Digital Transformation of Businesses
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Digital Transformation of Businesses
A selection of documents, articles, papers, videos and other content for those interested in the transformation that is required when going 100% digital in an organization. I also try to highlight the impacts, both positives and negatives of that transformation. Like it? Please click "Recommend"
Curated by Farid Mheir
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Who Owns Digital Transformation? According To A New Survey, It's Not The CIO

Who Owns Digital Transformation? According To A New Survey, It's Not The CIO | Digital Transformation of Businesses | Scoop.it
Digital transformation is one of those terms that seems to mean, well, everything. That's because different groups within organizations are investing in innovative technologies to modernize business operations. Whether it's IT, marketing, CX, HR, service and support, etc., each group, in their own right, is investing in advancement. It's not [...]
Farid Mheir's insight:

Another data point that shows CIOs and technology teams are not able to carry the digital transformation in organizations.

 

WHY IS THIS IMPORTANT

Digital transformation is more profound than simply installing new technology or tools. What this recent survey shows is that it often is customer-focussed, which leads the marketing team to carry the ball forward. Because the digital transformation *also* implies new technologies, we see tension between CIOs and CMOs, which often lead to internal struggles, duplication of effort and sometimes the creation of the CDO role to sit between the 2.

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El Monóculo's curator insight, November 6, 2016 7:01 AM

Another data point that shows CIOs and technology teams are not able to carry the digital transformation in organizations.

 

WHY IS THIS IMPORTANT

Digital transformation is more profound than simply installing new technology or tools. What this recent survey shows is that it often is customer-focussed, which leads the marketing team to carry the ball forward. Because the digital transformation *also* implies new technologies, we see tension between CIOs and CMOs, which often lead to internal struggles, duplication of effort and sometimes the creation of the CDO role to sit between the 2.

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What is IT's role in digital transformation?

What is IT's role in digital transformation? | Digital Transformation of Businesses | Scoop.it
Digital technology is revolutionising business but the role that IT departments play in digital transformation is not clear.
Farid Mheir's insight:

A survey of 812 senior executives continues to show that companies expect IT and the CIO to drive the digital transformation but that IT department are not ready or equipped to lead the way. Been like that for a long time. Sad.

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Jean-Marie Grange's curator insight, October 28, 2016 9:58 AM
OK, this study is sponsored by SAP, so it is IT centric, but it is intersting to read that collaboration between all the departments (IT and non-IT) is seen as a key success factor in digital initiatives. Very true, but not always easy to implement...
Robert McKenzie's curator insight, October 28, 2016 10:24 PM
The 'theme' of who should lead and who should coordinate is becoming a common challenge. This plays out in big data and analytics , innovation, digital transformation and is really an issue of coordination and governance
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IT talent shortage is global via @HBR

IT talent shortage is global via @HBR | Digital Transformation of Businesses | Scoop.it

A lot of research is available about the IT talent shortage in the United States. The unemployment rate in just about any metropolitan area is close to zero for many functions, despite the recent slight slowdown in hiring linked to ever-greater cloud adoption.

 

12 TIPS TO SURVIVE THE TALENT CRISIS

Proven Advice from CIOs and HR Leaders

  1. Ensure team members feel they’re part of something greater than themselves
  2. Invest in coaching, mentoring, training—one CIO said he’ll cut headcount before he cuts his training budget. Curt Carver, CIO at the University of Alabama at Birmingham, sets aside 3 percent of his budget for training, “no matter what”
  3. Hire less for skills and more for emotional maturity and the ability to learn and change
  4. Offer interesting opportunities, such as working with the latest technologies or creating an application that will make a real di erence in customers’ lives
  5. Rethink the org chart and keep it flexible—Carver redesigns his every 12 to 18 months
  6. Redesign work around projects rather than roles, then tap into nontraditional sourcing methods such as crowdsourcing and talent platforms; not everything needs to be done by an FTE
  7. Use social media and speaking events to find and engage top talent
  8. Use open source as a magnet for talent by having your team become part of (and contribute to) the community
  9. Create affiliations with colleges/universities (course design, internships, etc.) and even K-12
  10. Invest in diversity programs that go beyond filling your corporate social responsibility requirements— for example, retaining women returning to the workforce or hiring individuals with autism
  11. Build a strong collaborative relationship between IT and HR
  12. Be clear about what you’re offering upfront (culture, mission, type of projects), and then be consistent in delivering that
Farid Mheir's insight:

A survey of CIOs shows challenges ir recruiting talent for IT organizations.

