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Designing design thinking driven operations
I blog about strategic and tactical service design and management.

Trying to explore how service design practices develop.

With a focus in developing strong conceptual work, supporting design decisions on research and enabling readers to create conversations with clients, colleagues and customers.

I also aim to support senior managers and professionals to reflect and improve their practices.
Curated by Fred Zimny
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Rescooped by Fred Zimny from Enterprise Architecture ◭ Tech Strategy!

Emerging Enterprise Architecture Drives 10 Trends for 2013

Emerging Enterprise Architecture Drives 10 Trends for 2013 | Designing design thinking driven operations |
2013 Enterprise Architecture Forecast: Cloud is the undercurrent for unusual, transformative synergies

Via Paul Aneja - eTrends
Paul Aneja - eTrends's curator insight, June 20, 2013 8:23 PM

Innovation continues to evolve with increasingly intertwined uses of Cloud, Mobile, Social/Collaborative technologies, Devices, and Services, in transformative ways that herald new ways of doing business.


Development of personal Cloud ecosystems, with a requirement to integrate multiple devices and their data based on individual user requirements. This will become increasingly urgent in 2013, and will have a variety of consequences, including the need to maintain some separation between business and personal device Clouds.
By YE2013, Personal Clouds will need to be integrated into IT management and security offerings, which will create new markets, and result in a re-adjustment of requirements for software and services meant to provide unified solutions.
Increased emphasis upon the Velocity Component in Big Data, resulting in a shift in emphasis from Hadoop – and from and concentration upon volume alone – toward a more complex vision. The increasing velocity of business will require changes to data warehousing, and it will definitely favor Cloud deployment.
By YE 2013, we will see widespread business reliance on real-time predicative analytics within and across business functions and operations in all industries – which in turn will create new and unexpected business opportunities for user firms, and for the providers enabling those opportunities.
Significant move by telcos into mobile SaaS provisioning, as has started to happen, with a few missteps. This is being tried around the world as a way for the telcos to gain more margin. Since they have greater control over mobile networks than over fixed ones, they have special leverage here. Currently, they lack sophistication in this area, but that is likely to be temporary. This goes along with increasing channels for marketing SaaS solutions.
By 2015, telcos grow their share of the mobile SaaS market by at least 15 percent.
Rapid Evolution of IT organizational processes, and therefore IT’s organizational responsibilities, roles, and influence, will occur as a result of widespread use of multiple emergent, shifting, and unstable enterprise Cloud ecosystems.  
By YE 2014, this evolution will require significant change in the roles and responsibilities of IT, while becoming a major cost center in at least thirty percent of large enterprises.
By YE 2013, we will also see the beginnings of this with a transition of traditional enterprise systems integration into business process integration.


Cloud platforms and software suite offerings will expand quickly and substantially along industry verticals as customers realize the business value of integrative, industry / vertically-optimized Cloud solutions.
By YE 2013, at least one-quarter of new business software will be acquired and delivered as industry / vertically-optimized solutions, including “suites” integrated from multiple vendors via a single Cloud platform.


Analytics will be increasingly woven into Cloud-based offerings.
By YE 2013, at least fifty percent of major Cloud-based business management software offerings will include integrated Analytics to provide insights into usage of the offering (for vendors) and insights into value of the offering (for users).


Adoption of mobile commerce will be governed mostly by social factors, similar to those that governed the adoption of Smart Cards, rather than by technological factors.
Through at least 2014, Mobile commerce will be primarily a user-driven innovation despite attempts of technology providers and participating businesses to shape its adoption and usage.


Mobility will catalyze better integration and interaction between IT and LOB leaders to a level not previously seen. This will happen partly because of Mobility’s massive scale of use, partly because of its promise to deliver benefit through integration with Cloud, Mobile, Social/Collaborative and Analytics, and in part because of its exceptionally-accelerated pace of development and change.
By YE 2014, “Mobility” will be the leading force in all aspects of enterprise business and IT planning, budgeting, and management – and will be the pervasive force driving real Business and IT alignment as a result.


Mobility will dominate.
Through at least YE 2015, the single greatest driver in IT and Business org and operational change will be Mobility, based on its “90/90/90” influence factoring: 90 percent of business users in 90 percent of IT vendors’ targeted markets have a mobile device in reach or in use 90 percent of the time.


The strategic business benefits of Cloud IT will not be realized, until development and integration efforts/investments focus on optimizing Cloud for business workloads and vice-versa.
Until at least YE 2015, most Cloud implementations will exist as limited-scope, point-oriented and tactical paybacks, and will continue to increase IT and business management costs.

Rescooped by Fred Zimny from Tech Revolution 3.0!

12 Disruptive Technologies That Are Changing The World

12 Disruptive Technologies That Are Changing The World | Designing design thinking driven operations |
A potential $33 trillion/year impact by 2025.

Via Paul Aneja - eTrends
Paul Aneja - eTrends's curator insight, May 27, 2013 8:25 PM

12 Transformative Disruptive Technologies: Changing the World

1. Mobile Internet
2. Automation of Knowledge Work
3. The Internet of Things
4. Cloud technology
5. Advanced robotics
6. Autonomous and Near-Autonomous Vehicles
7. Next-generation genomics
8. Energy storage
9. 3-D printing
10. Advanced materials
11. Advanced oil and gas exploration and recovery
12. Renewable energy

Applications of the 12 technologies could have a potential economic impact between $14 trillion and $33 trillion a year in 2025.

These are major disruptors and opportunities to transform. 

Rescooped by Fred Zimny from Tech Revolution 3.0!

Mobile Tablets, SmartPhones, Laptop: Pew Internet Research Trends

Mobile Tablets, SmartPhones, Laptop: Pew Internet Research Trends | Designing design thinking driven operations |
Highlights of the Pew Internet Project’s research related to mobile technology

Via Paul Aneja - eTrends
Paul Aneja - eTrends's curator insight, June 19, 2013 8:03 PM
Rapidly changing mobile devices trends and adoption:91% of American adults have a cell phone56% of American adults have a smartphone28% of cell owners own an Android; 25% own an iPhone; 4% own a Blackberry34% of American adults own a tablet computer

Highlights from Pew Internet Project’s mobile technology research. Check it out