Designing service
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Designing  service
One of the misunderstandings of these days is that a designer has an artist or artisan background. In that approach designers are idea generators, visualizers and prototypers.   That is not our point of view. Our adagium comes from the management writer Herbert Simon, who stated that "Everyone designs who devises courses of action  aimed at changing existing into preferred ones".  As stated by others, this version of design tends to abstraction and general expertise.   The focus of this blog is service and services. In our world  service is exchanged for service. All firms are service firms; all markets are centered on the exchange of service, and all economies and societies are service based. And just even government and other institutions are always exchanging services for services. But be sure, in this era of change there is a heavy focus also on concept generation, visualization and digital concept and prototypes.   Interested in designing services? In case you are interested to follow,  check the options in the sidebar. You can follow this blog on Facebook, Pinterest, Twitter and via email and RSS. It is up to you! In case you are interested to connect on linkedin, please feel free to do so (some of this content is also posted on that platform).  
Curated by Fred Zimny
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Rescooped by Fred Zimny from Global Leaders!

Increasing Stress, Decreasing Empathy: Need Emotional Intelligence

Increasing Stress, Decreasing Empathy: Need Emotional Intelligence | Designing  service |
Research shows stress is increasing: health problems & business costs. Empathy is decreasing to damage collaboration: The case for emotional intelligence

Via Garth Sanginiti, Bobby Dillard, Anne Egros
Garth Sanginiti's curator insight, October 26, 2013 6:12 PM

"While it may feel as if the tigers are lurking, today few of us face this kind of threat.  Instead we face ongoing, persistent threats tied to complex relational issues such as doing more work with less, talent shortages, and economic uncertainly. At work, the “tigers” are often other people; according to the 2012 Workplace Issues study, over 70% of challenges in the workplace are people-related. "

Anne Egros's curator insight, October 27, 2013 7:29 AM

Very true ! That is why coaching is an holistic process to understand yourself. Stress at home impacts performance at work and stress at work damages your health and personal relationships.

Rescooped by Fred Zimny from Business Improvement!

The Impact Of Stress On Emotional Wellbeing – And How To Deal With It.

The Impact Of Stress On Emotional Wellbeing – And How To Deal With It. | Designing  service |

Via Daniel Watson
Shirley Marriott's comment, May 12, 2013 3:59 PM
This is one area that I can help with. I offer a variety of therapies which will help to reduce your stress levels and give you the much needed time out even 10 minutes and I offer these therapies not only in a variety of clinics but due to the lack of time people have I can come to the office environment. During the therapy you remain fully clothed and I work with you to cause the least disruption to the work being carried out. As little as 10 minutes can make a huge difference to a persons life. We think we have not got the time but can you really afford for the negative effects of stress to build up?
WorkplaceIncentives's curator insight, May 12, 2013 11:19 PM

Stress is often seen as the result of an event. The event causes stress. However this isn't true. We as individuals have the ability to control whether or not we 'get stressed'. It is in fact our perception of any event or 'thing' that may cause us to be stressed. Should we perceive an event in a positive light or choose to frame the event constructively, we can prevent ourselves from becoming stressed. As you're reading this insight you might be thinking that it may seem like we're stating the obvious and yet so many people, probably including yourself, get stressed on a regular basis...

Jesse Wieser's curator insight, May 20, 2013 7:43 PM

My thoughts

After reading this article, I find the mini-relaxation plans suggested are a huge help when your running on little to no time and just need a quick breather. The relaxation plan in this article goes into detail about what can you do to relieve some stress in 1 minute, 2 minutes, 3 minutes, etc. which can be very helpful even trying these plans in between classes on account of the fact school can be very stressful at times. What I enjoyed the most about this article is the 2 minute relaxation plan, where I'll be taking 1 deep breath for every number I count down too since deep-breathing helps relieves stress and some of the bad toxins in your body.