 

WHY THIS IS IMPORTANT

Companies focus on technical expertise and skills but recruiting millennials means that other characteristics are as important - if not more - such as attitude and emotional maturity. The old saying remains true: hire on skills, fire on attitude...

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1Seth Hodge's curator insight, October 11, 2016 11:25 PM

A. The indicator being discussed is unemployment of IT workers/support.

B. The article talks about how there are many jobs in the IT industry that are overlooked somehow and how many of these jobs provide good income and don't all require over the top certification requirements. Also tells about how to get some of these jobs. It also seems to point out that there are this many jobs that need to be filled but the unemployment rate is still sort of high for having so many vacant jobs.

C.I did not realize there was such a huge demand for IT support.

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CIO Desk Reference- for those times when you don't have the bucks to pay for Gartner

CIO Desk Reference is the world's best source for thought leadership articles, tools, and practical advice for CIOs, and IT Managers. It includes sections on the following topics:

  1. IT Strategy
  2. e-Strategy
  3. IT Governance
  4. Enterprise Architecture
  5. IT Sourcing
  6. IT Operations
  7. CIO Career
  8. CIO News
Farid Mheir's insight:

CIO index provides a series of reference documents, white papers, studies, getting started guides and other document that focus on all IT fields.

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2016 Trusted Access Report: The current state of device security health

2016 Trusted Access Report: The current state of device security health | Digital Transformation of Businesses | Scoop.it

5 key recommendations

  1. Don’t reject BYOD — be prepared for it. Give your IT administrators actionable data on device ownership and health that can inform risk-based access control decisions.
  2. Encourage safe computing practices and good security hygiene, such as running regular security updates or using device encryption, passcodes and additional authentication to protect systems and data.
  3. Configure systems and deploy policies that enable automatic updates for as much software as possible to remove some of the friction that users feel when manually installing updates. We found that an overwhelming number of out-of-date browsers and systems don’t take basic steps like enabling automatic updates.
  4. Switch to browser platforms that update more frequently and automatically, like Google Chrome.
  5. Disable Java and prevent Flash from running automatically on corporate devices, and enforce this on user-owned devices through endpoint access policies and controls.
Farid Mheir's insight:

DUO security publishes a report on security findings from over 2M devices its software is installed on and provides recommendations from its findings

 

WHY THIS IS IMPORTANT

Security is better, it seems, when users use software that update themselves automatically. Unfortunately, because enterprises have to pay to keep software up to date, most computers are out of date from a security standpoint. Leaders should prioritize keeping systems up to date or favour solutions with automated and free updates. As the paper describes, there are many out there, you just have to look for them carefully.

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2015 @Deloitte CIO survey shows 3 types: operator, instigator, co-creator

2015 @Deloitte CIO survey shows 3 types: operator, instigator, co-creator | Digital Transformation of Businesses | Scoop.it
View a snapshot of how CIOs deliver value to their organizations through three different patterns of behavior.
Farid Mheir's insight:

CIO Surveys are interesting for the trend they highlight. Here it shows the 3 types of CIOs out there: operators are the more traditional ones, instigators are the ones that drive digital transformation, and co-creators are there to support the business (that ultimately drive the transformation).


Which one are you?

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Two Digital Transformation Time Bombs: what happens when you do "shadow IT"

Two Digital Transformation Time Bombs: what happens when you do "shadow IT" | Digital Transformation of Businesses | Scoop.it
Adjectives like “swashbuckling” and “romantic” rarely if ever apply to enterprise technology, so the fact that “rogue” IT is now a Thing should give one pause. Errol Flynn swooping down from a yardarm, disarming smile on his too-handsome face? Hardly the image you’d expect bringing your iPhone to work would elicit. Yet rogues there be,…
Farid Mheir's insight:

An interesting look at what happens when people think shadow IT is good and they can manage to work without addressing the real issues of legacy systems and data integration.

