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Design Thinking: Beyond the Bounds of Your Own Head

This talk was co-written by Will Evans and myself.

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Linda Alexander's curator insight, December 19, 2013 7:10 PM

The explanations are some of the best I've ever read about DT...

Laila Bröcker's curator insight, December 21, 2013 3:53 AM

In-depth presentation on service design. 

DESIGN THINKING | methods & tools
Design Thinking is more than a method. It´s a mindset. www.denkpionier.de
Curated by Michael Sabah
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Driving Corporate Innovation: Design Thinking vs. Customer Development

Driving Corporate Innovation: Design Thinking vs. Customer Development | DESIGN THINKING | methods & tools | Scoop.it
Startups are not smaller versions of large companies, but interestingly we see that companies are not larger versions of startups. I’ve been spending some time with large companies that are interes...
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Designing for the Back Office – Service Design Drinks Berlin

What’s happening behind a service’s curtains? This edition of Service Design Drinks was hosted at SAP. Their designers Marion Fröhlich and Mauro Rego talked ab…
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A Conversation on Service Design with Airbnb, Good Eggs and Lyft. - YouTube

On August 6, 2014 design leaders from AirBnB, Lyft and Good Eggs, along with hundreds from the Bay Area design community, convened for a panel discussion on ...

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User customer Human

Presentation at the Interactieve Vielfalt in Bremen, 2013. User, customer and human mindsets can coexist at the same time. This causes misunderstanding between…
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9 Creative Storytelling Methods

9 Creative Storytelling Methods | DESIGN THINKING | methods & tools | Scoop.it

 

 


Via The Digital Rocking Chair, Creativity For Life
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The Digital Rocking Chair's curator insight, August 11, 1:17 AM


Eli Epstein:  "When an author set out to tell a story in years past, he or she typically did so on paper, a typewriter or by typing at a computer. But today, storytellers find imaginative ways to share their ideas with interactive and visual elements. On modern mediums like Twitter, Vine, YouTube and other mobile applications, storytellers are crafting tales in ways that would have been unfathomable a decade ago."

Christophe Peckeu's curator insight, August 11, 4:58 AM

add your insight...

 

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Introduction to Codesigning Services

Slides from my lecture for BA students at Parsons New School for Design.
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Using Your Touchpoint Map as a Customer Experience & Brand Standards Training Tool | Touchpoint Dashboard

Using Your Touchpoint Map as a Customer Experience & Brand Standards Training Tool | Touchpoint Dashboard | DESIGN THINKING | methods & tools | Scoop.it

Using Your Touchpoint Map as a Customer Experience & #Brand Standards Training Tool | http://t.co/qcl7UUPg5q #journeymap #custexp #empexp


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Records for Life: Redesigning Health Cards to Improve Maternal and Ch…

Proposed solution for the Records for Life contest 2013 by the Bill and Melinda Gates Foundation. Focus is on improving the experience of the primary user of t…
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Business Storytelling: 5 Mistakes Most Storytellers Make

The purpose of this presentation is to list 5 typical mistakes people make when sharing stories in business settings.

The 5 Storytelling Mistakes in Biz:

* Don't say "Let Me Tell You A Story" in a business context.
* Stories and facts should be intermingled in biz storytelling.

* Easy to get the "Hero" wrong (THEM not YOU).
* Story must relate to real world "routines", "habits" & realities.
* Repeat, Rinse, Repeat and so on.


Via Karen Dietz, Marta Filipe, Martin (Marty) Smith, Justin Jones
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massimo scalzo's curator insight, July 27, 5:34 AM

Thank You Karen ! It's very very interesting !!!

Alain Theriault MBA's curator insight, July 29, 9:22 AM

the more information overload out there, the more it becomes important to be able to tell a memorable story!

Martin (Marty) Smith's curator insight, August 6, 1:09 PM

Funny was just thinking about how everything starts with a story now. Didn't think about these five "mistakes" though. Great post.

