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Designing design thinking driven operations
I blog about strategic and tactical service design and management.

Trying to explore how service design practices develop.

With a focus in developing strong conceptual work, supporting design decisions on research and enabling readers to create conversations with clients, colleagues and customers.

I also aim to support senior managers and professionals to reflect and improve their practices.
Curated by Fred Zimny
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Designing For The Multifaceted User

Designing For The Multifaceted User | Designing design thinking driven operations | Scoop.it
A very simple way to enable us to think about the ranges of user behaviors and motivations — while keeping their contexts in mind.

Via Mario K. Sakata
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How Behavioural Design Creates the Best User Experiences

How Behavioural Design Creates the Best User Experiences | Designing design thinking driven operations | Scoop.it

Software designers are stealing the limelight from other industries by advancing more rapidly through a commitment to testing.


Via Mario K. Sakata
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How Habits Can Impact User Behavior

How Habits Can Impact User Behavior | Designing design thinking driven operations | Scoop.it

Habits impact our daily lives in many different ways, even in how we interact with websites and applications. Being aware of how habits may influence interactions users have with your products can help you design better user experiences.


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How to Use Behavioral Design for Boosting Conversions (Using The Fogg Behavior Model)

How to Use Behavioral Design for Boosting Conversions (Using The Fogg Behavior Model) | Designing design thinking driven operations | Scoop.it

Design impacts behavior. If you know how to impact behavior, you can design for behavior. Here’s how to do it.


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Mario K. Sakata's curator insight, January 6, 2013 3:07 AM

Behavior = motivation x ability x trigger.