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I blog about strategic and tactical service design and management.
Trying to explore how service design practices develop.
With a focus in developing strong conceptual work, supporting design decisions on research and enabling readers to create conversations with clients, colleagues and customers.
I also aim to support senior managers and professionals to reflect and improve their practices.
Curated by
Fred Zimny
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Rescooped by Fred Zimny from Do the Enterprise 2.0! onto Designing design thinking driven operations |
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At its first Smarter Commerce Global Summit this week in San Diego, CA, IBM is announcing new software and services that address a broad spectrum of enterprise commerce activities -- new ways to buy, sell and secure greater customer loyalty in the... Via janlgordon 
Marion Mulder's curator insight,
May 22, 5:52 AM
De consument wordt steeds slimmer en laten zich dus steeds minder op de mouw spelden. Wat betekend dat voor jouw bedrijf? Deze "picture story" legt het op een leuke manier uit Delete the scoop?
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![The Mobile Social Audience is Evolving - Here's What's Happening [Infographic] | Designing design thinking driven operations | Scoop.it](http://img.scoop.it/SG32BekP3ZgrNZaIqs4mOTl72eJkfbmt4t8yenImKBVaiQDB_Rd1H6kmuBWtceBJ)
This gorgeous infographic tells us how the mobile audience is evolving and what mobile users are doing on their smartphones.
Here are some highlights:
**Mobile Marketing: 86% of mobile users are watching TV while using a mobile phone
**200+ million (1/3 of all users) access Facebook from a mobile device
**91% of all mobile internet use is “social” related.
Commentary - Mobile Media is one of the five pillars of success that I advocate as the founder of Internet Billboards. Mobile is heating up in a major way. Look at this very informative infographic that gives you some serious numbers to wrap your brain around. If you want to be successful in the new online economy, you have to understand how mobile is changing the game. Special thanks to a fellow curator of mine Jan L Gordon for initially curating this. Via janlgordon, roberto toppi, Tom George Delete the scoop?
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A game based design might contribute to the growth of an access economy.One does not need to own to get engaged!