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Designing design thinking driven operations
I blog about strategic and tactical service design and management.<br><br>Trying to explore how service design practices develop.<br><br>With a focus in developing strong conceptual work, supporting design decisions on research and enabling readers to create conversations with clients, colleagues and customers.<br><br>I also aim to support senior managers and professionals to reflect and improve their practices.
Curated by Fred Zimny
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Rescooped by Fred Zimny from Design-Thinking (Business DNA)
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A Big Goal Is Not The Same As a Vision

A Big Goal Is Not The Same As a Vision | Designing design thinking driven operations | Scoop.it

A goal seems like a destination. But it is only a milestone along the way to something greater. Without being connected to a vision, it will only take you so far.


Via Mattia Rossi, A. Kosuke
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Rescooped by Fred Zimny from Business Model Engineering
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If You Don't Like Your Future, Rewrite Your Past - Rosabeth Moss Kanter - Via: @yvonnetelting

If You Don't Like Your Future, Rewrite Your Past - Rosabeth Moss Kanter - Via: @yvonnetelting | Designing design thinking driven operations | Scoop.it

   If you don't like how things are going, tell a different story. Sometimes strategic change just means taking something from the periphery — an anomaly, a demonstration, a small innovation — and redefining it as central.

   Stories should be evidence-based, meeting a plausibility test. They should be principle-based, with enduring truths embedded in them that won't shift on a whim. They should permit action that is open-ended, creating not-yet-imagined possibilities. After all, the stories of business life, and life, are ongoing.


Via Peter Hoeve
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