Designing service
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Designing  service
One of the misunderstandings of these days is that a designer has an artist or artisan background. In that approach designers are idea generators, visualizers and prototypers.   That is not our point of view. Our adagium comes from the management writer Herbert Simon, who stated that "Everyone designs who devises courses of action  aimed at changing existing into preferred ones".  As stated by others, this version of design tends to abstraction and general expertise.   The focus of this blog is service and services. In our world  service is exchanged for service. All firms are service firms; all markets are centered on the exchange of service, and all economies and societies are service based. And just even government and other institutions are always exchanging services for services. But be sure, in this era of change there is a heavy focus also on concept generation, visualization and digital concept and prototypes.   Interested in designing services? In case you are interested to follow,  check the options in the sidebar. You can follow this blog on Facebook, Pinterest, Twitter and via email and RSS. It is up to you! In case you are interested to connect on linkedin, please feel free to do so (some of this content is also posted on that platform).  
Curated by Fred Zimny
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Rescooped by Fred Zimny from Professional Business Networking
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Networking Skills: Focus On Your Gold Dust | By spending time with the right people ...

Networking Skills:  Focus On Your Gold Dust | By spending time with the right people ... | Designing  service | Scoop.it

Many of the people in your network will never refer you even if they know the sorts of people you want to meet. So it makes good business sense to focus your referral marketing time on the people who will refer you.


Via paulgreen
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EZIA's curator insight, January 1, 2014 3:10 PM

Don't randomly ask people for a referral - make sure you position the request professionally.

Rescooped by Fred Zimny from About Social Profiles
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How User Mindset Affects Social Media Marketing [Infograph] - Pamela Vaughan @pamelump

How User Mindset Affects Social Media Marketing [Infograph] - Pamela Vaughan @pamelump | Designing  service | Scoop.it

   This new research by LinkedIn emphasizes the concept of "The Mindset Divide," that social networkers have different needs, interests, and emotional drivers that put them in a particular frame of mind depending on which type of social networking -- personal or professional -- they're engaging in. 

 

   Curious about this study? Click to of these Sources:

Bonus Info 1: LinkedIn's Infograph: http://bit.ly/R2RLPq .

Bonus Info 2: The Video: http://bit.ly/P4kvVC .

Bonus Info 3: More LinkedIn Solutions: http://bit.ly/QLc4RS .

Bonus Info 4: Report - Mindset Divide: http://bit.ly/PYBmfh .

 


Via Peter Hoeve
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Rescooped by Fred Zimny from Customer Care Support
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The Future of Contact Centers - @Vocalcom

   Engage your Customer's Anywhere with The Full Media Contact Center Solution and Go Live Networking with your own Customers.

   Take a look at the Future and Present of Customer Care. And don't get upset by the amateur acting or the old fashioned procedures, like 10 minutes waiting, instead of a modern call back service ..

 


Via Peter Hoeve
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