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DESIGN THINKING | methods & tools
Design Thinking is more than a method. It´s a mindset. www.denkpionier.de
Curated by Michael Sabah
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Value Proposition Design - the new book from alexander osterwalder

How to create products and services customers want.
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Designing with Customer Journey Mapping by DesignThinkers Group

The Customer Journey Mapping methodology will help businesses in the service industry unleash collaborative creativity and come up with innovative new service concepts. DesignThinkers Group is a community organisation with creative multidisciplinary teams in 12 countries. We train, develop and facilitate creative multidisciplinary teams and communities to drive positive change. www.designthinkersgroup.com
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10 Rules for a Successful Design Thinking Workshop

1. Focus on the human element.

2. Rely on the process.
3. Timeboxing is king.
4. Interdisciplinary teams.

5. Work as a team & be collaborative.

6. Be experimental & be a kid.

7. Failures are allowed.

8. Use the whole space.
9. Build early.

10. Build to think.


Via Len Netti
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Víctor Farré's curator insight, September 18, 2013 5:43 AM

10 reglas para un taller de diseño con éxito (Traducción, libre)

Focaliza en el elemento humano

Confía en el proceso

El ritmo en el tiempo, es el rey

Equipos interdisciplinares

Trabaja como un equipo y colabora

Experimenta y sé como un niño

Los fracasos están permitidos

Utiliza todo el espacio

Construye pronto

Construye para pensar

 

El camino de la inventiva

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The NEW IDEO Design Kit

The NEW IDEO Design Kit | DESIGN THINKING | methods & tools | Scoop.it
Design Kit is IDEO.org's platform to learn human-centered design, a creative approach to solving the world's most difficult problems.
Michael Sabah's insight:

Really fantastic design kit

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5 Strategies to Elevate Design Thinking In Your Organisation

The traditional role of UX is to fight for the user by designing usable and functional software. But in the age of the 'Internet of Things' every experience of…
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Buying into service design

a presentation Erik Roscam Abbing did for 'the web and beyond' on how service design should combine design and business thinking, insights and metrics, money a…
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Hangouts for Entrepreneurs: Lean Startup Meets Design Thinking in 10 Minutes - YouTube

Eric Ries of The Lean Startup and Tim Brown, CEO of the famed design firm IDEO discuss their respective philosophies and how they can be used by entrepreneur...

Via Paris Est d.school - Bibliothèque de l'Ecole des Ponts ParisTech
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Driving Corporate Innovation: Design Thinking vs. Customer Development

Driving Corporate Innovation: Design Thinking vs. Customer Development | DESIGN THINKING | methods & tools | Scoop.it
Startups are not smaller versions of large companies, but interestingly we see that companies are not larger versions of startups. I’ve been spending some time with large companies that are interes...
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Designing for the Back Office – Service Design Drinks Berlin

What’s happening behind a service’s curtains? This edition of Service Design Drinks was hosted at SAP. Their designers Marion Fröhlich and Mauro Rego talked ab…
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A Conversation on Service Design with Airbnb, Good Eggs and Lyft. - YouTube

On August 6, 2014 design leaders from AirBnB, Lyft and Good Eggs, along with hundreds from the Bay Area design community, convened for a panel discussion on ...

Via Fred Zimny
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User customer Human

Presentation at the Interactieve Vielfalt in Bremen, 2013. User, customer and human mindsets can coexist at the same time. This causes misunderstanding between…
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9 Creative Storytelling Methods

9 Creative Storytelling Methods | DESIGN THINKING | methods & tools | Scoop.it

 

 


Via The Digital Rocking Chair, Creativity For Life
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The Digital Rocking Chair's curator insight, August 11, 2014 4:17 AM


Eli Epstein:  "When an author set out to tell a story in years past, he or she typically did so on paper, a typewriter or by typing at a computer. But today, storytellers find imaginative ways to share their ideas with interactive and visual elements. On modern mediums like Twitter, Vine, YouTube and other mobile applications, storytellers are crafting tales in ways that would have been unfathomable a decade ago."

Christophe Peckeu's curator insight, August 11, 2014 7:58 AM

add your insight...

 

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Designing for the Future - The Rise of Design

design talk #1 at Orange Labs Tokyo held Sept. 24th 2014.

Via Mario K. Sakata, Fred Zimny, NuLawLab
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Design Thinking Process - The Nueva Design Institute

Design Thinking Process - The Nueva Design Institute | DESIGN THINKING | methods & tools | Scoop.it
At Nueva School’s I-Lab, we are pioneers in teaching Design Thinking. Come learn how to implement a similar program at your school to prepare your students for the future.
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Co-Design - more than post-its and goodwill

Our presentation to the ACT Youth Affairs Conference 2013
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Service Design: Internal Processes for Great Customer Experiences - User Experience Magazine

Service Design: Internal Processes for Great Customer Experiences - User Experience Magazine | DESIGN THINKING | methods & tools | Scoop.it
User Experience Magazine - The Magazine of the User Experience Professionals Association

Via Tom Van Looy
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service experience summit shanghai 2014 stefan moritz

service experience summit shanghai 2014 stefan moritz | DESIGN THINKING | methods & tools | Scoop.it

Customer Experience is the next frontier for differentiation, value creation and growth. Everything is more connected and complex than ever. New customer expe…


Via Fred Zimny
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Fred Zimny's curator insight, August 30, 2014 1:13 PM
One of the many frontiers and one of the essential
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The Science of Happy Design #sxsw15

So much of the news about technology tells us that the Internet makes us anxious, our smartphones take us out of the present moment, and social media ensnares …


Via Fred Zimny
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Fred Zimny's curator insight, August 24, 2014 4:55 AM
it is what you do with tech, no what tech does with you and us
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Customer Journey Maps - Whiteboard Friday

Customer Journey Maps - Whiteboard Friday | DESIGN THINKING | methods & tools | Scoop.it
The experiences our customers have throughout the buying process are windows into the effectiveness of our businesses, and in today's Whiteboard Friday, MozCon 2014 speaker Kerry Bodine shows us how to capture them through customer journey mapping.
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Introduction to Codesigning Services

Slides from my lecture for BA students at Parsons New School for Design.
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Fred Zimny's curator insight, August 25, 2014 1:03 PM

Is service not always a matter of co

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The 7 Models of #Storytelling for Brands - #digitalstorytelling

The 7 Models of #Storytelling for Brands - #digitalstorytelling | DESIGN THINKING | methods & tools | Scoop.it
Back in 2004 Christopher Booker finished writing a book that he had been working on for 34 years. It was a quest to study all the great stories ever told, and to see what they had in common so that

Via José Carlos, Andrea Rossi
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Tim Brook's curator insight, August 18, 2014 4:47 PM

Not sure what my story should be though...

Jens Peter Madsen's curator insight, August 19, 2014 3:44 AM

looks very good i´ll come back for that article

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Why Perfection is a Hopelessly Imperfect Strategy (Products)

Traditionally, companies have tried to make a product perfect in all aspects, to gain mind and market share. While the intent in itself is noble, the outcome u…

Via Alexander Crépin
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Using Co-creation to Make Design Solutions that Work (EuroIA 2013, Ed…

As UX designers, simply crafting a beautiful solution and presenting it well is not enough. Getting it accepted by and sold to a client is the true challenge! …
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