Designing service
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Designing  service
One of the misunderstandings of these days is that a designer has an artist or artisan background. In that approach designers are idea generators, visualizers and prototypers.   That is not our point of view. Our adagium comes from the management writer Herbert Simon, who stated that "Everyone designs who devises courses of action  aimed at changing existing into preferred ones".  As stated by others, this version of design tends to abstraction and general expertise.   The focus of this blog is service and services. In our world  service is exchanged for service. All firms are service firms; all markets are centered on the exchange of service, and all economies and societies are service based. And just even government and other institutions are always exchanging services for services. But be sure, in this era of change there is a heavy focus also on concept generation, visualization and digital concept and prototypes.   Interested in designing services? In case you are interested to follow,  just do it. You can follow this me on Facebook, Pinterest, Twitter and my blog via email and RSS. It is up to you! In case you are interested to connect on linkedin, please feel free to do so.
Curated by Fred Zimny
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Social Business And The Next Generation - B2B Marketing Insider

Social Business And The Next Generation - B2B Marketing Insider | Designing  service | Scoop.it
To be a social business you need to be eady for the increasingly mobile and social generation of consumers

Via Sebastian Thielke
Fred Zimny's insight:

I do not think it is imperative but it will help

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The Four Types of Collaboration Deployments

The Four Types of Collaboration Deployments | Designing  service | Scoop.it
There are essentially four ways to go about implementing an enterprise collaboration initiative at any organization, each with their own challenges..

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Six Core Digital Workplace Capabilities: Designing with the Workforce in Mind

Six Core Digital Workplace Capabilities: Designing with the Workforce in Mind | Designing  service | Scoop.it
There has been much buzz lately about the results from a study by McKinsey Global Institute, which estimated that knowledge worker productivity could potentially be increased with 20-25 percent with use of social technologies.

Via Sebastian Thielke
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How Social Collaboration In HR Processes Drives Adoption and ...

How Social Collaboration In HR Processes Drives Adoption and ... | Designing  service | Scoop.it
By Holly Simmons, Senior Director of Solutions Marketing Employees have been using social collaboration technologies for more than a decade, but it's only.

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Metrics are always the wrong place to start |

Metrics are always the wrong place to start | | Designing  service | Scoop.it
HR Tech Europe Blog - Human Resources Blogs and HR News on Technology and Collaborative Software | HR has an unhealthy appetite for metrics.

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The Most Common Types of Employee Resistance To Enterprise Collaboration and How to Deal With It

The Most Common Types of Employee Resistance To Enterprise Collaboration and How to Deal With It | Designing  service | Scoop.it
Based on a research report Chess Media Group released last year on the State of Enterprise 2.0 Collaboration, the most common types of employee/user resistance (The Most Common Types of Employee Resistance To Enterprise Collaboration and How to Deal...

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3 Steps to to Help in Upgrading HR’s Role in Enterprise 2.0

3 Steps to to Help in Upgrading HR’s Role in Enterprise 2.0 | Designing  service | Scoop.it
Consumer technologies are rapidly changing the way we work. In HR, social and mobile technologies have proven to be powerful tools for sourcing and recruiting talent.

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Why Social Business Should Be Powering The Flexible Working Revolution

Why Social Business Should Be Powering The Flexible Working Revolution | Designing  service | Scoop.it

Imagine if you will where I might be writing this blog from. Do you think it’s from the office? Maybe I’m writing it from my home. Perhaps I’m writing it whilst travelling somewhere on the train. The beautiful thing with modern social communication tools is that the ‘where’ is increasingly irrelevant.


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Breakdown: Social Media Workflow, Process, Triage | Web Strategy by Jeremiah Owyang | Social Media, Web Marketing

Breakdown: Social Media Workflow, Process, Triage | Web Strategy by Jeremiah Owyang | Social Media, Web Marketing | Designing  service | Scoop.it

The purpose of these breakdown posts is to serve as an industry reference as the space advanced to optimization and performance. The assumption is that a company is forming a Center of Excellence or ruling body, or has recently done so before deploying this key component.


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