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delmy's curator insight, November 14, 2015 9:32 AM

# sceuned15


Jean-Marie Grange's curator insight, November 14, 2015 10:28 AM

SOA is a good foundation for digital transformation, but you need to get your CDO work with your CIO... If you have a CDO!

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Organizing for digital acceleration: Making a two-speed IT operating model work

Organizing for digital acceleration: Making a two-speed IT operating model work | Digital Transformation of Businesses | Scoop.it
By adopting a digital product management model, companies can get the most from their IT architectures and deliver innovative online customer experiences faster. A McKinsey & Company article.
Farid Mheir's insight:

More insight on 2 speed IT from McKinsey - how IT organizations must change. And it is a profound change.


I wrote about this earlier this month: http://sco.lt/5ZIOZN

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Ulises La Roca's comment, October 16, 2015 5:09 PM
Mediante la adopción de un modelo de gestión de productos digitales, las empresas pueden obtener el máximo de sus operaciones TI .
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Multi-speed IT for a digital business - Accenture

Multi-speed IT for a digital business - Accenture | Digital Transformation of Businesses | Scoop.it
Read how CIOs looking to lead their organization’s digital and operating model transformations must master multi-speed IT.
Farid Mheir's insight:

Doing exactly this at Bombardier right now: creating an agile team within the IT organization that complements the traditional team on business critical new technologies including: digital marketing, analytics and data management, collaboration, mobile, and cloud solutions.


Results are pretty amazing: more agility, improved business satisfaction and often lower costs to deliver.


It works.

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#IT budget average 3.3% of revenue in 2015, but but varies widely by industry

#IT budget average 3.3% of revenue in 2015, but but varies widely by industry | Digital Transformation of Businesses | Scoop.it
IT budgets are expected to increase by only 1% in 2015, during an era of unprecedented digital trasition and disruption. Is IT being given the resources to win? If it is, can it deliver?
Farid Mheir's insight:

Post that claims IT investment is flat but that overall spend in digital technologies will continue to increase, but it will happen outside the realm of IT and the CIO control.

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How to become a better #CIO? Spend time with your customers. #easy

How to become a better #CIO? Spend time with your customers. #easy | Digital Transformation of Businesses | Scoop.it
I defined part of my role here at NetApp to serve as a customer-facing CIO. To make that a reality, I very consciously do a few things.
Farid Mheir's insight:

Short read that reminds us all how important it is to get out of our IT or technology environment and spend time with "real people".


The formula is simple: 33% in IT, 33% with business, 33% with clients.


Time well spent indeed as they will, for sure, give you a reality check every single time.

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Aaron's curator insight, August 10, 2015 12:39 PM

Short read that reminds us all how important it is to get out of our IT or technology environment and spend time with "real people".

 

The formula is simple: 33% in IT, 33% with business, 33% with clients.

 

Time well spent indeed as they will, for sure, give you a reality check every single time.

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How a change agent & #SaaS saved the FCC millions on a legacy IT upgrade

How a change agent & #SaaS saved the FCC millions on a legacy IT upgrade | Digital Transformation of Businesses | Scoop.it
One of the first tasks Dr. David A. Bray wanted to take on as the new CIO for the U.S. Federal Communications Commission was driving cultural change. A lot of history preceded his arrival, and he knew coming into the role it would be important to listen and learn while also working to encourage a “think different” mindset about the agency’s technology.
Farid Mheir's insight:

WE are seeing this more and more: different way to operate in IT by using software as a service and letting the business run with technology projects. And it works... but only if the top leadership is present and drives the show. Because the head winds are very strong.


WHY THIS IS IMPORTANT?

If you ask, then my answer will not be useful. Or appreciated.

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Mohammed Ayub's curator insight, August 9, 2015 6:41 PM

WE are seeing this more and more: different way to operate in IT by using software as a service and letting the business run with technology projects. And it works... but only if the top leadership is present and drives the show. Because the head winds are very strong.

 

WHY THIS IS IMPORTANT?

If you ask, then my answer will not be useful. Or appreciated.

