpful in answering several questions I had about solid state devices.  Aloha, Russ.

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The Sharing Economy via @franckdiana

The Sharing Economy via @franckdiana | Digital Transformation of Businesses | Scoop.it
Something Economy: seems like a popular trend - stick a word in front of economy and use it to describe the next big thing. Some of these words are: Peer, Maker, Sharing, Gig, Collaborative, Green,...
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Hackers transform a smartphone gyroscope into an always-on microphone

Hackers transform a smartphone gyroscope into an always-on microphone | Digital Transformation of Businesses | Scoop.it
Apps that use your smartphone's microphone need to ask permission, but the motion sensors? No say-so needed. That might not sound like a big deal, but
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Intel and 50 Cent Tease Headphones That Measure Your Heart Rate

Intel and 50 Cent Tease Headphones That Measure Your Heart Rate | Digital Transformation of Businesses | Scoop.it
Intel is teaming up with 50 Cent's SMS Audio to develop headphones designed for fitness and athletes.
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Were 1.2 Billion Passwords Really Stolen? And Does It Matter? via @mashable

Were 1.2 Billion Passwords Really Stolen? And Does It Matter? via @mashable | Digital Transformation of Businesses | Scoop.it
The revelation that a Russian criminal gang stole more than 1.2 billion passwords have us asking if the hack was legitimate or if it even matters.
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Agile Best Practices for Data Warehousing (DW)/Business Intelligence (BI) Projects via @scottwambler

Agile Best Practices for Data Warehousing (DW)/Business Intelligence (BI) Projects via @scottwambler | Digital Transformation of Businesses | Scoop.it
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Stackato allows IT dept to create their own cloud PaaS via @ActiveState

Stackato allows IT dept to create their own cloud PaaS via @ActiveState | Digital Transformation of Businesses | Scoop.it
Stackato allows agile enterprises to develop and deploy software solutions faster than ever before and manage them more effectively. It is trusted by enterprise IT departments who want to provide their developers with an easy to use and powerful platform in their own private data center.
Farid Mheir's insight:

Interesting. Is anyone actually using this?

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Nespresso business model explained in video & Why the Lean Start-Up Changes Everything via @hbr

Nespresso business model explained in video & Why the Lean Start-Up Changes Everything via @hbr | Digital Transformation of Businesses | Scoop.it

In this narrated infographic, Alexander Osterwalder uses the business model canvas to analyze Nespresso, an operating unit of the Nestlé Group, that manufactures and sells espresso brewing machines and the coffee capsules used in them.


Via Kenneth Mikkelsen
Farid Mheir's insight:

I wrote about this here http://sco.lt/75eN0L in the past and now HBR has published this short video to describe how one can leverage the business model canvas and the lean startup principles to explain how nespresso works. I use this all the time when looking at new business ideas and it works great.

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Kenneth Mikkelsen's comment, April 22, 2013 8:06 AM
This video is recommended for newcomers working with the Business Model Canvas.
Hans-Gerlach Woudboer's curator insight, May 2, 2013 4:35 AM

Valuable process view

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City Protocol offers a one page view of the complexity and potential behind city information via @cityprotocolsoc

City Protocol offers a one page view of the complexity and potential behind city information via @cityprotocolsoc | Digital Transformation of Businesses | Scoop.it

The City Anatomy provides a common language with which to describe the different key features of city life. It takes into consideration three systems: Structure (environment, infrastructures, built domain), Information (platform, economy, governance), Society (culture, functions, people). This tiered conceptual approach aims at setting the stage for effective city governance, evaluation and transformation while providing cities with a common structure to describe their unique set of challenges and opportunities to each other, in a way that helps them discover what commonalities they might share.

Farid Mheir's insight:

City protocol society proposes a one page view of the interconnexion between structures in a city and multiple cities, offering an opportunity to make all of its information accessible to all its inhabitants.

