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Digital Transformation of Businesses
A selection of documents, articles, papers, videos and other content for those interested in the transformation that is required when going 100% digital in an organization. I also try to highlight the impacts, both positives and negatives of that transformation. Like it? Please click "Recommend"
Curated by Farid Mheir
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Six key IT Trends for 2014 via @Accenture @jeanfdeschenes

Six key IT Trends for 2014 via @Accenture @jeanfdeschenes | Digital Transformation of Businesses | Scoop.it
Read about the six key IT trends that will shape technology business in 2014 according to Accenture’s Technology Vision
Farid Mheir's insight:

6 key technology trends, explained to business managers by accenture.

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Perfect Big Data example- House Hunting Season: 6 Key Trends That Search Reveals via @Google

Perfect Big Data example- House Hunting Season: 6 Key Trends That Search Reveals via @Google | Digital Transformation of Businesses | Scoop.it
Summer is peak season for home buying. This means businesses—from realtors to retailers—must be relevant and useful by understanding modern home buyers. What are they looking for? How do they find it? As real estate searching hit a high this year, we took a look at Google and YouTube data to see what we could unlock.
Farid Mheir's insight:

Stil wondering what Big Data is all about? Well here is a good example, coming straight from Google. It shows the kind of analysis one can perform when looking at millions of google searches focussed around the house hunting theme.


It can be a good indicator of market interest - and sometimes even provide early indicators as is the case with flu trends can be predicted by Google earlier than the CDC with as much precision.


The data can also be used to analyze differences in behaviour between age groups, regions, and other criteria. This is only possible because of the large dataset as it provides sufficient data to see meaningful patterns emerge. It can even show correlations that may be meaningful in related fields, here between real estate and interior design.


Also worth reading to understand the power of BigData:

- jawbone insight into recent earthquake: How did the Napa earthquake affect sleep? http://sco.lt/5S733Z

Bedtime Stories: Learning from Sleep Data- from #jawbone #StrataConf 2014 via @mrogati http://sco.lt/98dV8D

- google flu trends http://sco.lt/5x6g4n


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How did the Napa earthquake affect sleep?

How did the Napa earthquake affect sleep? | Digital Transformation of Businesses | Scoop.it
The Napa Earthquake was the strongest to hit Northern California in 25 years. See how it impacted the sleep of UP wearers in the Bay Area.
Farid Mheir's insight:

Data from wearable technologies can be mined in many different ways, here indicating the impact of an earthquake based on distance from epicenter. Wearables are starting to provide insights into phenomenons that they may not have been designed to do, and this is just the beginning. Similar to a story earlier this year from jawbone as well.


Bedtime Stories: Learning from Sleep Data- from #jawbone #StrataConf 2014 via @mrogati http://sco.lt/98dV8D


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Behind the huge cyberattack campaign in Latin America that no one has heard about via @qz

Behind the huge cyberattack campaign in Latin America that no one has heard about via @qz | Digital Transformation of Businesses | Scoop.it
For the past four years, a secret cyber-attack campaign, possibly state-sponsored, has been directed at several Latin American intelligence services, military, embassies and other government institutions. The Moscow-based cyber-security firm Kaspersky Lab, which claims to have unearthed the campaign, has given it a name: El Machete. According to Kaspersky, the attacks started in 2010. Its...
Farid Mheir's insight:

Interesting that cyber attacks are not a monopoly of USA, China and Russia, although they share similar features with the USA PRISM program and Israeli Flame and Stuxnet virus.


The Best Explanation Yet Of How The NSA's PRISM Surveillance Program Works http://sco.lt/8rWyDx


A world where everything is hackable via @Strata @acroll http://sco.lt/8pX85p


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What it feels like to be the last generation to remember life before the internet via @qz

What it feels like to be the last generation to remember life before the internet via @qz | Digital Transformation of Businesses | Scoop.it
Technology has a lot to answer for: killing old businesses, destroying the middle class, Buzzfeed. Technology in the form of the internet is especially villainous, having been accused of everything from making us dumber (paywall) to aiding dictatorships. But Michael Harris, riffing on the observations of Melvin Kranzberg, argues that "technology is neither good nor evil. The most...
Farid Mheir's insight:

A most important story for anyone interested with digital disruption and transformation it has on business and life. I am particularly interested in those books that explore the extremes of the spectrum, in this case "what did people do before the Internet". Questions like these, I find, help me better understand what we should do, today, when in the middle of a digital transformation.


