Designing service
335.0K views | +8 today
Follow
 
Scooped by Fred Zimny
onto Designing service
Scoop.it!

Your Body Does Not Want to Be an Interface | MIT Technology Review

Your Body Does Not Want to Be an Interface | MIT Technology Review | Designing  service | Scoop.it
Have you heard that Google Glass will let you snap photos by winking? Why that’s still going to feel weird.
more...
No comment yet.
Designing  service
One of the misunderstandings of these days is that a designer has an artist or artisan background. In that approach designers are idea generators, visualizers and prototypers.   That is not our point of view. Our adagium comes from the management writer Herbert Simon, who stated that "Everyone designs who devises courses of action  aimed at changing existing into preferred ones".  As stated by others, this version of design tends to abstraction and general expertise.   The focus of this blog is service and services. In our world  service is exchanged for service. All firms are service firms; all markets are centered on the exchange of service, and all economies and societies are service based. And just even government and other institutions are always exchanging services for services. But be sure, in this era of change there is a heavy focus also on concept generation, visualization and digital concept and prototypes.   Interested in designing services? In case you are interested to follow,  check the options in the sidebar. You can follow this blog on Facebook, Pinterest, Twitter and via email and RSS. It is up to you! In case you are interested to connect on linkedin, please feel free to do so (some of this content is also posted on that platform).  
Curated by Fred Zimny
Your new post is loading...
Your new post is loading...
Scooped by Fred Zimny
Scoop.it!

Designing service

Designing service | Designing  service | Scoop.it

 

 

Customer experience, customer service, design thinking, service design, service management

 

Mail me: fjg.zimny@gmail.com

  

Follow me on twitter: @Fred_Zimny

 

Connect with me on linkedin http://www.linkedin.com/in/fredzimny

  

Even more good stuff at http://fredzimny.wordpress.com

 

 

 

 



more...
Sneaky's comment, June 25, 2015 10:42 AM
super article
Scooped by Fred Zimny
Scoop.it!

Nomad Messenger is another fine #startup

Nomad Messenger is another fine #startup | Designing  service | Scoop.it
via BetaList http://ift.tt/2jaFFJQ #entrepreneur #innovation #service
more...
No comment yet.
Scooped by Fred Zimny
Scoop.it!

The Future of #Design (and how to prepare for it) #digital

The Future of #Design (and how to prepare for it) #digital | Designing  service | Scoop.it
A handy guide to navigating what's coming up next in the design world.
more...
No comment yet.
Scooped by Fred Zimny
Scoop.it!

The future of design thinking

The future of design thinking | Designing  service | Scoop.it
As we look to the future, design thinking will play an increasingly critical role, and organisations will need to evolve and embrace this creative and agile practice if they are to stay ahead of the pack.
more...
No comment yet.
Rescooped by Fred Zimny from UXploration
Scoop.it!

Why Creative Agencies Need to Think Like Consultants in 2017

Why Creative Agencies Need to Think Like Consultants in 2017 | Designing  service | Scoop.it
IT consultants have been aggressively adding marketing services. But all is not lost for agencies, writes Penry Price of LinkedIn.

Via Mario K. Sakata
more...
No comment yet.
Scooped by Fred Zimny
Scoop.it!

How Howard Schultz’s Angel Poised Starbucks for Success

How Howard Schultz’s Angel Poised Starbucks for Success | Designing  service | Scoop.it
Few have resolved the tension between identity and growth as masterfully as the coffee chain’s CEO.
more...
No comment yet.
Scooped by Fred Zimny
Scoop.it!

Great Careers is another fine #startup

Great Careers is another fine #startup | Designing  service | Scoop.it
via BetaList http://ift.tt/2gJ8mbx #entrepreneur #innovation #service
more...
No comment yet.
Rescooped by Fred Zimny from UXploration
Scoop.it!

Design thinking origin story plus some of the people who made it all happen

Design thinking origin story plus some of the people who made it all happen | Designing  service | Scoop.it
An introductory timeline into the history and origins of Design thinking. Key players, designers and influences broken down into phases.

Via Mario K. Sakata
more...
No comment yet.
Scooped by Fred Zimny
Scoop.it!

Chicago Booth Review The Big Question: How is #bigdata changing #marketing?

Chicago Booth Review The Big Question: How is #bigdata changing #marketing? | Designing  service | Scoop.it
Chicago Booth's Sanjog Misra and a trio of industry experts join Hal Weitzman to explore what new opportunities and challenges have arisen due to data breakthroughs. Source: The Big Question: How is big data changing marketing? | Chicago Booth Review
more...
No comment yet.
Scooped by Fred Zimny
Scoop.it!

