Join Scoop.it for Free
Share ideas that matter on the social web and experience
the benefits of curating the world's best content.
I don't have a Facebook, a Twitter or a LinkedIn account
Already have an account: Login
SIGN UP
Attract your communities of interest by sharing ideas that matter
56
I blog about strategic and tactical service design and management.
Trying to explore how service design practices develop.
With a focus in developing strong conceptual work, supporting design decisions on research and enabling readers to create conversations with clients, colleagues and customers.
I also aim to support senior managers and professionals to reflect and improve their practices.
Curated by
Fred Zimny
Scoop.it Score
56
Visitors
Loading...
Updated
Today
Created
Jul 6, 2011
Created by
Scoops
12307
Reactions
31920
Edit Tag
Follow
|
Rescooped by Fred Zimny from Psychology of Consumer Behaviour onto Designing design thinking driven operations |
Scoop.it!
Fred Zimny's insight:
Read the excellent post to gain true insight!
Delete the scoop?
Are you sure you want to delete this scoop?
Yes
No
 Your new post is loading...
Scoop.it!
Palador's Benjamin Robbins explains that technology for technology's sake is doomed for failure – instead, ask: why? Via Sebastian Thielke Delete the scoop?
Are you sure you want to delete this scoop?
Yes
No
|
Scoop.it!
Enterprise Social Networking has become quite a hot topic across many blogs, news sites and conferences. When done right, an ESN can catapult a business into a collaborative success. However, when it fails to meet business goals, it is sees as “nice to have”. To that end, I conducted a video interview Mycustomer.com, in which I covered a number of different points relating to the popularity of Enterprise Social Networks, how to identify and measure the value and making the change stick within your organisation. I’ve summarised some of the key points below. Via Sebastian Thielke Delete the scoop?
Are you sure you want to delete this scoop?
Yes
No
|
When Brian Solis speaks on a topic, it is usually worth listening to/reading. Has always proved to be a knowledgeable source of future thinking
I am a big fan of Brian Sollis and his book, End of Business. The addition of peopkle and purpose to the "old 4 P's" is spot on in my opinion.