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IT budgeting in 2015: a review of surveys from Deloitte, Gartner and others

IT budgeting in 2015: a review of surveys from Deloitte, Gartner and others | Digital Transformation of Businesses | Scoop.it
As CIOs prepare for another year in the IT front line, we examine a selection of reports that take the industry's financial temperature.
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Adobe's CIO: IT leaders a 'catalyst' to bring together #digitalTransformation via @ZDNet

Adobe's CIO: IT leaders a 'catalyst' to bring together #digitalTransformation via @ZDNet | Digital Transformation of Businesses | Scoop.it
A recent conversation with Adobe CIO Gerri Flickinger underscores how IT leaders can and should lead digital transformation from the front by looking outward.

Via Fred Zimny
Farid Mheir's insight:

The chart says it all: digital transformation is the most significant IT trends in years.


WHY THIS IS IMPORTANT

Look at the chart. Again. ;-)

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How IT Can Change For the Digital Era and What Leaders Can Do About It

How IT Can Change For the Digital Era and What Leaders Can Do About It | Digital Transformation of Businesses | Scoop.it
I've recently come to believe that we're at a watershed moment in technology as it's applied to business. The aging, creaky model of centralized IT departments has been increasingly challenged by w...
Farid Mheir's insight:

More reading about the new role of the CIOs.


Also read about Disrupt IT, a book about the subject

http://amzn.to/1FBZsSB

or a previous blog post

http://sco.lt/9L8JMn 

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Jean-Marie Grange's curator insight, April 14, 2015 10:47 AM

It is getting more and more obvious that centralized IT is not the model of the future...

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Disrupt IT – a book about the transformation of the CIO Role

Disrupt IT – a book about the transformation of the CIO Role | Digital Transformation of Businesses | Scoop.it
A year ago I published the book Disrupt IT in which I defined a new model for IT that meets the needs of the digital business. The book also described seven principles that provide CIOs and Boards ...
Farid Mheir's insight:

Sounds like a good read for new CIOs, and those in position today.

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The Path to Success as a New CIO via @Accenture

The Path to Success as a New CIO via @Accenture | Digital Transformation of Businesses | Scoop.it

Key areas of focus for the early months of a CIO’s tenure should be:

  1. Understanding the impact of digital on every aspect of the business.
  2. Positioning oneself as the architect of innovation.
  3. Embracing the “We Economy” and understanding how to pull various internal and external pieces together into an effective digital ecosystem.
  4. Getting the IT team on board—with the right skills, and a solid understanding of the company’s current needs and future direction.
Farid Mheir's insight:

This pretty much spell "digital transformation" for a new CIO

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François DEMONGEOT's curator insight, April 5, 2015 12:33 PM

Without 4 (the It team) you risk to very quickly isolate your self. Digital is not yet the whole of IT , remember as well to have credentials in the 'old world'

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The Best Netflix Show You'll Never See: how netflix uses devOps

The Best Netflix Show You'll Never See: how netflix uses devOps | Digital Transformation of Businesses | Scoop.it
How DevOps helps Netflix keeps 53 million users worldwide binge-watching without a hitch.
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Why CIOs should be business-strategy partners via @McKinsey

Why CIOs should be business-strategy partners via @McKinsey | Digital Transformation of Businesses | Scoop.it
Our latest survey of business and IT executives finds that IT performance increases across the board when CIOs are involved in shaping business strategy. A McKinsey & Company article.
Farid Mheir's insight:

Full of data that shows how different the perspective is on the IT function. CIOs believe they should cut cost and run servers, when in fact non-IT executives expect IT to deliver data and analytics, even if it means growing their budget. Must read for anyone in IT.

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William Henderson's curator insight, February 27, 2015 9:00 AM

This article dovetails nicely with my last several posts concerning the transformation of the IT department. The majority of the article deals with the results of a McKinsey survey. To me here are two of the most important statements that summarize the survey:

 

*IT performance increases across the board when CIOs are involved in shaping business strategy.

*Few executives say their IT leaders are closely involved in helping shape the strategic agenda, and confidence in IT’s ability to support growth and other business goals is waning.