TManager is another fine #startup

TManager is another fine #startup | Designing  service | Scoop.it
via BetaList http://ift.tt/2ebxcFT #entrepreneur #innovation #service
more...
No comment yet.
Scooped by Fred Zimny
Scoop.it!

MapTrack is another fine #startup

MapTrack is another fine #startup | Designing  service | Scoop.it
via BetaList http://ift.tt/2jvx8Op #entrepreneur #innovation #service
more...
No comment yet.
Scooped by Fred Zimny
Scoop.it!

Path to Digital Maturity infographic - Bain & Company Insights

Path to Digital Maturity infographic - Bain & Company Insights | Designing  service | Scoop.it
The most digitally mature companies are eight times more likely to gain market share than the least digitally mature. Here's how containers can help facilitate a digital transformation.
more...
No comment yet.
Scooped by Fred Zimny
Scoop.it!

Forbes India Magazine - Designing an innovation process for organizations

Forbes India Magazine - Designing an innovation process for organizations | Designing  service | Scoop.it
You need that space to come up with the right questions before you apply all of your energies to answering them.
more...
No comment yet.
Scooped by Fred Zimny
Scoop.it!

Shifting behaviors shown in insurance consumer study – Accenture

Shifting behaviors shown in insurance consumer study – Accenture | Designing  service | Scoop.it
Digital and other trends have shifted insurance customer behaviors. Learn the three personas of insurance customers and how to market to them.
more...
No comment yet.
Scooped by Fred Zimny
Scoop.it!

Think Less. Do Better.

Think Less. Do Better. | Designing  service | Scoop.it
Promoting better workflow in UI design through manageable decision-making and thought process. Source: Think Less. Design Better.
more...
No comment yet.
Scooped by Fred Zimny
Scoop.it!

Are these indeed Unexpected Benefits of #Digital Transformation

Are these indeed Unexpected Benefits of #Digital Transformation | Designing  service | Scoop.it
Many different fields of study — such as psychology, human-computer interaction, and ecology — have employed the concept of “affordances.” The term refers to the different possible actions that someone can take with an object in a particular environment. Source: Unexpected Benefits of Digital Transformation
more...
No comment yet.
Scooped by Fred Zimny
Scoop.it!

Medium’s Design thinking origin story

Medium’s Design thinking origin story | Designing  service | Scoop.it
Recently design thinking has gained momentum in the business world but how exactly did it come about? Source: Design thinking origin story plus some of the people who made it all happen – Medium
more...
No comment yet.
Scooped by Fred Zimny
Scoop.it!

trendwatching.com: 5 Trends for 2017

trendwatching.com: 5 Trends for 2017 | Designing  service | Scoop.it
Get ready. 5 big trends for 2017. Featuring Google, Starbucks, Abba (yes, really!) and more. Source: trendwatching.com | 5 Trends for 2017 | TrendWatching
more...
Scooped by Fred Zimny
Scoop.it!

Capgemini Consulting: Organizing for Digital: Why #Digital Dexterity Matters 

Capgemini Consulting: Organizing for Digital: Why #Digital Dexterity Matters  | Designing  service | Scoop.it
Visit the post for more.
more...
No comment yet.
Scooped by Fred Zimny
Scoop.it!

What So Many Strategists Get Wrong About Digital Disruption

What So Many Strategists Get Wrong About Digital Disruption | Designing  service | Scoop.it
“Digital is coming and it’s coming fast”; “No industry sector is immune to disruption”; “One thing is certain about digital transformation: It will be a big change for your entire organization”; “Digital will disrupt your industry.” Judging by the headlines and opening lines of recent articles and business books, digital is about to disrupt your…
more...
No comment yet.
Scooped by Fred Zimny
Scoop.it!

How Brands Become A Source Of Comfort

How Brands Become A Source Of Comfort | Designing  service | Scoop.it
The consistent fulfillment of a promise or expectation defines the very origins of trust. Trust translates to comfort. Brands can be a source of comfort, regardless of product or service category. That’s a power I contend we as brand marketers under value, especially in uncertain times . Source: How Brands Become A Source Of Comfort
more...
Scooped by Fred Zimny
Scoop.it!

QuickPages is another fine #startup

QuickPages is another fine #startup | Designing  service | Scoop.it
via BetaList http://ift.tt/2iGCiH8 #entrepreneur #innovation #service
more...
No comment yet.
Rescooped by Fred Zimny from Data Science
Scoop.it!

What do we do with all this big data?

What do we do with all this big data? | Designing  service | Scoop.it
Does a set of data make you feel more comfortable? More successful? Then your interpretation of it is likely wrong. In a surprisingly moving talk, Susan Etlinger explains why, as we receive more and more data, we need to deepen our critical thinking skills. Because it's hard to move beyond counting things to really understanding them.

Via Karlo Jara
more...
No comment yet.