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Gamification – Hintergründe & Andwendungsbeispiele bei SAP

Gamification ist die Anwendung von Spieledesignprinzipien auf spielfremde Anwendungen und Prozesse, um Probleme zu lösen und Teilnehmer zu engagieren. Ziel ist eine Motivationssteigerung der Benutzer, mit den Anwendungen verstärkt zu interagieren oder erwünschte Verhaltensweisen anzunehmen. Mechaniken sind beispielsweise Erfahrungspunkte, Highscores, Fortschrittsbalken, Ranglisten, virtuelle Güter oder Auszeichnungen (Badges). Nach Vorstellung der versch. Ansätze und Mechaniken werden auch unterschiedliche Beispiele gezeigt aus dem SAP Community Netzwerk, SAP Learning Hub und internen Anwendungen wie einer Mitfahrapp oder einem Lernprogramm.

 


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projekt0708's curator insight, May 18, 5:36 AM
Besonders interessant: Gamification im Lerncontext (ab Folie #17)
DESIGN THINKING | methods & tools
Design Thinking is more than a method. It´s a mindset. www.denkpionier.de
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Rescooped by Michael Sabah from UXploration
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CUBI: A User Experience Model for Project Success

CUBI: A User Experience Model for Project Success | DESIGN THINKING | methods & tools | Scoop.it

We all want to be a part of compelling creative projects—projects that solve business problems and engage users through meaningful and valuable experiences. However, given tight budgets and timelines it's challenging to create genuinely innovative design, identify gaps in the process, and consider the variety of factors for effective user experience.


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Rescooped by Michael Sabah from Designing design thinking driven operations
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We Are the New Design Thinkers!

We Are the New Design Thinkers! | DESIGN THINKING | methods & tools | Scoop.it
“How many of you consider yourselves as design thinkers?” asked our guest lecturer Gijs van Wulfen (Innovation Consultant and founder of FORTH Innovation method) when our SID 2014 group started the...

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Querdenker mit Einser-Durchschnitt bitte!

Querdenker mit Einser-Durchschnitt bitte! | DESIGN THINKING | methods & tools | Scoop.it
‚Vier in Mathe… geht nicht. Dreier-Abi…geht nicht‘, akribisch geht der Personalsachbearbeiter die Bewerbungen auf die vakante Stelle durch. Am Ende hat er einen Stapel für die …
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sehr treffend!

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Rescooped by Michael Sabah from Design Thinking: New Models, Solutions and Approaches
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Designing for the Future - The Rise of Design

design talk #1 at Orange Labs Tokyo held Sept. 24th 2014.

Via Mario K. Sakata, Fred Zimny, NuLawLab
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Rescooped by Michael Sabah from denkpionier | MAGAZIN
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Design Thinking Process - The Nueva Design Institute

Design Thinking Process - The Nueva Design Institute | DESIGN THINKING | methods & tools | Scoop.it
At Nueva School’s I-Lab, we are pioneers in teaching Design Thinking. Come learn how to implement a similar program at your school to prepare your students for the future.
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The 4 Types of Customer Journey Maps | kerrybodine.com

The 4 Types of Customer Journey Maps | kerrybodine.com | DESIGN THINKING | methods & tools | Scoop.it
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Co-Design - more than post-its and goodwill

Our presentation to the ACT Youth Affairs Conference 2013
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Rescooped by Michael Sabah from Service & Interaction Design Thinking
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Service Design: Internal Processes for Great Customer Experiences - User Experience Magazine

Service Design: Internal Processes for Great Customer Experiences - User Experience Magazine | DESIGN THINKING | methods & tools | Scoop.it
User Experience Magazine - The Magazine of the User Experience Professionals Association

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service experience summit shanghai 2014 stefan moritz

service experience summit shanghai 2014 stefan moritz | DESIGN THINKING | methods & tools | Scoop.it

Customer Experience is the next frontier for differentiation, value creation and growth. Everything is more connected and complex than ever. New customer expe…


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Fred Zimny's curator insight, August 30, 1:13 PM
One of the many frontiers and one of the essential
Rescooped by Michael Sabah from Designing design thinking driven operations
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The Science of Happy Design #sxsw15

So much of the news about technology tells us that the Internet makes us anxious, our smartphones take us out of the present moment, and social media ensnares …


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Fred Zimny's curator insight, August 24, 4:55 AM
it is what you do with tech, no what tech does with you and us
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Customer Journey Maps - Whiteboard Friday

