Designing design thinking driven operations
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I blog about strategic and tactical service design and management. Trying to explore how service design practices develop. With a focus in developing strong conceptual work, supporting design decisions on research and enabling readers to create conversations with clients, colleagues and customers. I also aim to support senior managers and professionals to reflect and improve their practices.
Curated by Fred Zimny
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Rescooped by Fred Zimny from Business change onto Designing design thinking driven operations
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Make Agility Part of Your Process - Harvard Business Review

Make Agility Part of Your Process - Harvard Business Review | Designing design thinking driven operations | Scoop.it
From blogs.hbr.org - January 18, 7:12 AM
Fred Zimny's insight:

Not only on the executive levvel, but also in operations. Imperative for service designers and service managers

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AlGonzalezinfo's curator insight, January 18, 7:07 AM

image credit http://www.petside.com
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Rescooped by Fred Zimny from Psychology of Consumer Behaviour
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Advertising is a poison that demeans even love – and we're hooked on it

Advertising is a poison that demeans even love – and we're hooked on it | Designing design thinking driven operations | Scoop.it
From www.guardian.co.uk - December 4, 2011 9:43 AM
George Monbiot: We are subjected to ever more pervasive messages to consume, encouraging dissatisfaction.

Via k3hamilton
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