Other than the book "The Shallows" I recommend the following read as well:


- What are the implications of near zero marginal energy costs to my business or Industry? via @franckDiana http://sco.lt/6oeWHJ

- Atos "No Email" Initiative Provides Valuable Lessons on Driving Big Change Through Social Collaboration http://gtnr.it/1l8GqPD


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Online Shopping Isn’t as Profitable as You Think via @hbr

Online Shopping Isn’t as Profitable as You Think via @hbr | Digital Transformation of Businesses | Scoop.it
Even Jeff Bezos wants to open a physical store.
Farid Mheir's insight:

Nice to hear a different viewpoint, especially when it is well argumented. The post fails to convince me however that eCommerce profitability is lower but it raises some valid points regarding omni-channel. Case in point: Apple has strong stores and a very good eCommerce engine. It can work in certain instances.

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Robotic suit gives shipyard workers super strength - health via New Scientist

Robotic suit gives shipyard workers super strength - health via New Scientist | Digital Transformation of Businesses | Scoop.it
Workers building the world's biggest ships could soon don robotic exoskeletons to lug around 100-kilogram hunks of metal as if they're nothing
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Return of the milkman makes food e-grocery business model viable? via @canadianGrocer @MarcWulfraat

Return of the milkman makes food e-grocery business model viable? via @canadianGrocer @MarcWulfraat | Digital Transformation of Businesses | Scoop.it
Peapod, FreshDirect and Winder Farms examples of companies who’ve found the right formula for online grocery
Farid Mheir's insight:

This article has some interesting data about the size of some e-grocers (Peapod = 550M$, FreshDirect = 25000 orders per week). It claims that the return of the milkman routes, delivering pre-defined orders weekly to its customers, will provide a business model that makes the e-grocery business realistic and profitable. I mostly agree.


Grocery is a regular (weekly, bi-weekly) shopping experience for most households, with repeatable products, brands and quantities. It is not an impulse buying experience, at least not for the staple products that fill our pantries and most of our fridge. For the rest, go to the store and hand-pick your vegetables, fruits, meat and bakery for that special Saturday night meal.


At some point, one retailer will figure it out and make replenishment of staple products its core e-grocery offering, blowing all its competitors out of the market. Winder farms does bring an interesting spin to the e-grocery experience but Amazon Fresh appears to be the only company to have truly cracked the model at scale (ie. with many thousands of SKUs delivered on a membership with price cuts on replenishment orders).

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Olivier Laborne's comment, July 30, 3:29 AM
I have always been surprised that even with the digital and the web, each continues to look only what happens on the continent. And you know that too. ;-)
So much going on in Europe and Australia for a long time on food online with different modes of operation and testing.
The online food is necessarily specific to each country because of what we eat and our way of life but it is also just a commonality between all peoples.
I do not agree on some points like : make impulse purchases is also possible on the online food and already working.
I have many other things to say but what is written is interesting,
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robots are now writing associated press quarterly earnings stories via @ap @lapresse @AInsights

robots are now writing associated press quarterly earnings stories via @ap @lapresse @AInsights | Digital Transformation of Businesses | Scoop.it
The Associated Press announced in an advisory to customers today that the majority of U.S. corporate earnings stories for our business news report will eventually be produced using automation techn...
Farid Mheir's insight:

I learned today in LaPresse+ that Associated Press now relies on software from Automated Insight to write its financial stories on corporate earnings. Stories are, for now, human verified before release but this soon will disappear.

Also of interest is that AI provides solutions to automate redaction of texts in multiple domains, from sports to website analytics (my picture above). I initially assumed this is along the same lines as the automated writing that the weather service has been using for years. But in fact it is not, as it appears to spit out text that appears to be written by a human, not by a machine. It draws from Big Data analysis to extract meaningful information that it then writes about. The AI website provides few examples that appear very "professional".


AI now advertises a "marketing" tool that specializes in the creation of marketing material. I assume this will mean more personalized "emails" in my inbox that will go beyond greeting me by name and also merge data that is global (the lettuce is on special this week) to the very personal (you should consider buying more fruits and vegetables and to encourage you we extend a 25% discount for the next 30 days on all our fresh produce section).


Whether this is good news or bad, I'll let you decide...

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oneworldmobile's curator insight, July 24, 4:12 PM

Operational efficiencies are eliminating human jobs. Where does that leave the employed of us?

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40 Maps That Explain The Internet

40 Maps That Explain The Internet | Digital Transformation of Businesses | Scoop.it

The internet increasingly pervades our lives, delivering information to us no matter where we are. It takes a complex system of cables, servers, towers, and other infrastructure, developed over decades, to allow us to stay in touch with our friends and family so effortlessly. Here are 40 maps that will help you better understand the internet — where it came from, how it works, and how it's used by people around the world.


