Designing design thinking driven operations
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I blog about strategic and tactical service design and management. Trying to explore how service design practices develop. With a focus in developing strong conceptual work, supporting design decisions on research and enabling readers to create conversations with clients, colleagues and customers. I also aim to support senior managers and professionals to reflect and improve their practices.
Curated by Fred Zimny
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Rescooped by Fred Zimny from Organisation Development onto Designing design thinking driven operations
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Edge online - Management - Performance - The smile factor: Positivity and productivity

Edge online - Management - Performance - The smile factor: Positivity and productivity | Designing design thinking driven operations | Scoop.it
New ILM research shows that being happy and positive has a direct impact on productivity.

Via Roger Francis, David Hain
Fred Zimny's insight:

Smile and even better laughter!

David Hain's curator insight, March 1, 11:33 AM

Not surprised but grateful for the evidence base to accompany my instinctive beliefs.

ThinDifference's curator insight, March 2, 9:32 AM

Happiness matters!

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Don’t Innovate, Imitate - Tim Devaney & Tom Stein

Don’t Innovate, Imitate - Tim Devaney & Tom Stein | Designing design thinking driven operations | Scoop.it

   Could the growing acceptance of the Samwer brothers be due to the fact that people in the tech industry are finally admitting in public that imitation is good business? We decided to find out. We called up Oded Shenkar, the man who wrote the book on the business of clones: Copycats: How Smart Companies Use Imitation to Gain a Strategic Edge.

   “We have this reverence for innovation, but imitation is often the key to success," Shenkar explained. "Imitation was critical to human evolution, and today imitation is more critical than ever - because it’s much cheaper and more feasible than previously.

   When imitators execute well, they usually succeed better than the first movers, because they study the errors of the innovators and learn from them, as Facebook learned from the mistakes of MySpace.

 


Via Peter Hoeve
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