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Stimmt AG Workshop Toolkit

Stimmt AG Workshop Toolkit | DESIGN THINKING | methods & tools | Scoop.it
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The Value of Customer Experience, Quantified

The Value of Customer Experience, Quantified | DESIGN THINKING | methods & tools | Scoop.it
It drives revenue – and we know how much.
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Gary Hamel: Are you really serious about innovation? | Management Innovation eXchange

Gary Hamel: Are you really serious about innovation? | Management Innovation eXchange | DESIGN THINKING | methods & tools | Scoop.it
Watch Gary Hamel, co-founder of the Management Innovation eXchange (MIX), discuss how to make innovation an everyday, everywhere capability. In this video blog, Hamel lays out three critical questions you can use to test the depth of your organization’s innovation competence.
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Designing Entrepreneurship

Design can be an aid in discovering business opportunities, not only in shaping them as products or services. Particularly, service design instruments can help…


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Introduction to Codesigning Services

Slides from my lecture for BA students at Parsons New School for Design.
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Rescooped by Michael Sabah from Tourism Storytelling
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The 7 Models of #Storytelling for Brands - #digitalstorytelling

The 7 Models of #Storytelling for Brands - #digitalstorytelling | DESIGN THINKING | methods & tools | Scoop.it
Back in 2004 Christopher Booker finished writing a book that he had been working on for 34 years. It was a quest to study all the great stories ever told, and to see what they had in common so that

Via José Carlos, Andrea Rossi
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Tim Brook's curator insight, August 18, 1:47 PM

Not sure what my story should be though...

Jens Peter Madsen's curator insight, August 19, 12:44 AM

looks very good i´ll come back for that article

Rescooped by Michael Sabah from Creativity & Innovation for success
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Why Perfection is a Hopelessly Imperfect Strategy (Products)

Traditionally, companies have tried to make a product perfect in all aspects, to gain mind and market share. While the intent in itself is noble, the outcome u…

Via Alexander Crépin
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Using Co-creation to Make Design Solutions that Work (EuroIA 2013, Ed…

As UX designers, simply crafting a beautiful solution and presenting it well is not enough. Getting it accepted by and sold to a client is the true challenge! …
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Service Design Breakfast - How to fail in service design

In Reima's experience, designing services is critically dependent on testing out the design ideas with real customers. Even the best of ideas of ten fail when …
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The Little Blue Book of Social Transformation

Now is the time to get serious about social and put your business fully on the path to becoming a socially connected enterprise. This free ebook will show you how to get there with 20 short—but impactful—principles, like: 

- Laying the groundwork for social success 
- Turning weak ties into strong connections 
- Creating a social listening center 
Attracting new fans with social experiences 

Soon you’ll be on the road to forging deeper relationships with customers and employees and greater relevance with social and traditional customers alike.


Via Brian Yanish - MarketingHits.com, Fred Zimny
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MONICA LOPEZ SIEBEN's curator insight, August 10, 4:41 AM

Transformación social, una misión de las empresas. Una buena guía para conseguirlo.

massimo scalzo's curator insight, August 16, 7:48 AM

That's required reading...

 

Ron Baker's curator insight, August 17, 2:50 PM

A solid primer for social media integration in your company

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Shaping the Organisations of the Future by Louise Downe

Platform Design -- shaping the organisations of the future by Louise Downe - Engine Service design often involves creating a network of people and things tha...
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Core77 Design Awards 2014: The Best Service Designs of the Year

Core77 Design Awards 2014: The Best Service Designs of the Year | DESIGN THINKING | methods & tools | Scoop.it
It doesn't take designing an entire ecosystem to make an impact in the world of service design—singling out individual issues can be more manageable and realistic than attempting tackling an entire industry or product category at once. And each of the honorees in the Service category of this year's Core77 Design Awards prove it. From efforts to help women better understand their financial systems to a punchcard for ordering pizza, the projects illustrate the breadth and depth of service

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Going Native

Olof Schybergson, Fjord's CEO, and Abram Sirignano, Acquity Group's Agency Lead, explain the importance of immersed, empathetic designers in this presentation …
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10 Prozent pro Tor – wie dieses Startup das 7:1-Halbfinale verkraftete

10 Prozent pro Tor – wie dieses Startup das 7:1-Halbfinale verkraftete | DESIGN THINKING | methods & tools | Scoop.it
Der Männermode-Startup Everbasics versprach für jedes Tor der Deutschen gegen Brasilien zehn Prozent Rabatt. Erst folgte ein Ansturm – und dann ein Shitstorm.
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The Service Design Effect

The Service Design Effect | DESIGN THINKING | methods & tools | Scoop.it
The 31 side effects of Service Design
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Why the Lean Start-Up Changes Everything

Why the Lean Start-Up Changes Everything | DESIGN THINKING | methods & tools | Scoop.it
Business management magazine, blogs, case studies, articles, books, and webinars from Harvard Business Review, addressing today's topics and challenges in business management.
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