Tired of hearing about the wonders of collaboration? Do the words "social business" make you cringe? Sure, you’ve heard stories about the innovation that sharing can bring, but your company is different. 
Contagious exists to simplify, filter and to advise. It is the global marketing industry's early warning system; an intelligence service for those wanting to keep ahead of this constantly shifting landscape. 
Leading a brand? Thinking about how to create a long term integrated communication platform? 
If you're looking to boost engagement with your brand on Facebook, know that 70 percent of interactions occur within 60 minutes of a post. 
There’s a good chance you’re reading this article during your workday as a distraction from whatever it is you’re supposed to be focusing on at work right now. 
And then you have Google+, the newest addition to a increasingly cluttered social network realm. But where does it fit in exactly? 
According to a 2011 AIIM survey, over 50% of organizations now consider social business to be imperative or significant to their business goals. 
As time goes on, one of the more interesting trends that continues to happen with surprising regularity is how frequently new business model... 
The new way of communicating is not about Social Networks, Community Managers, complex technologies, the social-hype or last-generation software. It’s actually something basic, something simple. 
Over the years, customer service has been something of a paradox within the organization. 
Over the past three years I've invested a lot of time and energy figuring out how digital channels, specifically social media, can be used to achieve business objectives. I've received a number of requests to summarize what I've learned. 
Data revealed by TNS Digital Life found that 61% of UK consumers do not want to engage with brands in their social networks, a figure that is slightly above average (57%) from other developed markets studied. 
Given the tension between these two, where should CIOs take their organization? That’s the difficult question, given that CIOs can only have so many top priorities. |
A rather rare beast is the content strategist: at the time of writing, only 763 people on LinkedIn use the phrase in their current job title. 
A few months ago I put up a post on the many faces of social CRM which basically looked at how various organizations are visually explaining and describing social CRM. I thought it would be interesting to take a similar look at Enterprise 2.0. 
I am fed up with digging for consumer insights. More precisely, I am fed up with the assumption that one can dig for consumer insights. 
At the ACT-IAC 2011 Executive Leadership Conference, ITIF president Rob Atkinson presented on the importance of innovation in IT and government leadership in IT practices. 
How do you write a successful blog? Can blogging really bring in business, and if so, how? What should you write about to attract potential customers? 
Analysts speaking at Enterprise 2.0 say Microsoft's collaboration platform is more than a portal, but less than a social network. 
The king is dead! Long live the king! The iPhone has taken over as the leading smartphone in the enterprise, according to mobility solutions company iPass. 
It dawns on me that we are a world of fledgling tv stations. 
Thanks to rapid technology adoption, consumers are changing how they read, watch, listen, play, communicate, and shop. 
Many companies we work with don't have a digital strategy, or if they do, it's based on "old" internet thinking around basic chores like keeping their website up to date. 
Jetstar is the first airline to offer preloaded iPads in its in-flight entertainment lineup, available on selected Australian and New Zealand routes. |
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