digital divide information
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digital divide information
the difference between groups in the use of technology , digital literacy, technology literacy, information literacy, information gathering
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Rescooped by Bonnie Bracey Sutton from New Customer - Passenger Experience!

Navigating the new digital divide

Navigating the new digital divide | digital divide information |
Deloitte Digital's third digital influence study explores the widening divide between consumers' expectations and retailers' ability to deliver on them.

Via Eric_Determined / Eric Silverstein
Eric_Determined / Eric Silverstein's curator insight, May 14, 2015 10:21 PM

Digital interactions are expected to influence 64 cents of every dollar spent in retail stores by the end of 2015!

Deloitte shares valuable insight in this #infographic

#Mobile influence plays a critical role.

"Consumers usage of smartphones in-store for price checking declines by 30 percent since last year. Consumers are likely advancing in their sophistication - using mobile more often for inspiration and idea generation earlier in their shopping process, and not simply as price comparison vehicle."

Andria Younger's curator insight, May 15, 2015 9:48 AM

Do you manage customers digital expectation?

Sue Walsh's curator insight, May 17, 2015 7:36 PM

The divide certainly is widening ... however I propose that a new breed of digital entrepreneur (who gets the customer) is appearing ... and they are the ones starting to close the gap!!  

Rescooped by Bonnie Bracey Sutton from Great Teachers + Ed Tech = Learning Success!!

Mobile Learning Report Infographic

Mobile Learning Report Infographic | digital divide information |
The Mobile Learning Report Infographic provides a few interesting tidbits from The eLearning Guild's newest research report, Making mLearning Usable: How We Use Mobile Devices.

Via Tom D'Amico (@TDOttawa) , Valerie Chernek
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