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Digital Transformation of Businesses
A selection of documents, articles, papers, videos and other content for those interested in the transformation that is required when going 100% digital in an organization. I also try to highlight the impacts, both positives and negatives of that transformation. Like it? Please click "Recommend".
Curated by Farid Mheir
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The Best Netflix Show You'll Never See: how netflix uses devOps

The Best Netflix Show You'll Never See: how netflix uses devOps | Digital Transformation of Businesses | Scoop.it
How DevOps helps Netflix keeps 53 million users worldwide binge-watching without a hitch.
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Russell R. Roberts, Jr.'s curator insight, March 11, 8:39 PM

Amazing accomplishment, considering the world wide demand for Netflix programs.  Aloha, Russ.

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CIOs Should Lead Digital Transformation

CIOs Should Lead Digital Transformation | Digital Transformation of Businesses | Scoop.it
I've saved the best for last in this series of posts on responsive IT. In our survey of 750 business and technology leaders (around 200 from IT and the remaining 550 from other parts of the busines...
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William Henderson's curator insight, February 15, 2:43 PM

I read articles that stated the CIO position was going to become extinct. For now, I do not believe it. That is why this article makes so much sense to me. The CIO has to maintain a leadership position in this digital age. They should be at the table of every executive meeting when discussing strategy and tactics.

 

Here are two operative statements in the article that I think are very important and support my last two blogs concerning, in part, where IT should spend their time.

 

*As your business becomes more digital – whatever that means for you – job 1 is to figure out how to minimize or offload the things that are not central to this transformation as quickly as possible.

 

*CIOs who want to play this leadership role must get serious about changing how they spend their time.

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A two-speed IT architecture for the digital enterprise via @McKinsey

A two-speed IT architecture for the digital enterprise via @McKinsey | Digital Transformation of Businesses | Scoop.it
Delivering an enriched customer experience requires a new digital architecture running alongside legacy systems. A McKinsey & Company article.
Farid Mheir's insight:

Very much in line with the emerging concepts of systems of record versus systems of engagements (see http://sco.lt/5d1pD7 and http://sco.lt/8Blzhh) this paper presents the impact on IT organizations and processes: the need for 2 different speeds of operation.

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Jean-Marie Grange's curator insight, January 28, 1:48 PM

The impact of going digital on the organization's IT Architecture and governance

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Selecting #ERP for Enterprise 2.0 and #SocialMedia Functionality

Selecting #ERP for Enterprise 2.0 and #SocialMedia Functionality | Digital Transformation of Businesses | Scoop.it

White Paper - Selecting ERP for Enterprise 2.0 and Social Media Functionality http://t.co/whsknP5TUR


Via Joan Tarruell
Farid Mheir's insight:

I like the idea of the white paper but unfortunately it is a thinly veiled  marketing brochure for IFS ERP. Nevertheless, it raises a few good points around ERP and E2.0 integration. In particular, just the thought of having access to real-time integration of chat and other social media features could prove beneficial in certain business environments.

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IT-as-a-Service 5 Practical Steps to Getting Started With ITaaS via @Leverhawk @cloudOps

IT-as-a-Service 5 Practical Steps to Getting Started With ITaaS via @Leverhawk @cloudOps | Digital Transformation of Businesses | Scoop.it
Are you a CIO or IT executive looking to get ahead of the curve on ITaaS? Here are five practical steps you can take to get started today.
Farid Mheir's insight:

Got this reference from my friends at CloudOps. 


If you are unfamiliar with the term ITaaS (as  I was until recently) then there are very interesting blog posts by Leverhawk that you may read.


This one I picked because it strikes me as a well balanced guidance for IT groups that want to offer their services as ITaaS.

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CIO should stand for chief integration officer, chief insight officer or chief innovation officer via @AdAge

CIO should stand for chief integration officer, chief insight officer or chief innovation officer via @AdAge | Digital Transformation of Businesses | Scoop.it
how the role of cmo is morphing to embrace technology and partner more closely with cios.


