Designing service
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Designing  service
One of the misunderstandings of these days is that a designer has an artist or artisan background. In that approach designers are idea generators, visualizers and prototypers.   That is not our point of view. Our adagium comes from the management writer Herbert Simon, who stated that "Everyone designs who devises courses of action  aimed at changing existing into preferred ones".  As stated by others, this version of design tends to abstraction and general expertise.   The focus of this blog is service and services. In our world  service is exchanged for service. All firms are service firms; all markets are centered on the exchange of service, and all economies and societies are service based. And just even government and other institutions are always exchanging services for services. But be sure, in this era of change there is a heavy focus also on concept generation, visualization and digital concept and prototypes.   Interested in designing services? In case you are interested to follow,  check the options in the sidebar. You can follow this blog on Facebook, Pinterest, Twitter and via email and RSS. It is up to you! In case you are interested to connect on linkedin, please feel free to do so (some of this content is also posted on that platform).  
Curated by Fred Zimny
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The Four V's of Big Data | Infographic

The Four V's of Big Data | Infographic | Designing  service |

BM data scientists break big data into four dimensions: volume, variety, velocity and veracity.




Via Tobias Frydman, Gust MEES, steve batchelder, malek
Gust MEES's curator insight, February 8, 2016 11:53 AM

IBM data scientists break big data into four dimensions: volume, variety, velocity and veracity.

Learn more / En savoir plus / Mehr erfahren:

Walter Gassenferth's curator insight, February 9, 2016 4:54 AM

Useful post, presenting a lucid vision of the method. For those who speak Portuguese or Spanish and are interested in data dimensions please visit

Rescooped by Fred Zimny from Technology and Leadership in Education!

7 Tenets of Creative Thinking

7 Tenets of Creative Thinking | Designing  service |

In school, we learn about geniuses and their ideas, but how did they get those ideas? What are the mental processes, attitudes, work habits, behaviors, and beliefs that enable creative geniuses to view the same things as the rest of us, yet see something different?


Learn more:


Via Gust MEES, Anna Hu
Ness Crouch's curator insight, June 6, 2014 11:25 PM

Creativity is something that can be nourished but can it be learned? I'm not able to decide on that yet.

Josie Gibson's curator insight, June 8, 2014 9:24 PM

Some excellent reminders - 'All experiences are don't see things are THEY are, you see them as YOU are'.

Sharla Shults's curator insight, June 16, 2014 1:27 PM

Don't let your creative juices run dry! We are all students of life!

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Designing Government: Transforming the Citizen Experience

Keynote at Interaction South America in Buenos Aires on November 21, 2014. Discusses the need for change in government, the opportunity for design to help, and the need to focus design for service, for policy, and for change.

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Rescooped by Fred Zimny from Wepyirang!

Are We in an An Age of Collective Learning?

Are We in an An Age of Collective Learning? | Designing  service |
Rotana Ty shares a wonderful essay on collective learning for Permamarks blog. He has curated ideas by many thought leaders on the topic including Marcia Conner, Nilofer Merchant, John Hagel, Tiffany Shlain, Gideon Rosenblatt, J.

Via Gust MEES, Jimun Gimm
The Rice Process's curator insight, November 25, 2013 4:27 PM

experts and expertise exists beyond the traditional classroom.

John Rudkin's curator insight, November 28, 2013 7:45 AM

Really wonderful info.

Pippa Davies @PippaDavies 's curator insight, December 15, 2013 10:53 PM

Connected learning is 21 century learning and gives shared purpose and creates community.