Designing service
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Designing  service
One of the misunderstandings of these days is that a designer has an artist or artisan background. In that approach designers are idea generators, visualizers and prototypers.   That is not our point of view. Our adagium comes from the management writer Herbert Simon, who stated that "Everyone designs who devises courses of action  aimed at changing existing into preferred ones".  As stated by others, this version of design tends to abstraction and general expertise.   The focus of this blog is service and services. In our world  service is exchanged for service. All firms are service firms; all markets are centered on the exchange of service, and all economies and societies are service based. And just even government and other institutions are always exchanging services for services. But be sure, in this era of change there is a heavy focus also on concept generation, visualization and digital concept and prototypes.   Interested in designing services? In case you are interested to follow,  just do it. You can follow this me on Facebook, Pinterest, Twitter and my blog via email and RSS. It is up to you! In case you are interested to connect on linkedin, please feel free to do so.
Curated by Fred Zimny
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Rescooped by Fred Zimny from Business: Economics, Marketing, Strategy
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Do You Know Your Customers?

Do You Know Your Customers? | Designing  service | Scoop.it

It's a lot smarter to make something people want, than it is to rely on tactics that will make them want something you made.


Via Eric_Determined / Eric Silverstein, Pantelis Chiotellis
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localbizwiz's curator insight, February 23, 2016 11:32 AM

we can make your Local Business EXPLODE! go here for more info please... https://www.linkedin.com/pulse/make-any-local-business-explode-stephen-l-hall?trk=pulse_spock-articles

Growth Engine Labs's curator insight, February 23, 2016 12:44 PM
In the sales process and even in conversation, the more we learn about our customers, partners and employees the better we can add value to them.
Pantelis Chiotellis's curator insight, February 28, 2016 3:38 AM

8 questions to help you to focus on creating value

Rescooped by Fred Zimny from SCUP Links
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Why There’s No Actual Demand for Higher Education

Why There’s No Actual Demand for Higher Education | Designing  service | Scoop.it

"[T]here is no inherent demand for education, and definitely not for the education they're peddling as a possible substitute for the traditional system of higher education.


Because the demand isn’t for education, per se. It’s for what we believe education can provide: a secure, stable life."


Via Society for College and University Planning (SCUP)
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Rescooped by Fred Zimny from New Customer - Passenger Experience
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Important Lessons From @Google

Today we all live and work in the Internet Century, where technology is roiling the business landscape, and the pace of change is only accelerating. In their n…

Via Eric_Determined / Eric Silverstein
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B.L. Ochman's curator insight, October 19, 2014 8:17 PM

reading the book. get it!

QuickTapSurvey's curator insight, October 24, 2014 9:14 AM

The beautiful basics of how Google works!