Perhaps the meaning of CIO should reflect the new reality, continued Mr. Pearson, suggesting it could stand for chief integration officer, chief insight officer or chief innovation officer.

Farid Mheir's insight:

Nothing new here. Gartner has been claiming the technology rise of the CMO, websites now cater to the chief marketing technologist and blog post beg for a profound transformation of IT departments to be leaner. But it is always good to hear from a different voice. Maybe with time the message will get across...

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Design agencies use “Design Thinking”, Enterprise Architects use “Systems Thinking” via @Forrester

Design agencies use “Design Thinking”, Enterprise Architects use “Systems Thinking” via @Forrester | Digital Transformation of Businesses | Scoop.it

Recently, I interviewed a half dozen top service design agencies to better understand how they work with enterprise architects and business architects inside the client firms they serve. All of the agencies I interviewed focus on helping their clients transform customer experience and introduce new products and services. 

Farid Mheir's insight:

I am looking forward to the Forrester reports. It will be interesting to see the recommendations that Forrester will bring to help bridge the "gap" between business and IT.

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Gartner Says Worldwide IT Spending to Reach $3.8 Trillion in 2013- not including what CMOs spend on tech

Gartner Says Worldwide IT Spending to Reach $3.8 Trillion in 2013- not including what CMOs spend on tech | Digital Transformation of Businesses | Scoop.it
Farid Mheir's insight:

What strikes me most in there is the overwhelming part that telecom and devices play in the overall budget when business users - marketing, customer support, HR, distribution, manufacturing - are looking at their IT for innovative new digitial solutions: eCommerce, digital payment, collaboration tools, automation, etc. The expectation is that these new technologies will be able to leverage existing systems in the organization - ERP, POS, corporate databases - to extend them with new tools and systems - social networks for marketing, professional netowrks for HR, video conferencing for sales, etc. 


But the IT groups remain stuck in the past, focussing most of their budgets on internal systems and solutions. This may explain the rise of technology spend by groups other than the CIO. See Forbes Five years from now CMOs will spend more on IT than CIOs

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Why CIOs should be business-strategy partners via @McKinsey

Why CIOs should be business-strategy partners via @McKinsey | Digital Transformation of Businesses | Scoop.it
Our latest survey of business and IT executives finds that IT performance increases across the board when CIOs are involved in shaping business strategy. A McKinsey & Company article.
Farid Mheir's insight:

Full of data that shows how different the perspective is on the IT function. CIOs believe they should cut cost and run servers, when in fact non-IT executives expect IT to deliver data and analytics, even if it means growing their budget. Must read for anyone in IT.

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William Henderson's curator insight, February 27, 9:00 AM

This article dovetails nicely with my last several posts concerning the transformation of the IT department. The majority of the article deals with the results of a McKinsey survey. To me here are two of the most important statements that summarize the survey:

 

*IT performance increases across the board when CIOs are involved in shaping business strategy.

*Few executives say their IT leaders are closely involved in helping shape the strategic agenda, and confidence in IT’s ability to support growth and other business goals is waning.

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CIO Tech Priorities 2015 - IDG


Via iNeoMarketing
Farid Mheir's insight:

Very thin but with some interesting stats nonetheless. especially the chart where IT spend is rising.

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iNeoMarketing's curator insight, February 9, 8:50 PM

What you'll find interesting is that MarTech is not mentioned. I don't know if its not on the radar, or it has been folded into the other categories. Whatever the case may be, know that the CIO's plate is pretty full.

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The Move from Systems of Record to Systems of Engagement via @forbes

The Move from Systems of Record to Systems of Engagement via @forbes | Digital Transformation of Businesses | Scoop.it
There's an ongoing discussion in the enterprise software world about "systems of record" vs. "systems of engagement."  Which do you have? "Systems of Record" are the ERP-type systems we rely on to run our business (financials, manufacturing, CRM, HR).  They have to be "correct" and "integrated" so all data is consistent. [...]
Farid Mheir's insight:

A strong example of the popularity of systems of engagement in the HR sector.


