Designing service
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Designing  service
One of the misunderstandings of these days is that a designer has an artist or artisan background. In that approach designers are idea generators, visualizers and prototypers.   That is not our point of view. Our adagium comes from the management writer Herbert Simon, who stated that "Everyone designs who devises courses of action  aimed at changing existing into preferred ones".  As stated by others, this version of design tends to abstraction and general expertise.   The focus of this blog is service and services. In our world  service is exchanged for service. All firms are service firms; all markets are centered on the exchange of service, and all economies and societies are service based. And just even government and other institutions are always exchanging services for services. But be sure, in this era of change there is a heavy focus also on concept generation, visualization and digital concept and prototypes.   Interested in designing services? In case you are interested to follow,  check the options in the sidebar. You can follow this blog on Facebook, Pinterest, Twitter and via email and RSS. It is up to you! In case you are interested to connect on linkedin, please feel free to do so (some of this content is also posted on that platform).  
Curated by Fred Zimny
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Universal Design, Accessibility, and the Typing Experience

The term "universal design" describe the concept of designing products to be aesthetic and usable to the greatest extent possible by everyone, regardless of the

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Accessibility is part of UX (it isn’t a swear word) – Humanising Technology Blog

Accessibility is part of UX (it isn’t a swear word) – Humanising Technology Blog | Designing  service | Scoop.it

 Accessibility is a journey and that journey starts as soon as a UX practitioner first considers how a web page might be used, what it might contain, and how it might be presented.


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Angela C. Dowd's comment, February 25, 2013 12:13 PM
If we design with accessibility in mind it will benefit all learners...those who use adaptive technology, those who learn differently, and also our aging population whose abilities are changing.
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A Web for Everyone: Accessibility as a design problem.

Let's get past the idea that checklists and compliance all there is to accessibility. Designing for accessibility is a user experience design problem, starting

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