Designing design ...
Follow
Find tag "technology"
286.7K views | +33 today
Designing design thinking driven operations
I blog about strategic and tactical service design and management.

Trying to explore how service design practices develop.

With a focus in developing strong conceptual work, supporting design decisions on research and enabling readers to create conversations with clients, colleagues and customers.

I also aim to support senior managers and professionals to reflect and improve their practices.
Curated by Fred Zimny
Your new post is loading...
Your new post is loading...
Rescooped by Fred Zimny from Integrated Brand Communications
Scoop.it!

Me-Commerce and Retail's Future - Marketing Technology Blog

Me-Commerce and Retail's Future - Marketing Technology Blog | Designing design thinking driven operations | Scoop.it

Retail is changing rapidly – both online and offline. Traditionally, retail establishments have always had low profit margins and high volume to produce the business results they needed to survive. We’re seeing rapid turnover in retail nowadays where technology is accelerating growth and increasing efficiency. Retail establishments that aren’t taking advantage are dying… but retailers that are leveraging technology are owning the market.+

Demographic shifts, the tech revolution, and the consumer demand for more personalized service are altering the roadmap for the customer decision journey.

McKinsey on Marketing lays out what they believe are the new Four P’s of Marketing:+


Pervasive – people shop wherever they are – whether it’s in bed with a tablet or while they’re in the middle of your showroom.Participatory – people are going to create and share ratings and reviews online of companies, products and services.Personalized – batch and blast traditional marketing is no longer working. Emotional connections through similar stories is driving conversions.Prescriptive – mobile applications, online research and social tools are helping consumers take control of their shopping through their own process.




Via Russ Merz, Ph.D.
more...
Russ Merz, Ph.D.'s curator insight, May 25, 8:59 AM

Me-Commerce and the future of retailing is being driven by demographic changes, technology developments, and an emphasis on the new 4 P's of marketing.

Mark Minelli's curator insight, May 26, 5:19 AM

Interesting stats.

Rescooped by Fred Zimny from New Customer - Passenger Experience
Scoop.it!

@IBM Global CxO Study - You Irrefutably Live In The Age Of The #Customer!

@IBM Global CxO Study - You Irrefutably Live In The Age Of The #Customer! | Designing design thinking driven operations | Scoop.it
Yesterday, Forrester released two important reports: one on the business masteries you need in The Age Of The Customer and one on the Business Technology you need to succeed in it.

Via Eric_Determined / Eric Silverstein
more...
Eric_Determined / Eric Silverstein's curator insight, December 11, 2013 9:52 AM

It's clear where companies are heading in 2014:


- Focus on #CustExp

- Use technology solutions

- Mobile


Let's get to work, opportunities abound.


How do you see 2014?

RetailMoments's curator insight, December 16, 2013 6:21 AM

add inisghts here...

Rescooped by Fred Zimny from Technology in Business Today
Scoop.it!

The 9 Hottest Trends In HR Technology ... And Many Are Disruptive

The 9 Hottest Trends In HR Technology ... And Many Are Disruptive | Designing design thinking driven operations | Scoop.it
I just completed several weeks of HR conferences (four vendor conferences, the HR Technology Conference, SuccessConnect, and LinkedIn TalentConnect) and want to share some insights on key directions in HR technology.

Via TechinBiz
more...
No comment yet.
Rescooped by Fred Zimny from Positive futures
Scoop.it!

What Learning will Look Like in the Future ~ Adaptative Tools and Tech #Infographic

What Learning will Look Like in the Future ~ Adaptative Tools and Tech #Infographic | Designing design thinking driven operations | Scoop.it

Knowledge Works has taken a look into the future of education and learning ecosystem and prepared for you this awesome graphic via Mindshift. 


Via Deb Nystrom, REVELN, Robin Martin, Peter Bryant, AlGonzalezinfo, David Hain
more...
Raquel Oliveira's curator insight, July 31, 2013 7:23 PM

amo a ideia de infografico para traduzir o colorido da aprendizagem futura...

Maria Persson's comment, August 4, 2013 1:03 PM
Muito bom!
Fields Jackson, Jr's comment, August 24, 2013 3:24 PM
Very nice
Rescooped by Fred Zimny from New Customer - Passenger Experience
Scoop.it!

#Millennials: #Technology = #Social Connection

#Millennials: #Technology = #Social Connection | Designing design thinking driven operations | Scoop.it

Via Eric_Determined / Eric Silverstein
more...
Eric_Determined / Eric Silverstein's curator insight, March 2, 9:44 PM

"This generation’s digital tendencies means that marketers and brands need to step up their games in order to keep up and engage with them.


Millennials / Generation Y are 77 million strong in the U.S.—on par with Baby Boomers! —and make up 24 percent of the country’s population. And while many are still climbing the income ladder, this group’s size and age range highlights its long-term purchase power.

They are the first to come of age with cable TV, the Internet and cell phones, so technology is essentially baked into every Millennial’s DNA. In fact, when asked what makes their generation unique, Millennials ranked “Technology Use” first (24%), followed by “Music/Pop Culture” (11%) and “Liberal/Tolerant” (7%). In contrast, Boomers ranked “Work Ethic” as the most defining characteristic of their generation.

Given their fluency and comfort with technology, Millennials have more of a positive view of how technology is affecting their lives than any other generation. More than 74 percent feel that new technology makes their lives easier, and 54 percent feel new technology helps them be closer to their friends and family."


It's important to recognize the trends if your business expects to engage with them.



Rescooped by Fred Zimny from digital marketing strategy
Scoop.it!

Advances in Sensor Technology & how it will help the Consumer

Advances in Sensor Technology & how it will help the Consumer | Designing design thinking driven operations | Scoop.it
Advances in Sensor Technology
A video about the advances in sensor technology
and the opportunities and challenges they will present to conusmers

Via TechinBiz, malek
more...
Richard Platt's curator insight, December 8, 2013 7:45 PM

(from the Curator of IoT & Wearables) The Financial Times has a chat with an analyst on the sensor technology helping to enable IoT & Wearables.  Short video.

Rescooped by Fred Zimny from Business Support Network
Scoop.it!

The most Disruptive Technologies in Business

The most Disruptive Technologies in Business | Designing design thinking driven operations | Scoop.it
What is disruptive technology?
Simply put: Disruptive technologies are new technologies that
unexpectedly displace an established technology.
Cloud & Mobile technologies the most disruptive tec

Via TechinBiz, BSN
more...
No comment yet.
Rescooped by Fred Zimny from Geography Education
Scoop.it!

5 Ideas That Are Changing the World: The Case For Optimism

5 Ideas That Are Changing the World: The Case For Optimism | Designing design thinking driven operations | Scoop.it
From technology to equality, five ways the world is getting better all the time...


This article by former President of the United States, Bill Clinton, outlines numerous ways that globalization can improve world, especially in developing regions.  He uses examples from around the world and includes numerous geographic themes. 


  1. Technology-Phones mean freedom
  2. Health-Healthy communities prosper
  3. Economy-Green energy equals good business
  4. Equality-Women rule
  5. Justice-The fight for the future is now


Tags: technology, medical, economic, gender, class, globalization, development, worldwide.   


Via Seth Dixon
more...
No comment yet.