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Designing design thinking driven operations
I blog about strategic and tactical service design and management.

Trying to explore how service design practices develop.

With a focus in developing strong conceptual work, supporting design decisions on research and enabling readers to create conversations with clients, colleagues and customers.

I also aim to support senior managers and professionals to reflect and improve their practices.
Curated by Fred Zimny
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Rescooped by Fred Zimny from Do the Enterprise 2.0!
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Social Business And The Next Generation - B2B Marketing Insider

Social Business And The Next Generation - B2B Marketing Insider | Designing design thinking driven operations | Scoop.it
To be a social business you need to be eady for the increasingly mobile and social generation of consumers

Via Sebastian Thielke
Fred Zimny's insight:

I do not think it is imperative but it will help

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The Four Types of Collaboration Deployments

The Four Types of Collaboration Deployments | Designing design thinking driven operations | Scoop.it
There are essentially four ways to go about implementing an enterprise collaboration initiative at any organization, each with their own challenges..

Via Sebastian Thielke
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Six Core Digital Workplace Capabilities: Designing with the Workforce in Mind

Six Core Digital Workplace Capabilities: Designing with the Workforce in Mind | Designing design thinking driven operations | Scoop.it
There has been much buzz lately about the results from a study by McKinsey Global Institute, which estimated that knowledge worker productivity could potentially be increased with 20-25 percent with use of social technologies.

Via Sebastian Thielke
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How Social Collaboration In HR Processes Drives Adoption and ...

How Social Collaboration In HR Processes Drives Adoption and ... | Designing design thinking driven operations | Scoop.it
By Holly Simmons, Senior Director of Solutions Marketing Employees have been using social collaboration technologies for more than a decade, but it's only.

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Metrics are always the wrong place to start |

Metrics are always the wrong place to start | | Designing design thinking driven operations | Scoop.it
HR Tech Europe Blog - Human Resources Blogs and HR News on Technology and Collaborative Software | HR has an unhealthy appetite for metrics.

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The Most Common Types of Employee Resistance To Enterprise Collaboration and How to Deal With It

The Most Common Types of Employee Resistance To Enterprise Collaboration and How to Deal With It | Designing design thinking driven operations | Scoop.it
Based on a research report Chess Media Group released last year on the State of Enterprise 2.0 Collaboration, the most common types of employee/user resistance (The Most Common Types of Employee Resistance To Enterprise Collaboration and How to Deal...

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3 Steps to to Help in Upgrading HR’s Role in Enterprise 2.0

3 Steps to to Help in Upgrading HR’s Role in Enterprise 2.0 | Designing design thinking driven operations | Scoop.it
Consumer technologies are rapidly changing the way we work. In HR, social and mobile technologies have proven to be powerful tools for sourcing and recruiting talent.

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Why Social Business Should Be Powering The Flexible Working Revolution

Why Social Business Should Be Powering The Flexible Working Revolution | Designing design thinking driven operations | Scoop.it

Imagine if you will where I might be writing this blog from. Do you think it’s from the office? Maybe I’m writing it from my home. Perhaps I’m writing it whilst travelling somewhere on the train. The beautiful thing with modern social communication tools is that the ‘where’ is increasingly irrelevant.


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Breakdown: Social Media Workflow, Process, Triage | Web Strategy by Jeremiah Owyang | Social Media, Web Marketing

Breakdown: Social Media Workflow, Process, Triage | Web Strategy by Jeremiah Owyang | Social Media, Web Marketing | Designing design thinking driven operations | Scoop.it

The purpose of these breakdown posts is to serve as an industry reference as the space advanced to optimization and performance. The assumption is that a company is forming a Center of Excellence or ruling body, or has recently done so before deploying this key component.


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