Designing service
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Designing  service
One of the misunderstandings of these days is that a designer has an artist or artisan background. In that approach designers are idea generators, visualizers and prototypers.   That is not our point of view. Our adagium comes from the management writer Herbert Simon, who stated that "Everyone designs who devises courses of action  aimed at changing existing into preferred ones".  As stated by others, this version of design tends to abstraction and general expertise.   The focus of this blog is service and services. In our world  service is exchanged for service. All firms are service firms; all markets are centered on the exchange of service, and all economies and societies are service based. And just even government and other institutions are always exchanging services for services. But be sure, in this era of change there is a heavy focus also on concept generation, visualization and digital concept and prototypes.   Interested in designing services? In case you are interested to follow,  just do it. You can follow this me on Facebook, Pinterest, Twitter and my blog via email and RSS. It is up to you! In case you are interested to connect on linkedin, please feel free to do so.
Curated by Fred Zimny
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Mobile technology for business – why do you need it?

Mobile technology for business – why do you need it? | Designing  service | Scoop.it
Palador's Benjamin Robbins explains that technology for technology's sake is doomed for failure – instead, ask: why?

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Rescooped by Fred Zimny from Do the Enterprise 2.0!
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How To Drive Social Adoption Throughout Your Business | Yammer Blog

How To Drive Social Adoption Throughout Your Business | Yammer Blog | Designing  service | Scoop.it

Enterprise Social Networking has become quite a hot topic across many blogs, news sites and conferences. When done right, an ESN can catapult a business into a collaborative success. However, when it fails to meet business goals, it is sees as “nice to have”. To that end, I conducted a video interview Mycustomer.com, in which I covered a number of different points relating to the popularity of Enterprise Social Networks, how to identify and measure the value and making the change stick within your organisation. I’ve summarised some of the key points below.


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