We believe in designing in the open. Most of the ideas on this blog will be iterated on over time, some of them will test badly and never make it onto GOV.UK, a few might end up being patterns that we use everywhere.
This is a resource for anyone who wants to do things more creatively and collaboratively in their team or organization. It’s a collection of methods and activities, based on Hyper Island’s methodology, that you can start using today.
What is Design Thinking? A methodology or a mindset? The answer to a never-ending question I don’t know how many discussions on LinkedIn and how many live conversations I had on whether design thinking is a mindset or a methodology. I like these discussions because I get to see where people come from to design thinking. There are some traits that I see in the perspective of people who are designers by trade — product designers, graphic designers, architects, etc., those who are design thinkers trained at any of the d.schools and people who have intuitively educated themselves in the principles of design thinking. But this is beyond the point. For me these are fruitful discussions and all of these people, all of us, have valuable experiences to bring in. The problem is we often expect to convince the other party and reach to one final, rightful answer. I like to believe that design thinking is richer than that and that everybody can have his own answer to the never-ending question. And here is mine: design thinking is a humbled methodology with a bold mindset.
Empathy is at the heart of design. Without the understanding of what others see, feel, and experience, design is a pointless task. When communicated as it is in this video, empathy can be truly inspirational. What the Cleveland Clinic movie reveals is the true scale and complexity of the challenge of understanding a complex social situation in order to design a system that supports many and various needs. Think of this movie as a design brief. How would you design a hospital or health care system that helps and supports each of the people and their circumstances that you see here? How would you change the space, the roles that staff play, the type and manner in which patients receive information, the support systems around patients and staff?
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