See also http://sco.lt/5d1pD7

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TechnoVision 2014- reference of 37 essential technology building blocks for 2014 via @rtolido @capgemini

TechnoVision 2014- reference of 37 essential technology building blocks for 2014 via @rtolido @capgemini | Digital Transformation of Businesses | Scoop.it

Furthermore, we are introducing TechnoVision 2014 to you in a gradual, stepwise way. To be more precise, we are releasing a building block every working day, ever since Monday the 4th of November. Each building block is described through a separate blog post on the CTO Blog with many contributions of Capgemini’s leading technology experts. By the end of December you should  be equipped with at least 37 interesting perspectives on the way technology will shape business change in the forthcoming year.

Farid Mheir's insight:

A good overview of technologies requires to have a digital business, with key insights from leaders at Capgemini.

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nXtshift's curator insight, December 10, 2013 2:51 PM

Some missing links in the model, but over the years proven to be a fairly good reference #nXtshift

Hayden Brown's curator insight, December 10, 2013 7:02 PM

Sounds like a very advantageous advance in technology.

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How To Avoid Mobile App Overload via @capgemini @rtolido

How To Avoid Mobile App Overload via @capgemini @rtolido | Digital Transformation of Businesses | Scoop.it
More than 85% of CIOs and IT managers surveyed believe there's a pressing need for them to retire apps that have outlived their usefulness.
Farid Mheir's insight:

Inevitable result of fast-moving uncontrolled digital transformation in businesses: too many applications!

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The Cloud Is Officially Boring. Finally. via @forrester @practicingEA

The Cloud Is Officially Boring. Finally. via @forrester @practicingEA | Digital Transformation of Businesses | Scoop.it
Much as we might want to hype the cloud, CIOs just want it to be boring. Finally they have their wish, as recent announcements from OpenStack and Microsoft suggest.
Farid Mheir's insight:

Within the same article, an interesting chart on 2013 driver of IT spending, with big data and cloud on top.

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Cloud adoption: It's not about the price, stupid, it is about self-service and time-to-market

Cloud adoption: It's not about the price, stupid, it is about self-service and time-to-market | Digital Transformation of Businesses | Scoop.it
Remember when the decision to go to Amazon Web Services was all about saving dough? Smart consumers now know that’s not the real reason to move workloads to the cloud.

Via Patrick Bouillaud
Farid Mheir's insight:

Simple chart that explains the chasm that exists between technology and business users. The biggest value that users of technology see lies in their ability to better compete. If you get out of their way and provide them with tools that accelerate their ability to put technology in use, they will pat for it.


You can be up-and-running with Salesforce.com in hours when it usually takes months just to get attention from an IT department. You can exchange large files via dropbox when most corporate inboxes are file-size limited and shared folders hidden deep behind firewalls and other protections. Give users simple means to do this, in self-serve mode, and they will be able to pay for it.


We can make the parallel with user-focussed technology and the Apple-way of doing things. Make it simple, and efficient and people will pay a premium for it.

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FreshDirect Suffers Outage After Letting Web Address Lapse

FreshDirect Suffers Outage After Letting Web Address Lapse | Digital Transformation of Businesses | Scoop.it
Some users of online grocer FreshDirect saw a generic network solutions page after the company apparently was late in renewing its web address. As of Wednesday afternoon, the co...
Farid Mheir's insight:

Internet is a new "property" that must be anaged like any other corporate asset. In particular domain names, which often are assigned to individual users and are not renewed in time. Domains must also be managed, so that the naming conventions are appropriate and easilly tracked and crawled. Along with it, analytics should be created to report on usage and traffic. I've seen corporations plan marketing launches without proper domain names, only to find the URL is not available.... after thousands of leaflets had been printed!

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