Designing service
339.6K views | +23 today
Follow
Designing  service
One of the misunderstandings of these days is that a designer has an artist or artisan background. In that approach designers are idea generators, visualizers and prototypers.   That is not our point of view. Our adagium comes from the management writer Herbert Simon, who stated that "Everyone designs who devises courses of action  aimed at changing existing into preferred ones".  As stated by others, this version of design tends to abstraction and general expertise.   The focus of this blog is service and services. In our world  service is exchanged for service. All firms are service firms; all markets are centered on the exchange of service, and all economies and societies are service based. And just even government and other institutions are always exchanging services for services. But be sure, in this era of change there is a heavy focus also on concept generation, visualization and digital concept and prototypes.   Interested in designing services? In case you are interested to follow,  just do it. You can follow this me on Facebook, Pinterest, Twitter and my blog via email and RSS. It is up to you! In case you are interested to connect on linkedin, please feel free to do so.
Curated by Fred Zimny
Your new post is loading...
Your new post is loading...
Rescooped by Fred Zimny from UXploration
Scoop.it!

How to Define Context for Product Designers

How to Define Context for Product Designers | Designing  service | Scoop.it
Context is a revolution in the way we design mobile products. You may not see it yet, but trust me, it’s coming.

Via Mario K. Sakata
more...
No comment yet.
Rescooped by Fred Zimny from UXploration
Scoop.it!

Brand as Context in Interaction Design | UX Magazine

Brand as Context in Interaction Design | UX Magazine | Designing  service | Scoop.it

Consider the brand as another context within which your design will live. While we look at issues of culture or use as considerations for context within our design, we also need to see the brand as a type of context. It is important to realize that the people our products and services will reach might already have this context created for them, whether that’s through exposure to the brand itself, popular opinion, or commentary about the brand or competing brands.

http://uxmag.com/articles/brand-as-context-in-interaction-design


Via Mario K. Sakata
more...
No comment yet.
Rescooped by Fred Zimny from UXploration
Scoop.it!

There is No Spoon: The Construct of Channels - Adaptive Path

There is No Spoon: The Construct of Channels - Adaptive Path | Designing  service | Scoop.it

The information needs to be consistent between video, kiosk screen, mobile and physical retail space. The information is cross-channel, but the experience is not. The experience, to the customer, is singular.


Via Mario K. Sakata
more...
No comment yet.