Designing services
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Designing  services
One of the misunderstandings of these days is that a designer has an artist or artisan background. In that approach designers are idea generators, visualizers and prototypers. That is not our point of view. Our adagium comes from the management writer Herbert Simon, who stated that "Everyone designs who devises courses of action  aimed at changing existing into preferred ones".  As stated by others, this version of design tends to abstraction and general expertise. The focus of this blog is service and services. In our world  service is exchanged for service. All firms are service firms; all markets are centered on the exchange of service, and all economies and societies are service based. And just even government and other institutions are always exchanging services for services. But be sure, in this era of change there is a heavy focus also on concept generation, visualization and digital concept and prototypes. Interested in designing services? In case you are interested to follow,  check the options in the sidebar. You can follow this blog on Facebook, Pinterest, Twitter and via email and RSS. It is up to you! In case you are interested to connect on linkedin, please feel free to do so (some of this content is also posted on that platform).
Curated by Fred Zimny
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Rescooped by Fred Zimny from Propriété Intellectuelle et Numérique
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A CIO's guide to the future of work | Dion Hinchcliffe

A CIO's guide to the future of work | Dion Hinchcliffe | Designing  services | Scoop.it
Today's digital workplace is constantly inundated with new applications and devices, as tech investment also decentralizes. Top technology leaders are seeking an orderly path to improvement, yet the the way forward remains more turbulent than ever. Fortunately, there are perspectives that can help.

Via Pascale_Masson
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Rescooped by Fred Zimny from Do the Enterprise 2.0!
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Six Core Digital Workplace Capabilities: Designing with the Workforce in Mind

Six Core Digital Workplace Capabilities: Designing with the Workforce in Mind | Designing  services | Scoop.it
There has been much buzz lately about the results from a study by McKinsey Global Institute, which estimated that knowledge worker productivity could potentially be increased with 20-25 percent with use of social technologies.

Via Sebastian Thielke
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Rescooped by Fred Zimny from Do the Enterprise 2.0!
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Where is Enterprise 2.0 going? Into the cloud! - Forbes

Where is Enterprise 2.0 going? Into the cloud! - Forbes | Designing  services | Scoop.it
Five years ago, I published a long article explaining the basis of Enterprise 2.0. Back in 2007, Facebook and Twitter where only startups (literally!) and Web 2.0 was still a trending topic.

Via Sebastian Thielke
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Rescooped by Fred Zimny from Customer Experience
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CMOs And CIOs: The New C-Suite Power Couple?

CMOs And CIOs: The New C-Suite Power Couple? | Designing  services | Scoop.it

To thrive in the age of the customer, CMOs and CIOs must collectively turn their attention to defining a marketing technology strategy that supports the business and delivers the goods — the ability to create a single view of the customer that produces actionable insights and consistent customer experiences. Working together, CMOs and CIOs can advance their standing in CEOs’ eyes by delivering a joint solution to make better use of data and analytics in the business.


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ForeSee's curator insight, January 27, 2014 12:04 PM

Let's bridge the gap between CMOs & CIOs in 2014!

 
Rescooped by Fred Zimny from Do the Enterprise 2.0!
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Logic+Emotion: The Future Isn't About Mobile; It's About Mobility

Logic+Emotion: The Future Isn't About Mobile; It's About Mobility | Designing  services | Scoop.it
Originally posted on the Harvard Business Review While the globe grapples with uncertain economic realities, "mobile" appears to be gold. Facebook is expected to announce their uniquely targeted mobile advertising model before the end of the month.

Via Sebastian Thielke
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