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I blog about strategic and tactical service design and management.
Trying to explore how service design practices develop.
With a focus in developing strong conceptual work, supporting design decisions on research and enabling readers to create conversations with clients, colleagues and customers.
I also aim to support senior managers and professionals to reflect and improve their practices.
Curated by
Fred Zimny
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Jul 6, 2011
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Rescooped by Fred Zimny from Psychology of Consumer Behaviour onto Designing design thinking driven operations |
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Fred Zimny's insight:
Read the excellent post to gain true insight!
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From
www.inc.com
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January 12, 9:46 AM
Everything you need to know about management you can still learn from reading Drucker. What would he think of your business? Via Tom Hood, David Hain, JLAndrianarisoa
Fred Zimny's insight:
Oops, i work in education. Wondering if his statement for marketing and innvoation is also relevant for educational organizations. 
Tom Hood's curator insight,
January 11, 3:43 PM
Some things are ageless - that would be Peter Drucker. My one book would be Managing in Turbluent Times recommended by former CEO of Moss Adams and former CHair of AICPA & IFAC, Bob Bunting. Great article! Delete the scoop?
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When Brian Solis speaks on a topic, it is usually worth listening to/reading. Has always proved to be a knowledgeable source of future thinking
I am a big fan of Brian Sollis and his book, End of Business. The addition of peopkle and purpose to the "old 4 P's" is spot on in my opinion.