Digital Transformation of Businesses
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Digital Transformation of Businesses
A selection of documents, articles, papers, videos and other content for those interested in the transformation that is required when going 100% digital in an organization. I also try to highlight the impacts, both positives and negatives of that transformation. Like it? Please click "Recommend"
Curated by Farid Mheir
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When It Comes To Delivery, One Size Doesn’t Fit All (because 500 retailers = 97% of sales)

When It Comes To Delivery, One Size Doesn’t Fit All (because 500 retailers = 97% of sales) | Digital Transformation of Businesses | Scoop.it
With the recent announcement of Amazon Flex and rumblings about Uber expanding into delivery, all eyes are looking at the category, wondering who will win?
Farid Mheir's insight:

Some interesting nuggets in this article:

- pareto applies:  97% of eCommerce sales (295B$ of 304B$) come from 500 retailers only

- shipping is marketing: Amazon recognized that free 2-day shipping for Prime customers makes for a fabulous customer acquisition tool, therefore it considers shipping a marketing cost.


Plus you'll read about all the different shipping services available today.

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Immigration Overseas Reviews with No Complaints,'s comment, October 21, 2015 6:06 AM
Great Information
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#Amazon Running the U.S. Postal Service? Another #digitalFlip #disruption via @marcuswohlsen @Wired

#Amazon Running the U.S. Postal Service? Another #digitalFlip #disruption via @marcuswohlsen @Wired | Digital Transformation of Businesses | Scoop.it
Amazon's drive for global domination took on a new dimension today with the news that the world's largest online retailer now owns a day of the week.
Farid Mheir's insight:

Very cool piece on another digital flip, or how digital is transforming an industry. In this case, delivery services. The US post office - like all other post office service in the world - has seen shrinking volume of letters, mostly due to the prevalence of email in today's world. 


What if this marks the start of subsidized parcel delivery? As it was for letters, we could see this mark the beginning of an affordable parcel delivery, even in remote areas of the country. In the US it would be good. In Canada, it would be great and is pretty much essential, as the cost to deliver packages is astronomical.


Also consider reading this piece in the Washington Post where they rightfully point out that this use of a government body by a private sector company is something relatively new they label "reverse contracting".

Amazon’s brilliant plan to rescue the Postal Service and disrupt the shipping industry

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Same-Day Delivery not important, next-day delivery/pickup may be traditional retailer edge via @stratandbiz

Same-Day Delivery not important, next-day delivery/pickup may be traditional retailer edge via @stratandbiz | Digital Transformation of Businesses | Scoop.it

The proper URL is

http://www.strategy-business.com/article/00213?pg=all 

Farid Mheir's insight:

No surprise: customers are not willing to pay for delivery and they don't care much about same-day delivery. What is interesting is the analysis that this may provide an edge to traditional retailers, as they already have a network of stores close to where their customers are. 


Booz adequately stresses the need for retailers to transform their business in order to offer order delivery. The changes are profound as they impact not only technology but processes and people as well, which rarely like change... 


I believe Booz may have forgotten to mention that order pickup in stores may actually provide a better alternative than delivery does. That being said, the transform is as important for pickup as it is for delivery.


Moreover, the analysis misses one key element I believe: delivery (or pickup) adds costs that traditional retailers did not have before online shopping. That places them at cost disadvantage over online pure plays (even if those pure plays open distribution centers, as they will target lower cost facilities that are perfectly suited for delivery or pickup).

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Google Maps for Business- tracking people and machinery opens new opportunities via @google

Google Maps for Business- tracking people and machinery opens new opportunities via @google | Digital Transformation of Businesses | Scoop.it

With the Google Maps API, you can build powerful applications that track assets, alert based on geofences, and geolocate devices, all delivered through the familiar Google Maps interface. Find out how DHL streamlines their package delivery process using the Google Maps API.

Farid Mheir's insight:

If it is good enough for DHL to track its parcels and deliveries, or for Swiss railways to show the positions of their train in realtime, then why would it not be good enough for

  • tracking pharma sales reps in their daily rounds to medical offices?
  • showing where your cable repair guy (or plumber or electrician) is (and predict when he will arrive at your home)
  • locating rental equiment in the field (ok this assumes large rentals such as cranes as it probably needs some kind of cell phone with gps)?


In fact, any business that needs to track, inventory or display assets on a map must absolutely look into the google maps API and other solutions.

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Your Car Is the Killer App for Google Glass says @Wired

Your Car Is the Killer App for Google Glass says @Wired | Digital Transformation of Businesses | Scoop.it
Everyone wants to know what Google Glass is good for. I've figured it out: It's the killer app for your car.

Via Luigi Cappel
Farid Mheir's insight:

I think of delivery services but also of sales reps, and how glass could transform their daily lives. All the technologies have been there for a while - GPS, cell phone, live traffic feeds, detailed maps - but what glass does is change the proximity, from something that you have - in-car garmin GPS - or that you carry - Android cell phone - to something that you constantly wear and have in front of your eyes - litterally.

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Luigi Cappel's curator insight, April 19, 2013 10:05 PM

I don't think anyone would argue with you on the benefits of Google Glass for car navigation and the levelled playing field that would make it available for all budgets.

 

The issue to me is how to disable other applications while someone is driving and the easy answer is to identify with the camera if the user has a steering wheel in front of them and with the accelerometer and GPS that the vehicle is moving. 

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Google's Decision To Go Into The Local Delivery Business Is Just Bizarre

Google's Decision To Go Into The Local Delivery Business Is Just Bizarre | Digital Transformation of Businesses | Scoop.it
Self-driving cars, computerized glass, search, mobile phones, and... local delivery?
Farid Mheir's insight:

Also read Michael Elling comment and look back at my previous post which basically said that customers do not want same-day delivery.


That being said, there may be other good reasons why Google would like to enter same-day delivery: google self-driving cars. Google has a unique technology that can totally disrupt same-day deliveries by putting self-driving delivery vans on the streets. With those the economic model of same-day may become profitable. Moreover, Google may want to partner with local delivery firms, providing them with the infrastructure - Internet service plus self-driving tech - and let them go their way. They remain, after all, an engineering company.

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Judge: GPS tracking evidence can be used in burglary case - Athens NEWS

Judge: GPS tracking evidence can be used in burglary case - Athens NEWS | Digital Transformation of Businesses | Scoop.it
Athens NEWS Judge: GPS tracking evidence can be used in burglary case Athens NEWS The Athens County Prosecutor's office claims that a Nelsonville man who's charged with a string of burglaries made the rather serious mistake of committing them while...

Via Luigi Cappel
Farid Mheir's insight:

This guys was wearing an anckle bracelet but we can easily apply the same process to cell phones and apply the same principle to employees that are suspected of theft or of not being where they are supposed to be. For now, access to the GPS data in cell phones is a bit cumbersome but I would expect that digital businesses may require their employees to add special tracking apps in their phones - especially company-provided ones - and keep a record of their personnel.

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Luigi Cappel's curator insight, January 28, 2013 2:59 PM

Amazing that cases like this continue to waste time and money. You shouldn't need a scientist to confirm whether the GPS is accurate or not. This is everyday use technology. I assume there was more than circumstantial evidence, i.e. that he had stolen goods in his posession. 

 

It must be tough being a crook these days. So many only regret the fact that they got caught.

Curated by Farid Mheir
Digital transformation technology consultant and Enterprise Architect. Works with business executives in the fields of eCommerce, Cloud, Web2.0, enterprise2.0, sourcing2.0