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Want Success? The One Essential Leadership Skill That Storytelling Helps With

Want Success? The One Essential Leadership Skill That Storytelling Helps With | Digital Brand Marketing | Scoop.it
Big ideas are important, but being a good listener is just as critical a skill to develop.

Via Karen Dietz
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Karen Dietz's curator insight, February 3, 3:40 PM

DDI just released this study (15,000 participants at 300 companies in 18 countries) and which skills wins hands down?


Empathy.


Even more surprising, only 40% of those surveyed were assessed as being able to listen and respond with empathy. Ouch!!


What's the best way to build empathy? Through sharing stories. Check out the research https://www.youtube.com/watch?v=q1a7tiA1Qzo


But that also requires skills in story listening. Yes, listening to a story requires different behaviors that just listening to conversation, which Lori Silverman and I talk about in our bestselling book "Business Storytelling For Dummies".


And anyway, most people don't listen well anyway. Instead of deeply listening we're having a monologue with ourselves of what we are going to say in return.


So share lots of stories and use your story listening skills. These are what make an impactful and influential leader.


This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it. Follow her on Twitter @kdietz

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Inside Scoop: Communicating Strategy With Stories -- Part 1

Inside Scoop: Communicating Strategy With Stories -- Part 1 | Digital Brand Marketing | Scoop.it
Today’s post is part one of a transcript from my recent interview on the Voice America Business Channel show ‘Story Powered’ hosted by Lianne Picot.

Via Karen Dietz
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Karen Dietz's curator insight, April 10, 2015 12:06 PM

In this radio show business story professional Lianne Picot is interviewing another business story professional -- March Schenk from Anecdote in Australia -- about the link between storytelling and strategy.


It's a great show and I really like how Lianne kicks off the session with a story about research documenting how storytelling boosts productivity.


Mark shares with us more about story listening, triggering stories, and how stories make strategies come alive and actionable.


Enjoy the show!


This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it 

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TED $1million Prize in 2015: Dave Isay of StoryCorps wins!!

TED $1million Prize in 2015: Dave Isay of StoryCorps wins!! | Digital Brand Marketing | Scoop.it
“I’m a storyteller.” It’s a sentence that can be found in a wide variety of TED Talks -- because, really, it is the heart of what we do. This is why, for the 10th anniversary of the TED Prize in 20...

Via Karen Dietz
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Karen Dietz's curator insight, March 11, 2015 6:08 PM

Woo hoo! Go Dave Isay! Isay is the founder of StoryCorps and he just won the million-dollar TED Prize in 2015.


As a Folklorist, his work is close to my heart -- because that's what Folklorists do--collect stories. The stories StoryCorp has collected all go to the Library of Congress where my Folklorist buddies handle them with care.


To go right along with the other post I curated today on story listening, here's what Isay has to say about StoryCorp: "...he sees StoryCorps as primarily about listening. 'Listening is generosity,' he tells us. 'Listening to someone else closely is one of the most valuable gifts we can give to another human being.'


Amen to that. Congrats Isay! Go read the post to learn more about StoryCorps and what TED has planned for him. Oh happy day, happy day :))


This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it

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A Storytelling Secret -- My Best People Leadership Lesson: The Art of Giving

A Storytelling Secret -- My Best People Leadership Lesson: The Art of Giving | Digital Brand Marketing | Scoop.it

Many years ago, I was in the office of one of my former bosses for my annual review. He was very diplomatic and shared that he was happy with my work. When he asked me, “Do you have any questions?” By nature, I am big on adding the word self between the words –“constant improvement”. So, I replied...


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Karen Dietz's curator insight, February 10, 2015 8:14 PM

Article Link: https://www.linkedin.com/pulse/best-people-leadership-lesson-i-learnt-from-my-former-karthik-rajan 


My LinkedIn buddy Karthik Rajan put together this thoughtful post that gets to the heart of business success: listening for people's strengths and reflecting that back to them.


Sounds easy, or like a nice platitude. But Rajan shares a story that brings it to life, where we can see ourselves easily following his tip. Aha! Great storytelling is at work :)


OK -- but other than that, what has this post got to do with business storytelling??!!


Well, the best way evoke the best stories/qualities from people is to simply acknowledge the best of what you experience with them. Why? So they can experience their magnificence in your presence. And you can experience their magnificence when you are with them. Relationships spiral up, and so does the quality of work.


What does it cost you? Not much, as Rajan points out. In the end, by deeply listening you will discover amazing things about people. And about yourself, interestingly enough.


