The focus should be on employee experience.Since we now expect learning to be as simple and compelling as watching YouTube, hundreds of video-based content providers and MOOCs offer free bite-sized content for us to consume on our phones while sitting in the coffee shop or standing in the subway. But corporate learning management systems remain slow, hard to use, and difficult to maintain. They’re getting in the way of employee development instead of supporting it. At the same time, the demand for learning is greater than ever: Bersin by Deloitte’s latest research with Glassdoor shows that learning and career opportunities are the biggest drivers of employees’ willingness to recommend their company as a great place to work for people under age 40.
I recently came across a blog post called 10 storytelling tactics to help you solve a tough problem at work, which I enjoyed enough to include the link here. It got me thinking about the bigger idea of storytelling, both as a problem solving approach and in the context of Design Thinking, starting with the ten tactics;
Embrace the problem - All good stories have problems. Embrace them. Take a moment to write the problem down in detail.
Understand the stakes - Write down what your company stands to gain or lose as a result of dealing with the issue at hand. Be specific. What would be possible if you address all components of the problem and the client gets more than they bargain for?
Ground the problem in your surroundings - Understand the institutional forces at play. What prevailing attitudes are present that may be contributing to the problem? What attitudes can you tap into to fix the situation?
Identify sources of tension - Take a moment and reflect on tension with clients and within the office. What are the sources of tension for your boss? What about for the company?
Look at previous conflicts - Write down a few other conflicts you’ve had in the office relating to the issue at hand. See if you notice a pattern developing.
Design Kit: Prototyping is a four-week course that will reinforce the prototyping process of human-centered design and help you apply the approach to create innovative, effective, and sustainable solutions for social change.
Major German companies are investing in ambitious new buildings designed to attract top staff and encourage innovation, seeking to create a more dynamic corporate culture and keep pace with U.S. rivals despite investor concerns about the cost.
Every project in every business has its stakeholders. These are people who are not necessarily working on the project but have an objective to meet from the outcome of the project. Stakeholders can be internal to the company such as the CEO or the Marketing Manager and they can be external to the company such as clients or shareholders.Stakeholder analysis enables the project team to track the interests of stakeholders and allows them to determine the priorities when it comes to stakeholde
Imagine a world where digital learning platforms help adult learners succeed through college completion; where a network of schools offers international-quality education, affordable tuition, and serves hundreds of thousands of children in economically disadvantaged countries; and where a comprehensive learning environment seamlessly connects the classroom with the opportunities of the digital world for young students. Educators across the worl
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