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Special report urging Quebec business to get #eCommerce going via @LesAffaires @RCEQ on their new website

Special report urging Quebec business to get #eCommerce going via @LesAffaires @RCEQ on their new website | Digital Transformation of Businesses | Scoop.it
Farid Mheir's insight:

(in french) eCommerce is picking up speed in Quebec. Les Affaires journal has just released a special issue on the topic, urging retailers to get going with eCommerce. And if you look closely you may find a few quotes from yours truly in some of the articles... ;-)


Direct link to the PDF : http://bit.ly/1tyT78z 

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6 Ways Autonomous Cars Could Change Everything via @fastcompany

6 Ways Autonomous Cars Could Change Everything via @fastcompany | Digital Transformation of Businesses | Scoop.it
Autonomous cars could also have all sorts of unanticipated effects, like reversing urbanization and putting an end to parking.
Farid Mheir's insight:
Reverse urbanization, end of parking are some of the ways autonomous cars may change our lives. What would the impact on business be? Continuous delivery, where delivery vans make delivery routes 24-7?Predictive support, where support personnel are dispatched throughout an area where their service may be needed in the future, working in the car in between jobs?Warehouse on wheels, with high velocity items made available for order online and delivery in minutes?Travelling office, where sales team work out of small vans as they travel from one client to the next?
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Mark Muller's curator insight, October 19, 7:26 PM

I think autonomous (self-driving) cars will be the next major revolution in real estate. An autonomous campervan or bus could easile be converted into a mobile office or retail shop, eliminating the need for leasing a fixed tenancy.

 

Imagine a small office could be totally run from a moving bus, even picking up employees from home or train stations and transporting them to meetings as others work inside.

 

Maybe future landlords will lease both fixed and mobile property? 

Russell R. Roberts, Jr.'s curator insight, October 20, 12:07 AM

Fascinating article on how "self-driving" or autonomous cars would change the urban landscape.  The author outlines 6 possible outcomes of using autonomous vehicles on a mass scale:

Reverse urbanization.

The end of parking.

Cars as mobile habitats.

The modular car that could be changed to fit specific requirements.

Car sharing.

Creation of new jobs.

 

The adoption of autonomous vehicles could also cut the number of cars on the road, leading to  less congestion and better quality air.  These ideas are worth considering.

 

Aloha, Russ.

 

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Un site web n'est jamais "terminé" semble-t-il... via @fmheir @eCOMMTL

Un site web n'est jamais "terminé" semble-t-il... via @fmheir @eCOMMTL | Digital Transformation of Businesses | Scoop.it

C'est encore moins le cas pour un site de commerce électronique! En effet, la liste est longue des demandes d'amélioration: publicité sur AdWords, achat de mots clés sur Google, promotions spéciales de produit pour se positionner contre Amazon, mises à jour de technologies pour supporter le dernier iPhone, etc. Mais les budgets sont limités.

Comment alors prioriser les investissements, sans déshabiller Pierre pour habiller Paul?


Lire la suite dans le blog...

Farid Mheir's insight:

Mon dernier billet en lien avec la conférence du 24 octobre pour introduire un indice de maturité sur le eCommerce.

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VOS ANIMATEURS >'s curator insight, October 16, 9:53 AM

Mon dernier billet en lien avec la conférence du 24 octobre pour introduire un indice de maturité sur le eCommerce.

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JPMorgan data breach raises security concerns at banks, retailers despite 250M$/yr and 1000 employee

JPMorgan data breach raises security concerns at banks, retailers despite 250M$/yr and 1000 employee | Digital Transformation of Businesses | Scoop.it
LOS ANGELES, Calif. - New details on a cyberattack against JPMorgan Chase & Co.'s computer servers this summer add to increasing doubts over the security of consumer data kept by lenders, retailers and others.
Farid Mheir's insight:

We must get used to it: the more digital our lives are, the more cyberattacks will be dangerous for our privacy, security and have impact on businesses. 

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Russell R. Roberts, Jr.'s curator insight, October 12, 3:10 AM

A revealing look at the growing wave of cybercrime.  More large companies are being "hacked" than ever before.  JP Morgan Chase & Co. is just the last in a list that includes Dairy Queen, Target Stores, Home Depot, and other retailers. IT departments are hard pressed to protect company assets and your identity.  I know this sounds crazy, but reduce the use of your credit/debit cards, forget the ATM, and pay for your items with a check or cash.  I wish more banks would adopt stronger security measures, such as issuing bank cards with encrypted holograms on the card, like many European banks do.  The system isn't perfect, but it could make life for hackers a bit more difficult.  Be careful what you share online, Nothing is private anymore.  Use social website sparingly.  Aloha, Russ.