Of course, this is not a practice where you say one thing, and then turn around to say the opposite about a person behind their back. Someone did that to me recently. That's just lip service that we want to avoid that when we can.


I love story listening and appreciating the best about a person in return. It's a great way to be in a place of constant discovery, celebration, and heart. We can all do the tactical and practical. This other takes work -- but the rewards are great.


Go read the article, follow Rajan's advice, and get your story listening/appreciation gear on. You'll be glad you did :)


This review was written by Karen Dietz for her curated content on business storytelling at http://www.scoop.it/t/just-story-it 

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Become A More Powerful Story Listener With This Exercise

Become A More Powerful Story Listener With This Exercise | Digital Brand Marketing | Scoop.it
Inspired by a Quaker practice.

Via Karen Dietz
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Art Jones's curator insight, December 7, 2014 11:38 AM

The ability to craft a thought provoking question is the best way to begin a conversation and the very best way to establish a basis for being an engaged listener. This HBR article suggest that with employee engagement trending lower and lower the best ways to reverse the trend is through listening.


Excerpt:

Deep engagement does not begin with getting people to listen to you; it begins when you really listen to them. Powerful listening is one of the rarest executive practices today, not because of a lack of skill – although that is often the case – but because it’s a skill that’s under attack from social media, smart phones and the ubiquitous expectation of instant reactions. Have you ever been in the middle of a conversation when the other person just started checking his phone? Of course you have. We have a listening famine going on and it’s a shame, because in a knowledge age, so much value creation lies in the ability to figure out what’s important—by listening.

Barbara Ganley's curator insight, December 10, 2014 9:13 AM

As Richard Kearney put it, "It takes two to story..."

Miguel Paul Trijaud Calderón's curator insight, January 4, 2015 6:36 AM

Deep engagement does not begin with getting people to listen to you; it begins when you really listen to them.; The Clarness Comittee

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Stories: Why Doctors Need Them

Stories: Why Doctors Need Them | Digital Brand Marketing | Scoop.it
In an era of systematic clinical research, medicine still requires the vignette.

Via Karen Dietz
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Karen Dietz's curator insight, October 22, 2014 3:51 PM

Here is an article about stories from a completely different field -- psychiatry -- with some key insights about storytelling for us all.


These insights are not about how to use stories in therapy (narrative therapy), nor are they about the psychological inner workings of storytelling that make people buy stuff.


Instead, this article by Peter Kramer, a clinical professor of psychiatry at Brown University, points out the value of stories and vignettes as an important counterbalance to the prevailing "narrow, demanding version of evidence-based medicine". He also discusses how far stories should inform medical practice.


Kramer goes on to list the number of reasons why doctors of all types need storytelling in medicine.


The reason I was particularly struck by is that stories can set a research agenda. Whoa -- that's new. He then goes on to give a perfect example of how this can, and has, happened.


Another reason to embrace stories is the risk of moving toward a monoculture of treatment based on narrow data. As Kramer says at the end of the article, "We need storytelling, to set us in the clinical moment, remind us of the variety of human experience and enrich our judgment."  Well said.


What are the implications for businesses? Well, we need stories to counterbalance big data, to help discover and set new research agendas with customers and competitors, and the like.


Go read the article for the other reasons why medicine needs storytelling because each point applies to the business world too.


This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it 

Jeremy Pollard's curator insight, October 23, 2014 4:52 PM
I love the simple, direct power of a story. Stories 'click' open circuits in our brain that help us hear, and think differently.
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How Social Is Your Ecommerce Website? Nope Not Social Enough - How To Fix via @HaikuDeck

How Social Is Your Ecommerce Website? Nope Not Social Enough - How To Fix via @HaikuDeck | Digital Brand Marketing | Scoop.it

Social & Mobile Ecommerce
Ecommerce is being transformed by social and mobile. The implications for merchants are VAST. How your Ecommerce site creates conversations and digitally listens will determine its value. No matter how social your online store it isn't social enough for the immediate future.This Haiku Deck can help your site do things like:

* Create conversations that lower costs and increase profits.
* Build an online community.
* Learn to listen "digitally".
* Scale your store to the next level.
* Create an engine that mines User Generated Content.

Can your store be too social? Not so much as it turns out.


Via Martin (Marty) Smith
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Martin (Marty) Smith's curator insight, September 6, 2014 11:00 AM

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malek's curator insight, September 7, 2014 6:51 AM
3. People don't BUY brands, they FOLLOW them. 

Today’s social media revolution is about engagement and content - the consumer is generating content, sharing, distributing, and being the medium.

 Advertising told stories - social media is about getting others to tell stories for us.

