One way to personalize your hospital and humanize healthcare is to pick people at your facility, shadow them, then tell their stories.
Not sure which stories to tell about your business? Then try this technique: pick one person in your company, or one client/customer, shadow them, and tell their story. This article shows you how by offering a story and an example of how a healthcare company did just this.
It's a great win-win: you have a story, they feel great.
Thank you to fellow curator @maxOz for sending me this article!
Via Karen Dietz