Customer Journey Maps - Whiteboard Friday | DESIGN THINKING | methods & tools | Scoop.it
The experiences our customers have throughout the buying process are windows into the effectiveness of our businesses, and in today's Whiteboard Friday, MozCon 2014 speaker Kerry Bodine shows us how to capture them through customer journey mapping.
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Introduction to Codesigning Services

Slides from my lecture for BA students at Parsons New School for Design.
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Fred Zimny's curator insight, August 25, 1:03 PM

Is service not always a matter of co

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The 7 Models of #Storytelling for Brands - #digitalstorytelling

The 7 Models of #Storytelling for Brands - #digitalstorytelling | DESIGN THINKING | methods & tools | Scoop.it
Back in 2004 Christopher Booker finished writing a book that he had been working on for 34 years. It was a quest to study all the great stories ever told, and to see what they had in common so that

Via José Carlos, Andrea Rossi
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Tim Brook's curator insight, August 18, 4:47 PM

Not sure what my story should be though...

Jens Peter Madsen's curator insight, August 19, 3:44 AM

looks very good i´ll come back for that article

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Post-it Notes Get Digitized In A Clever New App From 3M | TechCrunch

Post-it Notes Get Digitized In A Clever New App From 3M  | TechCrunch | DESIGN THINKING | methods & tools | Scoop.it
Post-it Notes may be a product of the analog era, but they continue to stick around - literally, that is - covering walls, windows, monitor screens and more,..
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Designing For Services and Long-Term Innovation – Shelley Evenson

You may not believe in reincarnation, but Shelley Evenson has had three lives. She’s been an academic, consultant, and an interaction design guru. Prior to joining…
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Value Proposition Design - the new book from alexander osterwalder

How to create products and services customers want.
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Designing with Customer Journey Mapping by DesignThinkers Group

The Customer Journey Mapping methodology will help businesses in the service industry unleash collaborative creativity and come up with innovative new service concepts. DesignThinkers Group is a community organisation with creative multidisciplinary teams in 12 countries. We train, develop and facilitate creative multidisciplinary teams and communities to drive positive change. www.designthinkersgroup.com
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Rescooped by Michael Sabah from DESIGN Thinking Review
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10 Rules for a Successful Design Thinking Workshop

1. Focus on the human element.

2. Rely on the process.
3. Timeboxing is king.
4. Interdisciplinary teams.

5. Work as a team & be collaborative.

6. Be experimental & be a kid.

7. Failures are allowed.

8. Use the whole space.
9. Build early.

10. Build to think.


Via Len Netti
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Víctor Farré's curator insight, September 18, 2013 5:43 AM

10 reglas para un taller de diseño con éxito (Traducción, libre)

Focaliza en el elemento humano

Confía en el proceso

El ritmo en el tiempo, es el rey

Equipos interdisciplinares

Trabaja como un equipo y colabora

Experimenta y sé como un niño

Los fracasos están permitidos

Utiliza todo el espacio

Construye pronto

Construye para pensar

 

El camino de la inventiva

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The NEW IDEO Design Kit

The NEW IDEO Design Kit | DESIGN THINKING | methods & tools | Scoop.it
Design Kit is IDEO.org's platform to learn human-centered design, a creative approach to solving the world's most difficult problems.
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Really fantastic design kit

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Lisa Lindström -- The Design in Service Design - YouTube

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5 Strategies to Elevate Design Thinking In Your Organisation

The traditional role of UX is to fight for the user by designing usable and functional software. But in the age of the 'Internet of Things' every experience of…
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Buying into service design

a presentation Erik Roscam Abbing did for 'the web and beyond' on how service design should combine design and business thinking, insights and metrics, money a…
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Rescooped by Michael Sabah from La bibliothèque du Design Thinking de l'École des Ponts
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Hangouts for Entrepreneurs: Lean Startup Meets Design Thinking in 10 Minutes - YouTube

Eric Ries of The Lean Startup and Tim Brown, CEO of the famed design firm IDEO discuss their respective philosophies and how they can be used by entrepreneur...

Via Paris Est d.school - Bibliothèque de l'Ecole des Ponts ParisTech
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Driving Corporate Innovation: Design Thinking vs. Customer Development

Driving Corporate Innovation: Design Thinking vs. Customer Development | DESIGN THINKING | methods & tools | Scoop.it
Startups are not smaller versions of large companies, but interestingly we see that companies are not larger versions of startups. I’ve been spending some time with large companies that are interes...
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Designing for the Back Office – Service Design Drinks Berlin

What’s happening behind a service’s curtains? This edition of Service Design Drinks was hosted at SAP. Their designers Marion Fröhlich and Mauro Rego talked ab…
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