Via Lauren Moss
Farid Mheir's insight:

no explanation required here.

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Deb Nystrom, REVELN's curator insight, August 22, 1:00 PM
Here's why the Internet works, "... because open standards allow every network to connect to every other network.  (So far...)   This is what makes it possible for anyone to create content, offer services, and sell products without requiring permission from a central authority.

It levels the playing field for everyone and it’s the reason why we have a rich diversity of applications and services that many of us enjoy today.

Source:  Internetsociety.org    ~  D 

Well Connected Mom's curator insight, August 22, 8:04 PM

Curious how the Internet started?  These maps of servers show the progression.

Coolwired's curator insight, August 31, 10:04 AM

This informative site sheds light on the pervasive workings of the Internet.

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List of 252 eCommerce stores in Canada via @sincever @CedricFontaine

List of 252 eCommerce stores in Canada via @sincever @CedricFontaine | Digital Transformation of Businesses | Scoop.it

Je me suis dit que ce serait une bonne idée de faire l’exercice de lister des sites de eCommerce au Québec, voire au Canada.

On a l’impression de pouvoir les compter sur les doigts mais quand on s’y intéresse un peu finalement on se rend compte qu’il y en a beaucoup!

J’en liste actuellement 252 (et 5 déplacés pour cause de fermeture), qui dit mieux? Vous trouvez cette liste intéressante? Tombez sur une boutique fermée? Dites-le dans les commentaires et aidez-moi à faire grandir cette liste, à me faire découvrir d’autres boutiques en ligne. Cette liste sera fréquemment mise à jour au fur et à mesure de mes découvertes.

Farid Mheir's insight:

Nice list of mostly local eCommerce online boutiques in Quebec and Canada.

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Google Strikes Smart Contact Lens deal to track Diabetes and Cure Farsightedness

Google Strikes Smart Contact Lens deal to track Diabetes and Cure Farsightedness | Digital Transformation of Businesses | Scoop.it
With Glass and Android Wear, Google has already invested a lot of time and resources into developing the next-generation of wearables, but it's another of its eye-focused projects that has today received its first major boost.

Via TechinBiz
Farid Mheir's insight:

Strangely I never wrote about this but it certainly is worth a mention because Google has now made very strong moves towards "atoms and not bits" as Sergei Brin put it a few days ago, stating that Google has invested in search (bits) for a long time and is now complementing its focus to physical devices (atoms) such as the self driving car or here the contact lens.


This story is of particular importance as it shows that Google is not in the business of making contact lenses (or cars) but providing the R&D to disrupt industries that are not making the radical shifts they can by using digital technology.


Also consider:.

[INFOGRAPHIC] The Existing Wearable Technology Landscape via @WearableWorld http://sco.lt/7pTHPN

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Pier Bécotte's curator insight, July 16, 9:31 AM

Google frappe intelligente lentilles de contact accord pour suivre le diabète et fixer l'hypermétropie

IV Technology's curator insight, July 18, 11:18 AM

siguiente paso es hacer diagnosticos con scaner y que se prenda una luz roja para que vayamos al servicio.... Hospital

Rossana Moreno's curator insight, July 22, 9:58 AM

Propuesta interesante

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#mustRead for digital technologists: @ThoughtWorks Technology Radar

A global software company focused on software design and delivery. We provide professional services and products and leading thought on Agile and Continuous Delivery.
Farid Mheir's insight:

This remains a must read to keep on top of new development tools, platforms, techniques and frameworks.

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Content Marketing Team Matrix identifies skills and roles for an org chart via @Econsultancy

Content Marketing Team Matrix identifies skills and roles for an org chart via @Econsultancy | Digital Transformation of Businesses | Scoop.it

Via iNeoMarketing
Farid Mheir's insight:

Useful reference when creating marketing organization charts. Helps identify roles, responsibilities and titles.

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iNeoMarketing's curator insight, August 27, 7:56 PM

Outstanding assessment of an "A Team" for Content Marketing, if you have the budget. If not, it's a great approach on how to consolidate your team's responsibilities.

Cannon Technology's curator insight, August 28, 11:19 AM

What a great chart to see how the marketing departments of some of  the larger corporate entity''s are using as a reference for evolved positions to adapt to todays trends.