Rescooped by Os Ishmael from Just Story It! Biz Storytelling
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A Very Simple Way to Hear the Best Stories

A Very Simple Way to Hear the Best Stories | Digital Brand Marketing | Scoop.it
Everyday your team is doing great work.  Sometimes you miss their stories.   Some folks will go home and tell their stories around the dinner table.  Others can't, or won't.

Via Karen Dietz
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Karen Dietz's curator insight, October 10, 2013 7:57 PM

Now after all the heavy lifting of responding to John Hagel's blog post on storytelling (see the last 4 posts on 10/9 and 10/10) here's a great article on the simplest way to listen to and find great stories in your business or organization.


Easy peasy! Enjoy --


This review was written by Karen Dietz for the Just Story It curation on business storytelling at www.scoop.it/t/just-story-it 

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How To Develop Your Signature Voice -- For Better Storytelling

How To Develop Your Signature Voice -- For Better Storytelling | Digital Brand Marketing | Scoop.it
People are drawn to and influenced by leaders who communicate authentically, easily and effectively. How do you become one of these leaders?

Via Karen Dietz
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Karen Dietz's curator insight, July 23, 2013 9:26 PM

Here is a 60 minute podcast that is really great. I like how the speakers speak slowly but not too slow that you are bored. And the presentation isn't too fast that you are scrambling to take notes.


I curated this because all of us need to develop our signature voice. When you are authentically sharing your stories and connecting with your audience, that is what you are doing -- conveying your signature voice. This is distinct to you.


But what I really like about this podcast is that it focuses on your voice and how to develop it. In addition to the presenters defining 'signature voice', they also define executive presence, debunk a few myths about presence and leadership (like one size fits all), and they talk about specific communication strategies to develop your signature voice.


Better yet, the presenters (Amy Jen Su and Muriel Wilkins) give examples. Yahoo!


And what strikes me as I listed to this is that in coaching leaders in storytelling, we cover all that the presenters go over. Which means that every business, in mastering storytelling, is also mastering leadership and executive presence. And this is a good thing!


This podcast and accompanying slides -- even though they never mention storytelling -- is chock full of great info and tips that you will be able to put into practice. You will be a better storyteller and a better leader!


This review was written by Karen Dietz for her curated content on business storytelling atwww.scoop.it/t/just-story-it

Rescooped by Os Ishmael from Just Story It! Biz Storytelling
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3 Habits Of Quiet Yet Effective Leaders That Develop Storytelling Skills

3 Habits Of Quiet Yet Effective Leaders That Develop Storytelling Skills | Digital Brand Marketing | Scoop.it
Brash and egotistical leadership only takes you so far.

Via Karen Dietz
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Karen Dietz's curator insight, October 28, 2015 3:48 PM

This is a companion article to the previous scoop on the 5 benefits of story listening. This post, however, is about how quiet or humble leaders succeed.


For many of the leaders I coach, the underlying assumption is learning storytelling skills to they can make a splash, be memorable, visible, and 'out there'.


Yet I've also worked with plenty of leaders who are introverted, quiet, and less concerned about a grand entrance. Both types of leaders can be engaging, charismatic, and very powerful.


What I like about this post is that it talks about 3 habits those quiet leaders share that make them successful. Actually, any leaders can adopt these habits, and I love learning more about what the quieter ones do.


Part of their habit routine includes listening thoughtfully, and focusing on appreciation. The article by Chris Barez-Brown shares more about the 3 habits, and gives solid examples to illustrate the points.


Enjoy this post and continue to round-out your leadership skills.


This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it @kdietz

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The Other Side of Storytelling: Listening | Chronicle of Philanthropy

The Other Side of Storytelling: Listening | Chronicle of Philanthropy | Digital Brand Marketing | Scoop.it

StoryCorps founder and 2015 TED Prize winner of $1 million, Dave Isay, believes a genuine conversation can make a difference – and his group has created an app to facilitate those talks.

 

"When’s the last time someone listened to you? Really listened carefully? A time when the person listening wasn’t trying to get something out of you? How did it feel?


Maybe you felt understood. Appreciated. Noticed. Chances are, it felt pretty good.

 

It’s a special experience, especially for people who have been made to feel that they don’t matter. And it’s at the heart of StoryCorps, the nonprofit that provides people of all backgrounds and beliefs with the opportunity to record, share, and preserve the stories of our lives.

 

That mission got a boost last month when the organization launched the first version of its mobile app. The tool enables users to record an interview, take a picture to accompany it, and then tag and share the story. And like the rest of StoryCorps’s more than 50,000 recordings, stories uploaded using the mobile app during its first year will be archived at the American Folklife Center at the Library of Congress. They will also appear on the new storycorps.me website.

