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Designing design thinking driven operations
I blog about strategic and tactical service design and management.

Trying to explore how service design practices develop.

With a focus in developing strong conceptual work, supporting design decisions on research and enabling readers to create conversations with clients, colleagues and customers.

I also aim to support senior managers and professionals to reflect and improve their practices.
Curated by Fred Zimny
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Rescooped by Fred Zimny from HigherEd: Disrupted or Disruptor? Your Choice.
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Four Innovation Trends to Watch in 2013

Four Innovation Trends to Watch in 2013 | Designing design thinking driven operations | Scoop.it
Will badging go big? Will multitasking be monetized? And other questions for the new year.

 

The OECD economies may be sluggish; 


Via susangautsch
Fred Zimny's insight:

To watch implies reacting. These kind of thought enables a reader to create for 2013 and after.

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Rescooped by Fred Zimny from AtDotCom Social media
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What is a CRM and why do I need one on LinkedIn?

What is a CRM and why do I need one on LinkedIn? | Designing design thinking driven operations | Scoop.it

Content Relationship Management and LinkedIn


You might have heard the term, or might even be using a CRM in your marketing and sales efforts. If not, you should be! According to Wikipedia, “Customer relationship management (CRM) is a widely implemented model for managing a company’s interactions with customers, clients, and sales prospects.” When using social media, and in particular LinkedIn, we have the ability to download some contact information about connections (1st level contacts). LinkedIn doesn’t really have a useful CRM within its UI (user interface) so its you might consider utilizing third party apps like Avectra’s Social CRM.

 

Wikipedia continues, “It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing, customer service, and technical support.”

 

Read more: http://bit.ly/KM2EUx


Via Martin Gysler, John van den Brink
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Bubble Deflated, Social Media Will Now Change the World - Forbes

Bubble Deflated, Social Media Will Now Change the World - Forbes | Designing design thinking driven operations | Scoop.it
There’s no longer any need to worry that Facebook, Groupon, LinkedIn, Zynga or other social-oriented startups will change the world tomorrow—but there was never any real chance of that.

Via Susan Bainbridge
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How to use LinkedIn to Grow Individual Business [Infographic] | Free Download Buzz

How to use LinkedIn to Grow Individual Business [Infographic] | Free Download Buzz | Designing design thinking driven operations | Scoop.it

LinkedIn has always been the best source of Traffic and visitors. It has also been the most special and the largest social networking service which was started in USA and has been able to adapt quickly with the world. It has huge number of professionals from all over the world into its network, with most professionals seeming to be best in their areas of interest.


Via John van den Brink
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