In HR we often rely on common sense. But there is a dark side to common sense that HR needs to stay aware of.
Sometimes our instincts will steer us the wrong way.
Behavioral psychologists call this “cognitive bias”. It will affect perceptions, it will affect objectivity, and it will affect relationships—in both positive and negative ways. That makes it very relevant to culture management and to you.
Via Richard Andrews, AlGonzalezinfo, Anne Egros