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Edward Snowden: The Untold Story via @WIRED #mustread

Edward Snowden: The Untold Story via @WIRED #mustread | Digital Transformation of Businesses | Scoop.it
The message arrives on my “clean machine,” a MacBook Air loaded only with a sophisticated encryption package. “Change in plans,” my contact says. “Be in the lobby of the Hotel ______ by 1 pm. Bring a book and wait for ES to find you.”
Farid Mheir's insight:

A very good story that reveals some new information about what Snowden knows and has done. Very informative and well written.

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PSFK Future Of Retail 2014 Report

In this year’s Future of Retail Report, PSFK Labs’ fourth annual production of the report, we’ve brought together two interconnected themes that provide a foun…
Farid Mheir's insight:

Very strong overview of digital retail innovations. The presentation is peppered with youTube videos of presentations that are, for the most part, informative and easy to listen to.

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The Data Brokers: Selling your personal information via @60minutes #mustsee

The Data Brokers: Selling your personal information via @60minutes #mustsee | Digital Transformation of Businesses | Scoop.it
Steve Kroft investigates the multibillion-dollar industry that collects, analyzes and sells the personal information of millions of Americans with virtually no oversight
Farid Mheir's insight:

A very well researched overview of the data privacy issues that we face online. The report exposes in very simple terms how your personal information is being collected as you browse the Internet.


More on this topic here

http://www.scoop.it/t/digital-transformation-of-businesses/?tag=Privacy


And also a specific post I wrote a while back on the tool featured during the interview:

What is behavioural tracking? @gary_kovacs explains in 9min video: Tracking our online trackers via @TED #mustsee http://sco.lt/6nVELB


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Taxi firm Uber to deliver groceries- brings crowdsourcing to delivery?

Taxi firm Uber to deliver groceries- brings crowdsourcing to delivery? | Digital Transformation of Businesses | Scoop.it

Taxi and private car hire service Uber has launched a grocery delivery service in the US.

The Corner Store facility is available as an option via its main smartphone app and covers more than 100 items.

The products are competitively priced against high street stores, and there is no delivery fee.

The service is an "experiment" limited to Washington DC at this time, but it makes them the latest in a series of tech firms to move into the sector.

Farid Mheir's insight:

Weird concept (see my other posts on same day delivery). But with the right kind of SKUs and proper relationship with retailers (they prepare the orders and the Uber driver delivers during slow periods of the day), it may make sense. The trial may help figure this out. But is grocery the right SKU to target first? Shouldn't pharmacy, HABA, alcohol, make more sense?


See also:

- A review of same-day delivery by Google, Amazon, Instacart fails to show how it makes money via @delray http://sco.lt/7Z6OLx

- Amazon’s now shipping on Sundays - will rescue US Postal Service + disrupt shipping industry? via @washingtonpost http://sco.lt/8g1601

- Same-Day Delivery not important, next-day delivery/pickup may be traditional retailer edge via @stratandbiz http://sco.lt/4wpmQT

and others on same-day delivery

http://www.scoop.it/t/digital-transformation-of-businesses?q=same+day+delivery 

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2013 Survey of Digital Technology and Internet Use shows Canadian business buy but don't sell online

2013 Survey of Digital Technology and Internet Use shows Canadian business buy but don't sell online | Digital Transformation of Businesses | Scoop.it
Farid Mheir's insight:

This study puts numbers to facts we already knew: businesses buy online but have yet to sell online. What a shame.


Also a good summary piece in La Presse+ this morning, with some good charts (in french).

http://plus.lapresse.ca/screens/a869fd37-41ef-42a6-a38e-b64d95b1cd7d%7C_0.html

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This year’s freak spate of crashes doesn’t mean air travel’s getting more dangerous via @quartz

This year’s freak spate of crashes doesn’t mean air travel’s getting more dangerous via @quartz | Digital Transformation of Businesses | Scoop.it
Air Algerie's crash over northern Mali marks the third horrific airline crash in a week. If, as is assumed, all 116 people on board died in the accident, that will put the airliner death toll at 461 in just seven days. And if that wasn't enough to put a person off flying, there's the fact that these disasters...
Farid Mheir's insight:

Has nothing to do with digital transformation but with recent plane crashes and vacation around the corner, always a good data point to have...

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16 Heatmaps That Reveal Exactly Where People Look- from ads to websites to resumes

16 Heatmaps That Reveal Exactly Where People Look- from ads to websites to resumes | Digital Transformation of Businesses | Scoop.it
The eyes tell all.
Farid Mheir's insight:

Very interesting but how many companies actually invest in eye tracking studies... or leverage the knowledge that it brings?


