Designing service
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Designing  service
One of the misunderstandings of these days is that a designer has an artist or artisan background. In that approach designers are idea generators, visualizers and prototypers.   That is not our point of view. Our adagium comes from the management writer Herbert Simon, who stated that "Everyone designs who devises courses of action  aimed at changing existing into preferred ones".  As stated by others, this version of design tends to abstraction and general expertise.   The focus of this blog is service and services. In our world  service is exchanged for service. All firms are service firms; all markets are centered on the exchange of service, and all economies and societies are service based. And just even government and other institutions are always exchanging services for services. But be sure, in this era of change there is a heavy focus also on concept generation, visualization and digital concept and prototypes.   Interested in designing services? In case you are interested to follow,  just do it. You can follow this me on Facebook, Pinterest, Twitter and my blog via email and RSS. It is up to you! In case you are interested to connect on linkedin, please feel free to do so.
Curated by Fred Zimny
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7 Tenets of Creative Thinking

7 Tenets of Creative Thinking | Designing  service | Scoop.it

In school, we learn about geniuses and their ideas, but how did they get those ideas? What are the mental processes, attitudes, work habits, behaviors, and beliefs that enable creative geniuses to view the same things as the rest of us, yet see something different?

 

Learn more:

 

http://www.scoop.it/t/21st-century-learning-and-teaching?tag=Creativity

 


Via Gust MEES, Anna Hu
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Ness Crouch's curator insight, June 6, 2014 11:25 PM

Creativity is something that can be nourished but can it be learned? I'm not able to decide on that yet.

Josie Gibson's curator insight, June 8, 2014 9:24 PM

Some excellent reminders - 'All experiences are neutral...you don't see things are THEY are, you see them as YOU are'.

Sharla Shults's curator insight, June 16, 2014 1:27 PM

Don't let your creative juices run dry! We are all students of life!

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A Simple Guide To 4 Complex Learning Theories [Infographic]

A Simple Guide To 4 Complex Learning Theories [Infographic] | Designing  service | Scoop.it
Do you know the actual theories of learning? A learning theory is an attempt to describe how people learn, helping us understand this inherently complex process.

Via Gust MEES, Aki Puustinen, HR Trend Institute
Fred Zimny's insight:

Included as post because of the introduction of a different paradigma with a reference to experiences. Wondering if is applicable in a customer/client/institution/enterprise context of knowledge transfer.

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Kari Smith's curator insight, February 17, 2013 1:17 PM

Great background information to build our understanding. I really like seeing them all presented this way for easy comparison. 

uTOP Inria's curator insight, March 11, 2013 3:38 AM

(Edudemic - 24 Déc 2012)

Christine Cattermole's curator insight, May 16, 2013 4:58 AM

A very visual illustration of learning theory.

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The Emotional Cycle of Digital Interactivity

The Emotional Cycle of Digital Interactivity | Designing  service | Scoop.it

The Emotional Cycle of Digital Interactivity


Via Ana Cristina Pratas, Jack Patterson, Dennis T OConnor, Gust MEES, Gianfranco D'Aversa, Louise Robinson-Lay, Rosário Durão
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ghbrett's comment, November 2, 2012 11:43 AM
Thanks Jumun Gimm for this pointer!
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Are We in an An Age of Collective Learning?

Are We in an An Age of Collective Learning? | Designing  service | Scoop.it
Rotana Ty shares a wonderful essay on collective learning for Permamarks blog. He has curated ideas by many thought leaders on the topic including Marcia Conner, Nilofer Merchant, John Hagel, Tiffany Shlain, Gideon Rosenblatt, J.

Via Gust MEES, Jimun Gimm
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The Rice Process's curator insight, November 25, 2013 4:27 PM

experts and expertise exists beyond the traditional classroom.

John Rudkin's curator insight, November 28, 2013 7:45 AM

Really wonderful info.

Pippa Davies @PippaDavies 's curator insight, December 15, 2013 10:53 PM

Connected learning is 21 century learning and gives shared purpose and creates community.

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Getting fit to lead: Habits of successful leaders

Getting fit to lead: Habits of successful leaders | Designing  service | Scoop.it

Do you have what it takes to be a leader in the businesses of the future? Plenty of companies are worried that the pool might not be big enough to pick from in the future, so check out this infographic by NowSourcing to see if you’ve got the right stuff to succeed.

 



Via Gust MEES, donhornsby, John van den Brink
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