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CIOs Should Lead Digital Transformation

CIOs Should Lead Digital Transformation | Digital Transformation of Businesses | Scoop.it
I've saved the best for last in this series of posts on responsive IT. In our survey of 750 business and technology leaders (around 200 from IT and the remaining 550 from other parts of the busines...
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William Henderson's curator insight, February 15, 2015 2:43 PM

I read articles that stated the CIO position was going to become extinct. For now, I do not believe it. That is why this article makes so much sense to me. The CIO has to maintain a leadership position in this digital age. They should be at the table of every executive meeting when discussing strategy and tactics.

 

Here are two operative statements in the article that I think are very important and support my last two blogs concerning, in part, where IT should spend their time.

 

*As your business becomes more digital – whatever that means for you – job 1 is to figure out how to minimize or offload the things that are not central to this transformation as quickly as possible.

 

*CIOs who want to play this leadership role must get serious about changing how they spend their time.

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CIO Tech Priorities 2015 - IDG


Via marketingIO
Farid Mheir's insight:

Very thin but with some interesting stats nonetheless. especially the chart where IT spend is rising.

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marketingIO's curator insight, February 9, 2015 8:50 PM

What you'll find interesting is that MarTech is not mentioned. I don't know if its not on the radar, or it has been folded into the other categories. Whatever the case may be, know that the CIO's plate is pretty full.

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A two-speed IT architecture for the digital enterprise via @McKinsey

A two-speed IT architecture for the digital enterprise via @McKinsey | Digital Transformation of Businesses | Scoop.it
Delivering an enriched customer experience requires a new digital architecture running alongside legacy systems. A McKinsey & Company article.
Farid Mheir's insight:

Very much in line with the emerging concepts of systems of record versus systems of engagements (see http://sco.lt/5d1pD7 and http://sco.lt/8Blzhh) this paper presents the impact on IT organizations and processes: the need for 2 different speeds of operation.

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Jean-Marie Grange's curator insight, January 28, 2015 1:48 PM

The impact of going digital on the organization's IT Architecture and governance

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The Move from Systems of Record to Systems of Engagement via @forbes

The Move from Systems of Record to Systems of Engagement via @forbes | Digital Transformation of Businesses | Scoop.it
There's an ongoing discussion in the enterprise software world about "systems of record" vs. "systems of engagement."  Which do you have? "Systems of Record" are the ERP-type systems we rely on to run our business (financials, manufacturing, CRM, HR).  They have to be "correct" and "integrated" so all data is consistent. [...]
Farid Mheir's insight:

A strong example of the popularity of systems of engagement in the HR sector.


See also http://sco.lt/5d1pD7

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Selecting #ERP for Enterprise 2.0 and #SocialMedia Functionality

Selecting #ERP for Enterprise 2.0 and #SocialMedia Functionality | Digital Transformation of Businesses | Scoop.it

White Paper - Selecting ERP for Enterprise 2.0 and Social Media Functionality http://t.co/whsknP5TUR


Via Joan Tarruell
Farid Mheir's insight:

I like the idea of the white paper but unfortunately it is a thinly veiled  marketing brochure for IFS ERP. Nevertheless, it raises a few good points around ERP and E2.0 integration. In particular, just the thought of having access to real-time integration of chat and other social media features could prove beneficial in certain business environments.

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TechnoVision 2014- reference of 37 essential technology building blocks for 2014 via @rtolido @capgemini

TechnoVision 2014- reference of 37 essential technology building blocks for 2014 via @rtolido @capgemini | Digital Transformation of Businesses | Scoop.it

Furthermore, we are introducing TechnoVision 2014 to you in a gradual, stepwise way. To be more precise, we are releasing a building block every working day, ever since Monday the 4th of November. Each building block is described through a separate blog post on the CTO Blog with many contributions of Capgemini’s leading technology experts. By the end of December you should  be equipped with at least 37 interesting perspectives on the way technology will shape business change in the forthcoming year.

Farid Mheir's insight:

A good overview of technologies requires to have a digital business, with key insights from leaders at Capgemini.

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nXtshift's curator insight, December 10, 2013 2:51 PM

Some missing links in the model, but over the years proven to be a fairly good reference #nXtshift

Curated by Farid Mheir
Digital transformation technology consultant and Enterprise Architect. Works with business executives in the fields of eCommerce, Cloud, Web2.0, enterprise2.0, sourcing2.0