Designing service
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Designing  service
One of the misunderstandings of these days is that a designer has an artist or artisan background. In that approach designers are idea generators, visualizers and prototypers.   That is not our point of view. Our adagium comes from the management writer Herbert Simon, who stated that "Everyone designs who devises courses of action  aimed at changing existing into preferred ones".  As stated by others, this version of design tends to abstraction and general expertise.   The focus of this blog is service and services. In our world  service is exchanged for service. All firms are service firms; all markets are centered on the exchange of service, and all economies and societies are service based. And just even government and other institutions are always exchanging services for services. But be sure, in this era of change there is a heavy focus also on concept generation, visualization and digital concept and prototypes.   Interested in designing services? In case you are interested to follow,  check the options in the sidebar. You can follow this blog on Facebook, Pinterest, Twitter and via email and RSS. It is up to you! In case you are interested to connect on linkedin, please feel free to do so (some of this content is also posted on that platform).  
Curated by Fred Zimny
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Waging Evolution: 6 Tips for Applying Design Thinking in Your Organization

Waging Evolution: 6 Tips for Applying Design Thinking in Your Organization | Designing  service | Scoop.it

1. Don't ask permission. Just do it. 

2. Show. Don't sell. Build something worth seeing.

3. Identify a beachhead. And storm it.

4. Broadcast. Leverage your work on an everyday basis.

5. Make yourself Agile. Structure and organize your work on the principals.

6. Make yourself awesome. And everything else will fall into place.


Via Len Netti, Michael Sabah, Marc-Andre Berclaz
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Fundación Co.Ser's curator insight, January 8, 2013 9:18 PM

Los  dejamos con estos tips, yo creo que a todos nos gustan, ya que son una forma agil de adquirir comportamientos o experiencia para afrontar situaciones.

Rescooped by Fred Zimny from UX Design : user experience and design thinking
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User Experience in a Rapidly Changing World

Slides from my talk at the IA Konferenz, 2013, in Berlin, Germany.

Via Mario K. Sakata, yannick grenzinger
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Product Manager and UX Designer - What's the Difference? - UXPin

Product Manager and UX Designer - What's the Difference? - UXPin | Designing  service | Scoop.it
If you ever wondered what's the difference between Product Manager and UX Designer - wonder no more. Take a look at the article and infographic.

Via Mario K. Sakata, yannick grenzinger
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Global Product Management Talk's curator insight, March 26, 2013 9:40 PM

Great debate in the comments regarding the value of product management.

 

Also relevant to the question of how product excellence is defined based on which criteria - a crappy product that makes a lot of money and customers hate, but still buy since the alternatives are worse options, or a beautifully designed product that works excellent and has not market share because of price...

Rescooped by Fred Zimny from DESIGN Thinking Review
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Waging Evolution: 6 Tips for Applying Design Thinking in Your Organization

Waging Evolution: 6 Tips for Applying Design Thinking in Your Organization | Designing  service | Scoop.it

1. Don't ask permission. Just do it. 

2. Show. Don't sell. Build something worth seeing.

3. Identify a beachhead. And storm it.

4. Broadcast. Leverage your work on an everyday basis.

5. Make yourself Agile. Structure and organize your work on the principals.

6. Make yourself awesome. And everything else will fall into place.


Via Len Netti
more...
Fundación Co.Ser's curator insight, January 8, 2013 9:18 PM

Los  dejamos con estos tips, yo creo que a todos nos gustan, ya que son una forma agil de adquirir comportamientos o experiencia para afrontar situaciones.

Rescooped by Fred Zimny from UXploration
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Lean + UX + Agile: Putting It All Together

Lean Startup, Pragmatic Marketing, User Experience Design and Agile Development are all approaches to improve your odds of creating successful products.

Via Mario K. Sakata
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Is UX Strategy Fundamentally Incompatible with Agile or Lean UX? :: UXmatters

Is UX Strategy Fundamentally Incompatible with Agile or Lean UX? :: UXmatters | Designing  service | Scoop.it

Do the tenets of rapid iteration and minimal documentation that characterize the lean and agile approaches preclude the research and analysis activities that we typically conduct when formulating UX strategy?


Via Mario K. Sakata
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Agile is Wrong for UX

Agile is Wrong for UX | Designing  service | Scoop.it
Wrong - [rawng, rong] adjective - deviating from truth or fact; erroneous: a wrong answer. out of order; awry; amiss: Something is wrong with the machine. When something is wrong, it deviates from truth or fact.

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Quick, Visual, Collaborative & Continuous

Presented at Agile UX NYC February 25, 2012.


Via Mario K. Sakata
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Agile Development and Experience Design

Agile Development and Experience Design | Designing  service | Scoop.it

Providing 'Just Enough Design' can make agile software delivery more successful


Via Mario K. Sakata
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Cynthia Tait's curator insight, May 17, 2013 11:13 PM

Agile design - a new buzzy phrase in software development - could it have value in the less fast paced world of curriculum theory and the paradoxically opposite 'real' world of 'lived and living' curriculum....worth a read chaps and ladies.

PowerStory's curator insight, May 19, 2013 2:23 PM

A great article providing practical advice on how to apply agile principles to how you define requirements and ui design.  Worth the read.

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UX and Agile: Tying the knot | UX Magazine

UX and Agile: Tying the knot | UX Magazine | Designing  service | Scoop.it

"Something old, something new, something borrowed, something blue, and a silver thruppence in her shoe."—classic wedding tradition


Via Mario K. Sakata
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Lean UX vs. Agile UX - is there a difference?

Lean UX vs. Agile UX - is there a difference? | Designing  service | Scoop.it
Lean UX vs. Agile UX dispute became popular reason of fights between designers all over the world. Nothing to fight for! I explain the difference.

Via Mario K. Sakata
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Fran Maciel's comment, January 26, 2013 1:13 PM
thank you!
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The new user story backlog is a map

The new user story backlog is a map | Designing  service | Scoop.it

Why the flat user story backlog doesn’t work, and how to build a better backlog that will help you more effectively explain your system, prioritize, and plan your releases.


Via Mario K. Sakata
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UX of User Stories Workshop

Deck for the UX of User Stories workshop, which I did at Agile 2012...

Via Mario K. Sakata
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A Product Canvas for Agile Product Management

A Product Canvas for Agile Product Management | Designing  service | Scoop.it
The Product Canvas isa powerful agile tool that facilitates the development of new products by describing the users with their needs and the product’s features.

Via Mario K. Sakata
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The Missing Agile Principle

"The Missing Agile Principle" -- talk given 2-25-2012 at Agile UX NYC conference.


Via Mario K. Sakata
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