 

The app was announced when StoryCorps founder Dave Isay was awarded the 2015 TED Prize by the global ideas nonprofit, granting him $1 million and the support of the TED audience to carry out a wish. He asked for help so that “anyone, anywhere, can easily record a meaningful interview with another human being, which then will be archived for history.”

 

Read the full article to find out more about:

where to download the free mobile appwhy the app is more than just the technicalitieslink to watch Dave Isay’s TED Prize talk and how to follow the progress of his wish on the TED blog
Via Kim Zinke (aka Gimli Goose)
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Kim Zinke (aka Gimli Goose)'s curator insight, April 9, 2015 7:12 PM

The app looks clean and easy to use.  There's lots of information, and links to the app, on the https://storycorps.me/ site.


There are also lots more resources, like interview questions, and stories to listen to on StoryCorps main site.

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This makes sense: 4 Levels of Story Listening

This makes sense: 4 Levels of Story Listening | Digital Brand Marketing | Scoop.it
Follow links for: Chinese - Español People often ask scribes how we do what we do. There is the short answer: "We draw while people talk..." And then there is another way of thinking about it, whic...

Via Karen Dietz
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Karen Dietz's curator insight, March 11, 2015 5:55 PM

Here's an very interesting blog post that friend and colleague Mary Alice Arthur in Denmark pointed me to. It's a blog talking about scribing -- or graphic facilitation. Scribing is where trained professionals visually capture the proceedings of a meeting or conference in real time on whiteboards or long panels of paper on the wall. It's amazing to watch and is a fantastic way to capture all that happened in a meeting.


This particular post presents Otto Scharmer's 4 levels of listening and talks about the connection to storytelling. I've always talked about "deep listening" in my client workshops and coaching. This is what I mean by that.


The author also constructs the 4 levels of scribing which actually maps the experience of storytelling. Awesome!


This is a short post but really good. I hope you get several "ah-hah's" by reading it.


This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it

Rescooped by Os Ishmael from Marketing Revolution
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Social Media Marketing: Do You Have A Tin Ear? via @Curagami

Social Media Marketing: Do You Have A Tin Ear? via @Curagami | Digital Brand Marketing | Scoop.it

Social Media: It’s The conversation, stupid Are You Listening? Why is it so hard for institutions and companies to listen? Here is a sequence of social marketing I created to support the James Cancer Hospital that underscores how listening creates opportunity in a social / mobile / connected time. 


Via Martin (Marty) Smith
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Rescooped by Os Ishmael from Just Story It! Biz Storytelling
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Why Any Leader Should Embrace Story Listening Before Storytelling

Why Any Leader Should Embrace Story Listening Before Storytelling | Digital Brand Marketing | Scoop.it
“What I’ve seen is a leader doesn’t start with storytelling, they start with story listening.” -John Maeda, Design Partner, KPCB During the past two years, B2C as well as B2B marketing leader…

Via Karen Dietz
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Zeb WATURUOCHA, PhD's curator insight, October 31, 2014 1:00 AM

It is true that if you don't listen to me, I will not listen to you though I might pretend to be listening because you are my boss.

Raymond Godding's curator insight, October 31, 2014 4:01 PM

Leiders die beweging tot stand willen brengen, beginnen met luisteren voordat ze gaan vertellen. 

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How Social Is Your Ecommerce Website? Nope Not Social Enough - How To Fix via @HaikuDeck

How Social Is Your Ecommerce Website? Nope Not Social Enough - How To Fix via @HaikuDeck | Digital Brand Marketing | Scoop.it

Social & Mobile Ecommerce
Ecommerce is being transformed by social and mobile. The implications for merchants are VAST. How your Ecommerce site creates conversations and digitally listens will determine its value. No matter how social your online store it isn't social enough for the immediate future.This Haiku Deck can help your site do things like:

* Create conversations that lower costs and increase profits.
* Build an online community.
* Learn to listen "digitally".
* Scale your store to the next level.
* Create an engine that mines User Generated Content.

Can your store be too social? Not so much as it turns out.

 


Via Martin (Marty) Smith, malek
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Martin (Marty) Smith's curator insight, September 6, 2014 11:00 AM

add your insight...

malek's curator insight, September 7, 2014 6:51 AM
3. People don't BUY brands, they FOLLOW them. 

Today’s social media revolution is about engagement and content - the consumer is generating content, sharing, distributing, and being the medium.

 Advertising told stories - social media is about getting others to tell stories for us.