Knowledge work is broken - can social fix it? Presentation from Social Business Forum 2012 in Milan, Italy.
Knowledge workers spend from 15% to 35% of their time searching for information.15% of the time is spent on duplicating existing information.
The effective usage rates of enterprise software are down compared to two years ago, with users experiencing productivity losses of around 17%.It’s like giving everyone Friday off.
As work is being distributed across locations and organizations, current digital work environments - primarily designed for personal productivity - make people more isolated and less aware of what is happening at work. It cripples their ability to collaborate and be productive.
Via David Hain, Lynnette Van Dyke, Jim Lerman