Also worth reading

- Optimize Content Access by Leveraging Data Emerging from Eye Tracking Studies http://sco.lt/5BwTL7

- See Your Website with the Eyes of a First-Time Visitor: Peek http://sco.lt/7iskiH


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What are the implications of near zero marginal energy costs to my business or Industry? via @franckDiana

What are the implications of near zero marginal energy costs to my business or Industry? via @franckDiana | Digital Transformation of Businesses | Scoop.it

The focus on disruptive scenarios continues in the next several posts with a look at the work of Jeremy Rifkin and his recent book titled The Zero Marginal Cost Society. In his book, he describes t...

Farid Mheir's insight:

Great overview of the book title The Zero Marginal Cost Society, which will most likely find its way into my vacation reading list...

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Amazon's Kindle Unlimited all-you-can-read for $10/mth: how many subscriptions will I need?

Amazon's Kindle Unlimited all-you-can-read for $10/mth: how many subscriptions will I need? | Digital Transformation of Businesses | Scoop.it
After teasing us with a possible launch, Amazon has confirmed Kindle Unlimited, its all-you-can-read e-book subscription service. For $9.99 per month,
Farid Mheir's insight:

10$/month for 600k books, sounds like a good deal to me, a way to bypass and even maybe make the local library useless. But wait, I already have a netflix subscription for videos, google drive for files and documents, videotron for cable tv. And many more to come in the future. When will this end?


Surely I won't be able to subscribe to all these different subscriptions! What will I do? Or more precisely, what offer would make sense? Will there be a "generic" content subscription that will allow me, say for 20$ or 40$ per month to have access to multiple sources of content, from movies to books to documents to tv programme. A global content aggregator - not Apple nor Amazon nor Yahoo as I assume these guys will certainly offer it at a discount - that will provide content. Just digital content, aggregated across all the many providers. Kind of like a telecom provider that will manage my "content roaming", allowing me to pay "content roaming charges" when access content that is not part of their library.

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Mike Lewis's curator insight, July 19, 9:36 AM

Will this strategy disrupt book sellers even more?

Rick Garza's curator insight, July 19, 9:39 AM

For those who plunk $20 to $40 per month on buying ebooks, this may be something to consider.

Readers are leaders.

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The Nine Elements of Digital Transformation via @mit @capgemini MIT Sloan Management Review

The Nine Elements of Digital Transformation via @mit @capgemini  MIT Sloan Management Review | Digital Transformation of Businesses | Scoop.it
Digital advances create opportunities for companies to redefine nine key areas of their operations.
Farid Mheir's insight:

This is an amazing guide to help determine where to perform digital transformation in an organization. Extracted from a larger report by Capgemini-MIT, this model helps frame the discussion to determine where in an organization the digital transformation will have the biggest impact.


Also read:

- References for Digital Transformation http://sco.lt/5XWcqn

- Companies that embrace "digital" are 26% more profitable, and +12% market valuation via @capgemini http://sco.lt/4wa7ZB

CEOs need a digital vision & 100% digital value chain from sourcing to sales support via @Accenture http://sco.lt/9I4XU9

- Digital tools can help manufacturing companies cut costs by 30% and bring additional benefits via @capgemini http://sco.lt/8hjspt

- Digitizing Banking Back Office = 30% cost savings but requires people-process-tech-business combo via @capgemini http://sco.lt/8hqTs9

- Consulting Digital Transformation Review No. 5- UPS, ABB and others via @Capgemini http://sco.lt/6L8Rn7

- Digital Transformation: A Road-Map for Billion-Dollar Organizations via @capgemini @mit http://sco.lt/8WQYnR
- Accelerating Digital Transformation: Understanding and Setting Up a Digital Services Unit via @AlanOnFS http://sco.lt/5x0e8H


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The key to growth? Race with the machines via @ted

The key to growth? Race with the machines via @ted | Digital Transformation of Businesses | Scoop.it
As machines take on more jobs, many find themselves out of work or with raises indefinitely postponed. Is this the end of growth? No, says Erik Brynjolfsson -- it’s simply the growing pains of a radically reorganized economy. A riveting case for why big innovations are ahead of us … if we think of computers as our teammates. Be sure to watch the opposing viewpoint from Robert Gordon.
Farid Mheir's insight:

An amazing 10 minute video that highlights all the key elements to demonstrate that we are at the beginning of a major digital transformation. With parallels from the electricity revolution in the 1900s, where it took 30 years for productivity to improve, Erik shows why we are facing a similar path with computers.


It fails, unfortunately, to show what the future may look like or offer suggestions that highlight what may come next. A great talk nevertheless.

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